I frequently drop items off to be dry cleaned here. The staff is friendly and have never lost or…read moredamaged any of the items. If they are unable to clean something they are upfront about it.

Whew, more like "high and dry" cleaners. I dropped off a few items and was told they'd be ready 2…read moredays later at 5 pm. Upon arriving a day after they were supposed to be done, they unsympathetically said it's not done yet, and they had no idea when they'd be finished. Unfortunately, I absolutely needed these clothes for work. After calling their main location, I was able to track down the items and was told to drive to the Pensacola location to retrieve them. Fortunately, I spoke to a very friendly person at the Pensacola location who delivered them to the gulf breeze location. In the end, after scrambling, panicking, and basically begging for my clothes back, I got them 2 days late, and some still dirty. If it wasn't for the incredible lady in the Pensacola location, my job would have been in jeopardy with no work clothes as a new hire.No one even apologized or seemed to care that they didn't know where my clothes where or when they'd be done except for that one person. Good grief, avoid this place!

If you want someone who starts off nice, rushes you out the door, and then turns into a tyrant…read morewhile holding your laundry hostage--this is the place for you. Expect to hear phrases like: "Didn't we discuss this?" "I said..." "Didn't you get my message?" --all because you dared to confirm your pickup after being told one thing in person, only to see something completely different in the text, email, or receipt. If you enjoy being overcharged, paying for services you didn't receive, refolding your own laundry, and discovering your clothes have shrunk ---again--look no further. I've been traveling for over a year and have used wash-and-fold services all up and down the east coast. I have never encountered anyone as disorganized, unprofessional, or misleading as this business owner--who even claimed to own several locations. Also, don't believe the posted business hours. She closed at 11 a.m. on the first day and 10 a.m. the next. She mentioned she has another job--real estate, I believe--and is only at the shop for a couple of hours each day. She didn't even start my order until the very morning I was supposed to pick it up. I mistakenly came a little early and she sitting there to the side (not the business counter) Looks at me says. "It's not done, I SAID 10!" What can you really say at that point, she has your clothes???? EDIT: my clothing has that burnt dryer smell - highly the request of low heat was followed- As I said above not my first time using a wash / fold service, I know how things are suppose to be done

Smelled horrendous like sulfur, thank god our clothes don't! $12 for 1 load…read moreIdk if it is because the water treatment building is behind them but not a pleasant experience at all.

An excellent dry cleaner. Ms Lilly does a great job and it is a pleasure supporting local small…read morebusinesses.

miss Lily does all of my laundry. I would not take my laundry anywhere's else In Pensacola, For…read moreanyone else to do it. she does an outstanding job, and her pricing is on par for the surrounding area. She is completely honest, and so trustworthy, which is very rare today, and so refreshing when you come across somebody that fits this... To everybody that reads my comment, if you have never taken your laundry here, to wash it yourself???? Or, to drop it off and have her do it???? no need to keep thinking . Just do it. I have been dropping mine off now for quite some time. And furthermore, I I will continue to do so.

This helped us a bunch since they also took card and we rarely have change. Plus they're open…read more24hours so there was no need to rush in to complete laundry

Since my dryer broke I laundromat hopped a few places, each experience awful in itself until East…read moreHill laundry. This place has by far the best machines, staff, cleanliness and efficiency. Most places you keep dumping quarters for what seems like hours and your clothes come out smelly and still damp. I swipe my card here once for 30 minutes and all of my towels, clothes, blankets are dry and fresh in ample time. Seriously 2 thumbs up to this place. I have nothing but good things to say.

On my shirt...Broken button, zipper lead broken off and can't repair for another 45 days.read more

I took a pair of palazzo pants in with a small water stain. When I picked them up, the stain was…read moreworse and there were small tears in the fabric. These pants were $70 and only worn once. Buyer beware!!!

They did a good job on my dress slacks and got the stain out with no residue. It was a 4 day…read moreservice, reasonably priced.

I have been using them since I moved to Pensacola. I always wait until I have a fairly large…read moreamount. Where I lived before, I NEVER an issue, with loss, damage or turn around. Today's experience very different I go out in with 7 slacks and 14 shirts. Ok, it's a lot. But I am told they are already pushed back to Monday. I tell them I need the clothes back by Sat. 1) they reply we aren't open on Saturday. What dry clean business isn't open on Saturday? 2) they can TRY to have it by Friday. I said "I'm leaving on trip Monday and I will be gone a month. I need the clothes ON Friday". Response again, "We can TRY" I said, try isn't good enough and apparently neither is modern cleaners. This is no way to run a business. Especially for the price they charge. More than many others in the area. I won't be returning. Oh, the last time I went they lost a shirt they never recovered. THUMBS DOWN. Giving a two because SOMETIMES they did alright.

we travel America in our motorhome and i can truthfully state that this was the BEST laundromat…read morewe've ever used! clean, well run, new machines and the owner really cared.

Me and my husband were visiting Florida and needed somewhere to wash decided to come to this…read morelaundromat and it was very clean and so nice inside .Art was very helpful and attentive. 10/10 great place

Just gets really busy on the weekends. love this place and it got me through my season of not…read morehaving a working washer and dryer at home. i can build a couple weeks worth of clothes and do them here for just under 20 bucks.

To the stupid ass people who do their laundry here: if you leave a detergent pack in the fabric…read moresoftener compartment it will not fully dissolve and it will clog the machine up so the next person that comes along to use the machine now has to wash his clothes twice. If you work in construction and do concrete work and you have concrete dust on your clothes you will break the washing machine if you wash your clothes here. The concrete gardens up and it will not come back out of the machine like the picture attached to this post. If you overload the washing machine because you're too lazy to do your laundry every week so you save up loads and loads of laundry for an entire month and then want to pack the washing machines up to the point that they become unstable and break you are an idiot. Also stop leaving your laundry in the dryers for an hour past it being done you are not the only person that exists in the universe other people have to do their laundry.