Not the worst, but not the best by any means. I stood inside here for 10 plus minutes before…read moresomeone even realized I was there. I was promised items to be done a week after drop off but they were not ready when I came to pick up. The prices are on the high end for the quality of the cleaning.

Made last trip to XClean Friday Nov 18 due to rude, rude female employee who chastised me for being…read moreon my phone in the drive-thru with no one behind me. She also doesn't know the cardinal rule that "the customer is always right" and irritably wanted to debate the difference in a crease and pleat with me. I left with the garments I was leaving because I won't subject myself to such rudeness! It's too bad, I find your finished garments to be above average. But like I said, not worth it to encounter such a rude, rude employee.

If you want someone who starts off nice, rushes you out the door, and then turns into a tyrant…read morewhile holding your laundry hostage--this is the place for you. Expect to hear phrases like: "Didn't we discuss this?" "I said..." "Didn't you get my message?" --all because you dared to confirm your pickup after being told one thing in person, only to see something completely different in the text, email, or receipt. If you enjoy being overcharged, paying for services you didn't receive, refolding your own laundry, and discovering your clothes have shrunk ---again--look no further. I've been traveling for over a year and have used wash-and-fold services all up and down the east coast. I have never encountered anyone as disorganized, unprofessional, or misleading as this business owner--who even claimed to own several locations. Also, don't believe the posted business hours. She closed at 11 a.m. on the first day and 10 a.m. the next. She mentioned she has another job--real estate, I believe--and is only at the shop for a couple of hours each day. She didn't even start my order until the very morning I was supposed to pick it up. I mistakenly came a little early and she sitting there to the side (not the business counter) Looks at me says. "It's not done, I SAID 10!" What can you really say at that point, she has your clothes???? EDIT: my clothing has that burnt dryer smell - highly the request of low heat was followed- As I said above not my first time using a wash / fold service, I know how things are suppose to be done

Smelled horrendous like sulfur, thank god our clothes don't! $12 for 1 load…read moreIdk if it is because the water treatment building is behind them but not a pleasant experience at all.

An excellent dry cleaner. Ms Lilly does a great job and it is a pleasure supporting local small…read morebusinesses.

miss Lily does all of my laundry. I would not take my laundry anywhere's else In Pensacola, For…read moreanyone else to do it. she does an outstanding job, and her pricing is on par for the surrounding area. She is completely honest, and so trustworthy, which is very rare today, and so refreshing when you come across somebody that fits this... To everybody that reads my comment, if you have never taken your laundry here, to wash it yourself???? Or, to drop it off and have her do it???? no need to keep thinking . Just do it. I have been dropping mine off now for quite some time. And furthermore, I I will continue to do so.

This helped us a bunch since they also took card and we rarely have change. Plus they're open…read more24hours so there was no need to rush in to complete laundry

Since my dryer broke I laundromat hopped a few places, each experience awful in itself until East…read moreHill laundry. This place has by far the best machines, staff, cleanliness and efficiency. Most places you keep dumping quarters for what seems like hours and your clothes come out smelly and still damp. I swipe my card here once for 30 minutes and all of my towels, clothes, blankets are dry and fresh in ample time. Seriously 2 thumbs up to this place. I have nothing but good things to say.

On my shirt...Broken button, zipper lead broken off and can't repair for another 45 days.read more

I took a pair of palazzo pants in with a small water stain. When I picked them up, the stain was…read moreworse and there were small tears in the fabric. These pants were $70 and only worn once. Buyer beware!!!

I have been using them since I moved to Pensacola. I always wait until I have a fairly large…read moreamount. Where I lived before, I NEVER an issue, with loss, damage or turn around. Today's experience very different I go out in with 7 slacks and 14 shirts. Ok, it's a lot. But I am told they are already pushed back to Monday. I tell them I need the clothes back by Sat. 1) they reply we aren't open on Saturday. What dry clean business isn't open on Saturday? 2) they can TRY to have it by Friday. I said "I'm leaving on trip Monday and I will be gone a month. I need the clothes ON Friday". Response again, "We can TRY" I said, try isn't good enough and apparently neither is modern cleaners. This is no way to run a business. Especially for the price they charge. More than many others in the area. I won't be returning. Oh, the last time I went they lost a shirt they never recovered. THUMBS DOWN. Giving a two because SOMETIMES they did alright.

Dropped off a large amount of dry cleaning and it took them 3 weeks to get all the items cleaned…read more They lost 3 pairs of dress pants and it has been over a month that they have been "trying to find them". I've been asking to speak to the owner for two weeks and they told he is out of the country. When I asked him his name they said it is "Mr. Mike". I asked if "Mr. Mike" had a last name, they replied they only know him as Mr. Mike? When I told them I wanted to be reimbursed for the pants they said I needed to produce receipts and the age of the pants, like who has those from years ago? For a company that supposedly has been in business since 1946, I would think they would know something more about customer service. Terrible business. Go somewhere else!

we travel America in our motorhome and i can truthfully state that this was the BEST laundromat…read morewe've ever used! clean, well run, new machines and the owner really cared.

Me and my husband were visiting Florida and needed somewhere to wash decided to come to this…read morelaundromat and it was very clean and so nice inside .Art was very helpful and attentive. 10/10 great place

Just gets really busy on the weekends. love this place and it got me through my season of not…read morehaving a working washer and dryer at home. i can build a couple weeks worth of clothes and do them here for just under 20 bucks.

To the stupid ass people who do their laundry here: if you leave a detergent pack in the fabric…read moresoftener compartment it will not fully dissolve and it will clog the machine up so the next person that comes along to use the machine now has to wash his clothes twice. If you work in construction and do concrete work and you have concrete dust on your clothes you will break the washing machine if you wash your clothes here. The concrete gardens up and it will not come back out of the machine like the picture attached to this post. If you overload the washing machine because you're too lazy to do your laundry every week so you save up loads and loads of laundry for an entire month and then want to pack the washing machines up to the point that they become unstable and break you are an idiot. Also stop leaving your laundry in the dryers for an hour past it being done you are not the only person that exists in the universe other people have to do their laundry.