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    Vick's Cleaners

    1.7 (6 reviews)

    Services - Vick's Cleaners

    Dry cleaning

    Stain treatment

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    2 years ago

    On my shirt...Broken button, zipper lead broken off and can't repair for another 45 days.

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    2 years ago

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    6 years ago

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    9 years ago

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    Modern Cleaners

    Modern Cleaners

    (14 reviews)

    I have been using them since I moved to Pensacola. I always wait until I have a fairly large…read moreamount. Where I lived before, I NEVER an issue, with loss, damage or turn around. Today's experience very different I go out in with 7 slacks and 14 shirts. Ok, it's a lot. But I am told they are already pushed back to Monday. I tell them I need the clothes back by Sat. 1) they reply we aren't open on Saturday. What dry clean business isn't open on Saturday? 2) they can TRY to have it by Friday. I said "I'm leaving on trip Monday and I will be gone a month. I need the clothes ON Friday". Response again, "We can TRY" I said, try isn't good enough and apparently neither is modern cleaners. This is no way to run a business. Especially for the price they charge. More than many others in the area. I won't be returning. Oh, the last time I went they lost a shirt they never recovered. THUMBS DOWN. Giving a two because SOMETIMES they did alright.

    Dropped off a large amount of dry cleaning and it took them 3 weeks to get all the items cleaned…read more They lost 3 pairs of dress pants and it has been over a month that they have been "trying to find them". I've been asking to speak to the owner for two weeks and they told he is out of the country. When I asked him his name they said it is "Mr. Mike". I asked if "Mr. Mike" had a last name, they replied they only know him as Mr. Mike? When I told them I wanted to be reimbursed for the pants they said I needed to produce receipts and the age of the pants, like who has those from years ago? For a company that supposedly has been in business since 1946, I would think they would know something more about customer service. Terrible business. Go somewhere else!

    Vick's Cleaners

    Vick's Cleaners

    (54 reviews)

    $$$

    I needed some dry cleaning done for an upcoming event. I read many reviews online for dry cleaners…read morein the Pensacola area. None of them seemed stellar. I chose Vicks Cleaners at 2915 W. Navy Blvd, the main plant, even though I live off Nine Mile Rd. I explained my timeline to a very nice lady named Vanessa. She said the items (two suit jackets and a pair of pants) should be back before the end of the week, but told me up front that was only an estimate. She explained an option to rush the items for an extra fee and they would be guaranteed complete by the end of the following day. I was happy to pay the fee since I needed them over the weekend. I returned to pick the items up today. There was no problem at all. The jackets and pants are perfectly pressed. The ladies that I dealt with on both ends of the transaction were pleasant and cordial. I'm very happy with the transaction (under $30) and will do more business with them the next time I need something cleaned. I'm choosing to post this in order to offer at least a single counter to the lop-sided reviews. That's my experience.

    Vicks used to be a family owned business but it was sold a few years ago at which time the service…read morebegan to decline so I stopped using them. On Monday of this week I decided to give them a try again so I dropped off two pieces of dry cleaning. The worker told me it would not be ready until Friday at 5pm. She said it would take that long because they only have ONE PERSON working. Today, Friday, at 5 pm my order was NOT ready and was told "Friday" was just an "estimate". They didn't know when it would be ready and check back Monday afternoon!!! Oh and they are not open on Saturday even though the website states Saturday hours. What a MESS!! I will NEVER EVER use this dry cleaner again!!! Wish I could give ZERO stars

    CRDN of West Florida

    CRDN of West Florida

    (2 reviews)

    DO NOT USE THIS COMPANY SERVICES!!!! Worst company ever!!! My insurance company made me send them…read moreall my clothes for dry cleaning after I had an issue with water damage in my apartment. They literally just ruining all my stuff!! I got back dress has ripped off more than 6 pairs of shoes damaged!! Leather bags completely destroyed the fabric! Gucci shoes with missing stones on it! all my white and badge clothes came back with shades of blue and stems on them!!! it looks like they put bright stuff with blue jeans together in a wash machine at the same time!! Horrible customer service!! Horrible attitude! When I tried to call them over the phone they hang up on me! I had to thread them with a police claim! It's been more than two weeks and I didn't got all my clothes back yet from them! Horrible experience lost a lot of money and caused me stress and anger. watch out from this guys!!

    Horrible company. Starch flannel shirts, unprofessional, unethical dealing with our insurance…read morecompany. Tried to coax me into house full of smoke after fire even though I have breathing issues. Linda Heflin told us that if they took anything they had to clean it which I find from other companies that this is unusual and most companies take high value items. I feel they took advantage of this fire situation. Tried to refuse the drop off and us inspecting our clothing even after we signed a form stating that was required. Told our insurance company that our clothing didn't smell like smoke and it was badly smoke damaged and another employee confirmed that it did. Brought someone else's property to our home at delivery. Deleted my last review and wrote their own. Requesting our insurance to do a fire test after holding onto this damaged property for almost 6 months. Refused to put us through to the owner to file complaint.

    Vick's Cleaners - dryclean - Updated May 2026

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