You can smell the bathroom as soon as you walk in and while the website says they open at 6am on…read moreSundays, it is actually 7am

Super clean place. Did a beautiful job on my wash and fold laundry and had it ready in a reasonable…read moreamount of time for a reasonable price.

When I tell you this is hands down the CLEANEST laundromat I have ever been to, I mean it! The…read morecustomer service is absolutely impeccable! From the moment I walked in, I was impressed. The two gentlemen working there clearly take pride in what they do. They were helping customers bring in their laundry, wiping down and cleaning machines immediately after use, and making sure the entire place stayed spotless. It's rare these days to see people take such genuine pride in their work and care about the customer experience. These gentlemen deserve recognition! If you're ever in Pensacola and need a laundromat, I HIGHLY recommend Emerald Waves Laundry! Clean facilities, outstanding service, and employees who genuinely care. Five stars all the way!

The dryer at the shelter broke so I needed to find a laundromat for about 6 loads. The shelter…read moreowner was warning me of sketchy places so I decided on this one based on the reviews. And I'm so glad! It's been forever since I needed a laundromat, but this one is staffed and Bo is so helpful! He pointed me to the larger washers to save some money and showed me where everything goes (on top) and they have a coin dispenser in the back that issues $5 in quarters at a time so you don't get $20 or you can dl the app and pay through the app. I ended up going back the next day and found the same nice place, but Sundays are quite a bit busier than Saturday nights. The washers and dryers are offered in 3 sizes. They appear to be clean and the facility was very clean and there was no feeling like someone would steal my money if I turn away. I left 15 on top of the washer and a lady went and got a worker to secure my money. Everyone was really friendly. They remember faces and pick up conversations where they left off during their last visit. Definitely recommend this laundromat.

Quality, timely and professional! The best for all clothing repairs, sizing, adjustments - all at…read morereasonable prices. The best!

I believe in the old adage - "Fool me once, shame on you. Fool me twice, shame on me." About 6…read moreweeks ago, I took 3 pair of shorts to be altered. Just taken in, nothing serious. I was told it would be 1 week, no problem. Went back in 1 week & they were not done. Not only not done, they were not even started & I had to return the next day! Apparently wadding them up & putting them in a pile doesn't jog their memory to get to them by the promised date. $17/pair too! Okay, fair enough. We're all human & make mistakes. 2 weeks before the hurricane hit, I took in a sport coat to be taken in (thank God for my weight loss!) & I was told it would be 2 weeks. Sure, lots to alter, they're busy, no problem. I waited 2 weeks + 2 days to pick up my coat. I thought with the hurricane that a couple of extra days may be needed, even though it hit almost 12 days after taking the coat to Julie's. When I get there, they had not even started on it. They were lucky to even find it, still pinned with the necessary alterations. I had to return, once again, the next day. That makes 2 orders that were not filled by the date I was told, nor even a call to say they were behind. The coat was $54 w/tax for the alterations. I don't know if this is a good value or not, but I'm leaning towards the slightly expensive side. I'm not military as my clothes were all civilian clothes & the military seems to be their main customer, but still, to forget to complete 2 separate orders within a month of each other, not to tell/call me ahead of time & make me drive 20+ minutes one-way to find out, well, that's not good customer service, not at all. And to top it off, they didn't even offer a discount on either order! The pants jobs were fine, but the sport coat could have been better. I will be finding a different alterations shop as they don't "cut" it. (bad pun?) I won't be fooled a third time.

Just gets really busy on the weekends. love this place and it got me through my season of not…read morehaving a working washer and dryer at home. i can build a couple weeks worth of clothes and do them here for just under 20 bucks.

To the stupid ass people who do their laundry here: if you leave a detergent pack in the fabric…read moresoftener compartment it will not fully dissolve and it will clog the machine up so the next person that comes along to use the machine now has to wash his clothes twice. If you work in construction and do concrete work and you have concrete dust on your clothes you will break the washing machine if you wash your clothes here. The concrete gardens up and it will not come back out of the machine like the picture attached to this post. If you overload the washing machine because you're too lazy to do your laundry every week so you save up loads and loads of laundry for an entire month and then want to pack the washing machines up to the point that they become unstable and break you are an idiot. Also stop leaving your laundry in the dryers for an hour past it being done you are not the only person that exists in the universe other people have to do their laundry.

The only dry cleaner to go to in Pensacola. They have wonderful stuff and quick turnaround. They…read moreare very professional.

They did a good job on my dress slacks and got the stain out with no residue. It was a 4 day…read moreservice, reasonably priced.

Great service, fast service, friendly service! What more can you ask for? Close to NAS and Corry…read moreStation, so convenient.

I was just there and was asked to leave because I had my service dog with me, even after I told her…read moreshe was my service dog she still said she was not allowed. I was under the impression it was illegal to turn away a service animal under the American Disabilities act. This place needs to do better.

I like this laundry mat super quick and cheap but we had an experience today of having to put the…read moremetal push carts up while about to use them so other people can use when we were basically the only people in the laundry mat kind of rude.. the lady was nice about it but didn't make sense and didnt state in the rules to do that I wouldn't have minded if it was super busy but now we have to go get the cart again when we had it in the first place.

This is a very clean establishment. I've been there twice in the last 2 years , to take large…read morebedding items, the machines works great . And both times the staff were extremely helpful, and when they were not helping customers they were busy cleaning. They go above and beyond what is expected . Joanna

The employee was nice and helpful. Lots of washers/dryers. Prices are reasonable. We also were able…read moreto park our 24' Rig which is important to us when we chose this place.