When I was calling around to check on availability and prices to have a backup camera and dashcam installed on my '09 Frontier, all of them mostly in Augusta (about 4 or 5 establishments) quoted me prices but never went to details. I knew that it was never the final price when you get there. I was hoping they'll be nice enough to tell me more... if they want my business, right?
Then I called 1 Chance Auto Accessories, in Aiken, which is farther away from me. I asked the gentleman on the other end, Michael, the same questions expecting the same type of response and to my surprise, he invited me to visit the store so he can explain and see my options. When I got there, he helped me right away. Even though it got busier, his focus was on me. Not an ounce of a "car-salesman mentality". I never felt pressured to buy anything and I was not rushed. He then gave me a printed quote. We set up a schedule for installation.
Well, here I am writing a review that is very well deserved. It was worth my time to post this because he covered every area of customer service, professionalism, quality of product and installation, and value for your money. Just like his business name, Michael has only 1 chance to prove to you he is worth it.
I thank you for your service, Michael ... in every way. read more