We called Josh to come help us with an algae problem that we struggled with. He was on-time, worked…read moreon our pool and fixed our problem! He did an awesome job and looking forward to hoping in our pool this afternoon! Josh is our go-to guy for anything pool related!

Definitely one of the better pool care companies out here in the west valley! A friendly and…read moreknowledgeable staff always willing to ensure the job is don't the right way!

The tech that's been cleaning and maintaining my pool has regularly shirked on some duties. I've…read moreemailed the company several times, and they are quick to respond and had the tech return to remedy the situation. But it's poor tech service that I'm concerned about. I may be searching for a different company. The company responded with a remedy going forward. I hope for better service in the future. I adjusted the rating back to 5 stars for great communication.

"Don't Hire" is my advice. This company has no integrity whatsoever.saw pool cleaner do as little…read moreas possible .decided to try to help every night getting leaves out and brushing the bottom of the pool . For 5 days it started to look good enough to swim, and the day the pool guy came . The pool turned green. I called the owner , all hd did was try to defend his worker, not once was he trying to resolve the issue .then called the HOA about my concerns. Both told me I had no right to complain ,and said not to do it again how can a company not b ashamed of the work ethic and integrity.

Sophisticated and technically competent…read more Normally you don't call your pool guy Charlie sophisticated unless you're a fluffer, but I'm not fluffing, nor am I lying. Sophisticated pool service Let's bullet point my PhD thesis so that an ADD sorority girl at ASU galleria in a summer NAU internship can fathom 5 layers of pool service sophistication -1- detail minded I need the ppm free chlorine I need to swim STD free Thur/ Fri / Sat I need my dirty ass hot tub germ free by Monday Water chemistry is a science and clean sparkling H2O takes detail mindedness Haoly Poolzzzzz -2- easy to forecast Like all PV residents from Chicago, my backup plan has a backup plan. My plan is to use Haoly Poolzzz Why Reliable -3- sophisticated in detailed service reports While I won't mention octogenarian up a requirement to FedEx me water quality reports, I do read the detailed service reports I can confirm that my chemical engineering UIUC makes me judge Hot Tub Water like a az Diamondbacks GM who used to be a cross Checker Instead of cross checking Tim Tawa's Light Tower Power, I judge hot tub water or and pool water detailed service reports -4- No you cannot eat Carls Junior in my hot tub -5- Ladies Bathing suit and a soap shower with hot soapy water are a requirement It's not a strip and skinny dip situation I have a once per week pool service not a 5x per day And ladies, no glass beer bottles. Shotgun the beer Sophisticated

How do you spell "Amazing"? H-A-O-L-Y Pools!…read more From the jump, Haoly Pools blew me away. Let's talk communication: splendid. Everything was explained, and the plan was laid out with zero confusion. I knew exactly what to expect and when. Then came the price--hands down, the best quote I received anywhere. But here's the real kicker: when you deal with Haoly Pools, you're treated like family right out of the gate. The response time? Lightning fast. And all of this happened before they even touched my pool. These guys go above and beyond to give you the best pool service experience ever. My pool is now crystal clean, the maintenance is cost-efficient, and the service is worth every penny. I have a blow-up above-ground pool and spa, but they treated me, my pool, and my time like I had an Olympic pool and a luxury master spa. If you're looking to keep your above-ground pool and hot tub in top shape for years to come, get with Kole and Charles at Haoly Pools! PS: This company reminded me what real, good customer service looks like, and I feel proud to be part of the Haoly family

Azul Pools redid the gel coat on my pool prior to me purchasing my home in Phoenix. I noticed a…read morecouple tiles coming loose and called to give them the business since they had previously worked on the pool. I was outside of the 3 year warranty that they offered by about 6 months, but had no problem paying for the work. The woman who answered the phone was pleasant each time I called, but it took several attempts over several weeks to get a call back from someone who could assist. Each time she said she'd pass my info on and I'd hear back when they (I believe the owner, but I can't say for sure) returned. I finally got ahold of someone and scheduled an appointment for them to come out and repair the tiles. I changed my work schedule around to accommodate their appointment window and they never showed. I called towards the end of the window and then again afterwards. I left voicemails each time to try to find out if they were still coming. Nobody answered and I never received a call back. I strongly suggest giving your money to a business that wants and appreciates it.

Communication and reliability are dreadful. There are a million pool companies so don't waste your…read moretime with this one.

This company had been cleaning my pool for over 5 years. There were times I had to call them for…read moreissues and most recently they left my pool in a backwash mode thus draining half my pool. When brought to their attention they told me they fired the tech and then I received a text message that they no longer would be servicing my pool. No explanation. They would not answer my phone calls or text messages, left me hanging to scramble and find another pool maintenance company. I will make sure and share this with all the referrals I gave them over the years. I would not want anyone else to be left in this position!

OK I've had a lot of pool companies and they pretty much all do the same thing and some are ok and…read moreothers are just terrible. Then there is Klearly Kleaned Pools and Craig. I've known Craig for a while and he has always done my pool drains and refills. He helped when I did it myself and turned the pool green a few times. He gives great advise and he never tries to sell you anything. Ask him and he will tell you what he can do for you. You get what you want without bells and whistles that don't mean anything. They also put in my new variable speed pump. They installed it for $1,000 less then the closest bids I gathered. Mind you there is no buddy discount here, you don't need it with Klearly Kleaned. They are cheap and are REALLY GOOD at this stuff! They now do my weekly service for a great price. I have had 0 issues. I use the pool with my wife and two dogs, at least twice a day. I told them yesterday it was a little cloudy from the wind storm and excessive use. He showed up today and now it's clear as glass! Just know that you won't be overcharged for BS and you'll get great service. More importantly a super Klean pool. Thanks guys!

I have found Denton to offer the least amount of customer service that he can get away with,…read morealthough the prices he charges would indicate a "full service" kind of company. For example, I purchased an item of pool equipment from Twelve Pools at full price (although I could have purchased it elsewhere for less and done the work myself. When the unit started showing an error message, Denton couldn't be bother to come and take a look at the problem. Instead, I was advised contact the manufacturer myself and make a warranty claim. Why did I pay full price for no service? And, assuming the manufacturer honors the warranty, I still stuck doing all of the work myself. That means I would have better off doing it myself in the first place and saving $$$.

I can't describe the relief Denton at TWELVE POOL SERVICE has brought me. In August my Husband had…read morean eight cm PNET (Pancreatic) Cancer Tumor removed via Whipple Surgery. He is 71/11 years older than I and we were very active. Corvette club, Motorcycle trips, competition shooting. I love Archery and Swimming with my Mermaid Tail (monofin) helps my back fusion. We came home in September 2025 after six weeks in hospital to a green pool. I had to drain it (the client?) In October after pushing my pool contractor about mosquitos. I was also feeding medication daily into a PIC LINE to my husband's heart in my bed. Not the extra stress or expense I needed when filling it up as well. No one wants that water bill in Mesa. I was lucky if my pool people came out twice in one month from November to March, but I was still billed. I let them know my pool was looking cloudy/dirty again early March. Got crickets or excuses. My Husband always took apart and cleaned the panel filter. It would take 30 minutes. I didn't know how to do it. I was told my system was too old (it's a 30 y/o Paddock Pool and I can't even get the Scottsdale office to c/b!). My husband took a turn for the worst and went back in the hospital. I didn't see the pool guys come three weeks straight on my ring camera. I went home, pool was green. I was met with more excuses. Promises were made the boss would come out and not met. I was afraid it was green/black algae this time. Literally didn't matter. No pool guys and more excuses! I bought a sand filter, 150lbs of sand/bags, new filter panels for my pump, hoses, new shock, chlorine cakes ect. $500 (Amazon) of stuff. My Adult Son and I worked for 72 hours straight trying to kill the bloom. He is a Disabled Army Veteran, can't bend one leg. I was just done. For a client to have to do this before a contractor will (maybe) come put new clean filter panels in is absolutely wrong. I needed to be with my husband. I needed a clean, safe pool for therapy for my back. It's against City of Mesa Code to have a Green pool! I needed a Contractor who cared about the Client and who does their job. I called Denton. 9 1/2 hours after he CLEANED my filter panels (no replacing needed) my pool is a bit cloudy, but it is BLUE!! Denton was quick, understanding, not ready to blame it all on me, solid plan from the start, so reasonably priced I thought I was hearing things and he will be back in a couple of days to check out my pop ups (I have 3 sets). I am just ecstatic. Thank you so much Denton. I don't know what my future is going to look like, but at least I will have a peaceful place to spend it again. Alene Dee Nelson, Mesa

Fowlers has been providing weekly maintenance on our pool for a couple years now and these folks…read moreROCK, they are absolutely terrific. Today they serviced/repaired our water feature, again, they ROCK. Thank you all, your hard work and professionalism are appreciated, Happy Customers, DL

Pool turned out great. Employees were all very professional to deal with…read more Dave, the owner, which is also the project manager was very good Michael, the sales manager was also a pleasure to deal with would recommend to friends and neighbors

Very Knowledgeable! Been using Henrys service for 2 years and I am scared to think of his business…read morenot being here. My pool/spa can be annoying because of some of the backwards things the builder did but he always figures the issues out very quickly and problems are always solved. He's been more than generous with knowledge when it is something he can walk me through on the phone and always fair pricing for service. Im fairly OCD so with those tendencies he's been patient too.

Terrible driving cut me off almost causing a crash, also looked them up seems like pool service is…read moreterrible