Very lucky to have this convenient UPS store in an area of Pacifica which is easy to reach and with…read morelots of parking Shout out to Cody today for helping with a package return that was annoying due to multi-step return instructions from the vendor. Cody helped out making the process simpler. Really appreciate her customer service! But all the UPS employees there are helpful

Normally have nothing but high praise for these guys - - for variety of services offered, helpful…read morestaff, convenient location - - but this one will not be so. Needed to ship a very delicate and expensive item to the East Coast; packaging advice and Ground Shipping price were excellent, but found out that the Insurance charge was almost 5x the UPS national rate. Apparently independent Stores can charge what they like for Insurance rates. In future, when needing to repeat this process, will likely ONLY have this Store package the item, if I don't do it myself/use another service; THEN I'll take it to FedEx, USPS, ..., for Insurance/Shipping.

Their notary service was quick and efficient :) . Jason was helpful and friendly. Definitely would…read morecome back if I need something else notarized.

Quick and easy notary service for 1 document. I was in and out in 10 minutes. Jason is so fast and…read moreefficient. $15 per signature, $10 minimum for no cc fee. There is a small parking lot with 30 min time limit which is super convenient. Woild definitely recommend this place to anyone needing Jason's notary services!

Sarah here is so amazing Her customer service is on another…read morelevel Had a tough situation and she handled it Glad I came here Other UPS stores didn't answer the phone, Sarah did Went in the store and she sets a standard to treat customers

Great service, easy Amazon returns. I walked in and was greeted right away. Scanned my return and…read moredone. They make it so quick and simple. Thank you

Great service. Fanny is professional, accommodating, efficient and nice!…read more My mom is disabled and Fanny was able to accommodate her. Will always use her going forward!

We had a wonderful experience with Fanny! She replied to my inquiry in just 10 minutes and made…read morearranging a notary for my eldery parents completely stress-free. She clearly communicated her schedule and fees. My parents absolutely loved working with her--they appreciated her patience, professionalism, and friendly demeanor. Thank you, Fanny! We highly recommend her to anyone.

Services performed: Livescan and Notary…read more Quality: Judy was extremely polite, accommodating (she squeezed me in between appointments), and experienced. Whole process took approximately 15 minutes. Value: Livescans were paid for by hiring agency and notary service was extremely reasonable. Thank you Judy!

Judy was amazing! After having my fingerprints rejected at a UPS store, I reached out to her for a…read morethird try. The quality and service was night and day. She explained the whole process and had me verify all of my information. She was extremely thorough and knowledgeable, which put me at ease. The next day, I was informed that my prints had cleared for my new job. Her pricing was affordable and a great value considering all of her expertise. I cannot recommend her enough.

Excellent service. Arrived at the scheduled time and the process couldn't have been more smooth…read more Highly recommend for all your In-house notary services.

Mark has become our go to office notary. He is flexible,…read morepunctual and reliable. No need to look for anyone else We highly recommend him for your notary service-

We were very pleased with the outcome of our meeting. She was very knowledgeable about our…read morepaperwork that needed notarized. I will definitely use her again.

This was an excellent service. Viki responded to my last-minute request right away, offered several…read morescheduling options, and arrived right on time. Very professional and seamless process!

I just wanted to give a shoutout to Flavio E. For an outstanding Job. You are greatly appreciated…read more Thank you for your excellent customer service. See you all again soon! Jim H.

I dropped off a package here exactly a week ago, on 1/31/26 at 10:20am and this is confirmed on the…read moretracking but somehow my package containing $230 shoes disappeared and never made it to their destination. Per the tracking, the shoes never left the store and there was no explanation when I called both the store and UPS corporate to try and figure out what happened. Since UPS was no help despite being the last to be in possession of the package, I ended up having to involve the recipient/retailer I was returning these shoes to for a refund. Such a headache and quite the disheartening ordeal! I will be using a different UPS location from now on...