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    Vick's Cleaners

    2.6 (9 reviews)
    InexpensiveLaundry Services
    Closed Closed

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    I would give them 0 stars if I could. This is the worst interaction I have ever had with a business and I will never be giving them my business again and neither should you. They ruined my wedding dress and took no responsibility. I dropped off my wedding dress because they said on the website they preserve them. It took a week to get it back and every time I would go ask they would say "it should have come in today." Then when it was finally back it was discolored. They said they would try to fix it and I could put in a claim if they couldn't. They then lost my dress for an entire month and I would call every other day and they said the manager would be calling me back. She over a month later. After they found the dress they said it wasn't their fault it was ruined and I could pick up my dress. Once I got home I saw it also had a tear in the dress and I called them to tell them it had also been torn and not just discolored. They said they never saw a rip and its not their fault. Unfortunately, this could have all been avoided because my husband had also used this dry cleaner and didn't tell me until my dress was already ruined that his uniform for our wedding had also been ripped but he didn't think it was a bug deal. This goes to show this is not a one time situation. DO NOT TRUST THIS BUSINESS.

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    1 year ago

    Helpful 9
    Thanks 4
    Love this 5
    Oh no 0

    4 years ago

    Helpful 0
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    Photo of Kurt K.
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    3 years ago

    They were great handling my fur coat that needed a new liner! They went above and beyond and we really appreciate the work.

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    3 years ago

    Helpful 0
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    10 years ago

    Helpful 3
    Thanks 0
    Love this 1
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    8 years ago

    Helpful 0
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    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
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    8 years ago

    Helpful 0
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    13 years ago

    Helpful 0
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    Love this 0
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    Beach Laundry - I paid to refold everything

    Beach Laundry

    (10 reviews)

    If you want someone who starts off nice, rushes you out the door, and then turns into a tyrant…read morewhile holding your laundry hostage--this is the place for you. Expect to hear phrases like: "Didn't we discuss this?" "I said..." "Didn't you get my message?" --all because you dared to confirm your pickup after being told one thing in person, only to see something completely different in the text, email, or receipt. If you enjoy being overcharged, paying for services you didn't receive, refolding your own laundry, and discovering your clothes have shrunk ---again--look no further. I've been traveling for over a year and have used wash-and-fold services all up and down the east coast. I have never encountered anyone as disorganized, unprofessional, or misleading as this business owner--who even claimed to own several locations. Also, don't believe the posted business hours. She closed at 11 a.m. on the first day and 10 a.m. the next. She mentioned she has another job--real estate, I believe--and is only at the shop for a couple of hours each day. She didn't even start my order until the very morning I was supposed to pick it up. I mistakenly came a little early and she sitting there to the side (not the business counter) Looks at me says. "It's not done, I SAID 10!" What can you really say at that point, she has your clothes???? EDIT: my clothing has that burnt dryer smell - highly the request of low heat was followed- As I said above not my first time using a wash / fold service, I know how things are suppose to be done

    Smelled horrendous like sulfur, thank god our clothes don't! $12 for 1 load…read moreIdk if it is because the water treatment building is behind them but not a pleasant experience at all.

    Modern Cleaners

    Modern Cleaners

    (14 reviews)

    I have been using them since I moved to Pensacola. I always wait until I have a fairly large…read moreamount. Where I lived before, I NEVER an issue, with loss, damage or turn around. Today's experience very different I go out in with 7 slacks and 14 shirts. Ok, it's a lot. But I am told they are already pushed back to Monday. I tell them I need the clothes back by Sat. 1) they reply we aren't open on Saturday. What dry clean business isn't open on Saturday? 2) they can TRY to have it by Friday. I said "I'm leaving on trip Monday and I will be gone a month. I need the clothes ON Friday". Response again, "We can TRY" I said, try isn't good enough and apparently neither is modern cleaners. This is no way to run a business. Especially for the price they charge. More than many others in the area. I won't be returning. Oh, the last time I went they lost a shirt they never recovered. THUMBS DOWN. Giving a two because SOMETIMES they did alright.

    Dropped off a large amount of dry cleaning and it took them 3 weeks to get all the items cleaned…read more They lost 3 pairs of dress pants and it has been over a month that they have been "trying to find them". I've been asking to speak to the owner for two weeks and they told he is out of the country. When I asked him his name they said it is "Mr. Mike". I asked if "Mr. Mike" had a last name, they replied they only know him as Mr. Mike? When I told them I wanted to be reimbursed for the pants they said I needed to produce receipts and the age of the pants, like who has those from years ago? For a company that supposedly has been in business since 1946, I would think they would know something more about customer service. Terrible business. Go somewhere else!

    Vick's Cleaners - laundryservices - Updated May 2026

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