Great service! On time, and thorough. Micheal came home and completed the docs that needed signing.read more

Needed a traveling notary to visit my senior mom in a pinch and Michael very quick to respond and…read morefamiliar with the process. Very professional and was able to smoothly get the documents notarized.

I return a lot of Amazon packages and I have gotten fingerprints done at this location several…read moretimes. The team here is fast and very efficient. I will be back- great location!

I've been a customer here for some time, but I've noticed some concerning changes recently that I…read morewanted to share as feedback. I've experienced some confusion around pricing for shipping supplies. On my first visit, a small plastic mailer was marked at $1.99 but rang up at over $3. When I mentioned the discrepancy, I was told prices had changed, though the signage hadn't been updated yet. I understand prices can increase, but I believe there may be legal requirements about charging the displayed price. On my second visit, the same mailer was over $5, and I noticed pricing was no longer displayed at all. Most recently, I was charged $11 for a small roll of packing tape, which seems significantly higher than the $3-4 I've seen at other retailers. I appreciate the convenience this location has offered, but without clear pricing displayed and with costs being considerably higher than alternatives, I'll likely need to explore other shipping options going forward. I hope this feedback is helpful, as I'm sure transparent pricing would benefit both the business and its customers

Their notary service was quick and efficient :) . Jason was helpful and friendly. Definitely would…read morecome back if I need something else notarized.

Quick and easy notary service for 1 document. I was in and out in 10 minutes. Jason is so fast and…read moreefficient. $15 per signature, $10 minimum for no cc fee. There is a small parking lot with 30 min time limit which is super convenient. Woild definitely recommend this place to anyone needing Jason's notary services!

My first time in this location. Im glad I went to Westborough Blvd UPS. The four staff working at…read morethat time were very attentive and helpful to their customers. I had notaries done and Paul was so knowledgeable with notaries. He makes sure everything is done correctly. I appreciate his assistance.

Most of the staff are extremely helpful and friendly when interacting. But there is one older male…read moreemployee I see often when picking up packages who will deliberately ignore me despite being next in line. He's moved registers and has even walked away from the counter completely to avoid assisting me. It gives me an uneasy and unwelcome feeling. I'll probably move my P.O to another location after my 6 months are over.

Great service. Fanny is professional, accommodating, efficient and nice!…read more My mom is disabled and Fanny was able to accommodate her. Will always use her going forward!

Fanny is extremely professional and thorough. I found her via ChatGPT when I asked for "Cantonese…read morespeaking mobile notary in San Francisco." She was the top result, but shockingly, she was the only one of the 4 who I contacted who returned my call. Highly recommended and would contact her again if the need arises.

Services performed: Livescan and Notary…read more Quality: Judy was extremely polite, accommodating (she squeezed me in between appointments), and experienced. Whole process took approximately 15 minutes. Value: Livescans were paid for by hiring agency and notary service was extremely reasonable. Thank you Judy!

Judy was amazing! After having my fingerprints rejected at a UPS store, I reached out to her for a…read morethird try. The quality and service was night and day. She explained the whole process and had me verify all of my information. She was extremely thorough and knowledgeable, which put me at ease. The next day, I was informed that my prints had cleared for my new job. Her pricing was affordable and a great value considering all of her expertise. I cannot recommend her enough.

Viki was prompt, easy to communicate with, and very knowledgeable of what needed to get done…read more Thanks again!

Viki is awesome! I needed notary and apostille right away and she came and explained everything to…read moreme. The process and the speed of when my documents would be sent back to me. Her price is very reasonable..

Went to this Store 12/20/25 . Needed Notary Service. There…read morewas a line for the Notary and they were absolutely great and quick. I was so pleasantly surprised at the friendliness of the Staff. This is a great Store. Susy

I dropped off a package here exactly a week ago, on 1/31/26 at 10:20am and this is confirmed on the…read moretracking but somehow my package containing $230 shoes disappeared and never made it to their destination. Per the tracking, the shoes never left the store and there was no explanation when I called both the store and UPS corporate to try and figure out what happened. Since UPS was no help despite being the last to be in possession of the package, I ended up having to involve the recipient/retailer I was returning these shoes to for a refund. Such a headache and quite the disheartening ordeal! I will be using a different UPS location from now on...

Sometimes the lines are long and there's only one employee handling it all. But when there's at…read moreleast two employees the line is swift. So the employees here are great. The company as a whole could improve. I only come here to pick up my FedEx packages since they always deliver when I'm away and I have to sign and present ID to prove I'm over 18 for my package. I wish I could have it just be pick up at location instead of having to go through the process of having to wait for an undelivered email in order to request pick up at location. I feel that they overcharge for boxes and packaging supplies but so does UPS. I much rather support the USPS for packaging supplies.

Not a fan of their new (well, not really new) shipping practices where they try and get you to use…read moretheir automated shipping system. The problem is that there isn't very much information provided when using that process. An example from today comes to mind. I'm shipping something that has an internal battery back to the manufacturer for repair. It doesn't seem to want to charge. When I went to use the automated check-in system, I was prompted to certify that my package didn't include hazardous materials. But, there isn't any information as to WHAT they consider hazardous. Because I wasn't sure if the battery in the package was considered hazardous, I decided to use the human based check in. The first words out of the person (who was female) who helped me's mouth was, "You know you could have used the automated check-in in." Not hi, not hello...but trying to drive me to that system. When I explained why I was going with human check in, her tone and body language were incredibly condescending. I felt like she was trying to chide me for wanting to ensure I followed their practices. I highlight this interaction because Neal and the team here have been my go to for some time both personally and professionally when I need something printed or shipped. I'm not going to change that, but I really wish they wouldn't treat people who want to be sure they are doing it right so poorly. It's not the first time I've had this challenge. This is why I decided to Yelp it. Customers should know what the experience will be like if you choose not to use their automated process.

They've changed things up this year. You'll have to check in with the front desk before getting…read moreseated instead of standing in line. This way is more organized. There are three rows of seats, can seat for more than 20 people. Cory was super nice and had good customer service. Had a good and short conversation with him when he was helping me.

Rudest triage person (middle-aged white woman wearing glasses - don't know her name) at the…read moreentrance. I walked in looking to do my international drivers permit. She asked "what's your name?" I said "Roseanne, it's R-O-S" and she cuts me off and goes "I KNOW HOW TO SPELL YOUR NAME" Then she goes "did you bring the printed application form?" I said "oh no, sorry I didn't know i had to bring it." She goes "it's ok we have it but you only need to say YES or NO. So is it a YES or NO?" with a tone. I was stumped and said "No..." she goes, "did you bring 2 passport photos?" I said "no, I talked to someone via email and they said you guys offer passport photo services" and she goes "YOU ONLY NEED TO SAY YES OR NO". I blinked at her, confused, because I obviously said & meant no. Then she goes "So is it YES OR NO". I said "NO obviously, and you understand English, you don't need to be so rude" and grabbed the paper and walked away. I felt like complaining to her supervisor but didn't have the energy after a long work day. Hence, this review. p/s: she was extremely nice to the person before me, so I don't know if she is just picking/choosing who she's being rude to. Which made me feel singled out as a person. Ridiculous.