Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

I was very impressed with Colonial Liberty Limo's professional service and how easy they were to…read morework with from start to finish. **Booking Process** I requested a quote through their website and received a response within a few hours. They upgraded my reservation from a standard SUV to a luxury SUV at no additional cost. After collecting eight quotes for transportation from Philadelphia to Newark Airport, Colonial Liberty Limo was the most reasonable option--about $200 less than five of the other companies. I chose them based on their excellent recent reviews on both Yelp and Google. **Communication and Reliability** When I reserved the trip, they immediately sent a confirmation email. The day before and morning of our departure, they texted me updates confirming that our driver was en route. Our driver arrived 45 minutes early, which turned out to be perfect timing since I had underestimated how long it would take to get my family of four and six suitcases organized and loaded into the vehicle. **Service Quality** Our driver was polite, professional, and friendly throughout both legs of our journey. I felt completely safe, and we arrived at Newark Airport on time without any issues. For our return trip, the driver maintained constant communication about his location around the airport. Despite heavy traffic around Newark, picking up my family and luggage was effortless, and we arrived home safely, quickly, and comfortably. **Overall Experience** I highly recommend Colonial Liberty Limo and will definitely use their services for future transportation needs. Their combination of competitive pricing, reliable service, and professional drivers made our airport transfers stress-free and pleasant.

I've used them for a few airport runs and pickups. Prices are fair, cars are clean, late model, and…read moreupscale. Drivers are professional, friendly, and prompt. Also very honest. My wife dropped a Louis Viutton walet on the floor. They text/called us, and delivered the next morning. All contents were untouched. Great company! I will continue to use them for my future trips.

Living in South Philly and having your wedding in Media presents some difficulties. First and…read moreforemost is transportation. When my fiance and I decided to get a limousine, we really didn't know what to expect. We had never rented one or done anything like this. From the moment my bride-to-be made the first call to Secrets, we knew we had made the right choice. She spoke with Flo, who walked her through every step of the process. She was nice, fun to speak to, and actually engaged her in conversation. Subsequent conversations were equally wonderful. We changed the pickup/dropoff times more than once, and each time they made it easy. The day of the wedding was just as excellent. Our driver, Bryan, was super relaxed and level-headed even as the bride and groom were crunched for time. He came into the house, grabbed the dresses, gently tucked them into the back of the van and was a general help. Once there, he brought everything inside and simply went above and beyond the call of duty. Bryan listened to our suggested routes and changed on the fly, without as much as a peep of protest. On the way home, he assisted us getting in and out of the vehicle, even moving the van closer to our reception site just to make it easier on some of our less-agile passengers. Total professionals. Better than we could have hoped for in our wildest dreams.

We used this service a couple times to go into Philadelphia, NJ Airports and to the Cruise Ship…read morePort in NY. The first time we asked them to take us to NY PORT the driver was not prepared at all. We drove through all FIVE boroughs if NY trying to find access to the PORT and finally arrived with only minutes to spare. We had left Philadelphia like 4 hours prior!!!! My family also used them to get to and from Newark airport when flying to IRELAND. The driver arrived to pick them up after flying ALL NIGHT and this fool went to the DOMESTIC terminal, waited an hour and then left!!!!! IRELAND PICKUP should have been at the INTERNATIONAL TERMINAL!!!!! So my family was LEFT STRANDED at NEWARK airport with NO WAY home to Philadelphia and this limousine service stated IT WAS NOT THEIR FAULT and would NOT reimburse the money paid!! This is UNPROFESSIONAL and UNCONSCIONABLE!!!!! Our family WILL NEVER use SECRETS LIMO again!! EVER. If we could give you NEGATIVE stars we would. Shame on you!!! DO NOT USE THIS SERVICE- USE CHICS Limousine- they are fabulous!! My next review....

We have trusted Line Limousine to be our airport transfer car service of choice over the years and…read morehave never been disappointed - Now I can add that they are also our special event car service of choice because today they helped to pull off the most spectacular surprise for my son's birthday and we will never forget it. They were able to work with me and my price point, and despite it being so close to the holidays and also a last minute idea - they found the perfect vehicle to escort me, my son and his 3 best friends to his birthday party in the city. Their driver was exceedingly professional, and when the kids got into the car there were balloons, ambient lighting, interactive iPads with game and music options, a crown for the birthday boy and they even gave him a gift which was above and beyond expectations. I was also able to relax, which I never would have done driving on my own with 4 boys into the city, and feel safe as we got to his party destination on time, and in style! When it was time to head out our driver was right there, ready to take us back home. There were waters and even gum - I could go on and on. I have used other transportation services in the area and they are fine - they arrive on time, we would get to where we needed to go but there was never any special touch despite it being so expensive. Everyone always says, you get what you pay for - but with Line Limo - we got WAY more than what we paid for - which by the way was significantly less than any other transportation service I contacted between Delaware Montgomery County PA and south NJ - including other KOP locations - we will recommend them to family/friends exclusively going forward. I have so much gratitude for the way they were able to put everything together to make my son's birthday so memorable and special. We will never forget this day!

Our flight couldn't land in Newark due to weather so we landed in Stewart Airport in New York. We…read morewere delayed on the plane due to customs issues for 6 hours but luckily our driver kept in communication and picked us up in New York at about 2:00am. They were there for us while other people struggled for transportation. It was good to know we could count on Line Limo!

Took a shuttle of theirs from the airport--had a great experience. I'm guessing that they stepped…read moreit up or changed management cos all the negative reviews are from a few years back. Do expect to wait about 30 min for the shuttle. I ended up having the shuttle all to myself but the rate was still only $26 (tip your good service people!). Beats an uber car or a cab i think. The driver Ira was really courteous and hospitable! I didn't get carsick either which is rare haha... Would recommend!

John our Driver was early, courteous,and a pleasure to talk with. Our experience exceptional. This…read morewas the first time I used Tropiano. We will definitely use them again. Joe Barilotti

Fantastic service! Michael, our chauffeur, was prompt, positive, pleasant and professional. The car…read morewas immaculate and very comfortable. Would definitely recommend and personally use again. And again. And again!

James met us at the baggage carousel as promised and whisked us home safely through heavy traffic…read moreon I-95N which, can be stressful for some but James did it splendidly!

Have used many times for transport to cruise terminals and airport. Always prompt, helpful and easy…read moreto make/change appointments. The pricing is extremely fair and competitive (even with gratuity included). I've been very pleased and will continue to use.

We had the pleasure of being transported by the wonderful Geoffrey this past weekend for my cousins…read morewedding. The venue was about 40 minutes outside of Philadelphia, of which we arrived in comfort and style! The shuttlebus was more like a luxury coach bus, with a max capacity of around 38. Extremely clean comfortable and a smooth ride! Pick ups for both going to the venue and going back to the hotel from the venue were on time and efficient. Geoffrey's communication was appreciated, along with his thoughtfulness and small attention to details, like keeping headcount and helping older guests off the bus, along with being open to waiting a few minutes while still being cognizant of the time schedule. Thank you for your reliable service on this very special and important day! I highly recommend this company for any transportation needs and if you're able to request a driver, Geoffrey is a top notch professional!

We booked transportation with this company and couldn't be happier. They were prompt, courteous,…read moreand extremely helpful with our luggage. Not only did they bring us to the airport, but they were there waiting for us when we returned. I highly recommend using this company.

Alex drove me, my husband, and my 9-month-old from Newark Airport to my mother's house in Bucks…read moreCounty. Communication was really good, he was ready to pick us up as soon as we arrived, and he had installed a car seat for the baby. He was very nice and the whole process was extremely smooth. We'd definitely use this service again--thanks so much, Alex!

Helped me with family reunion. 13 coming in from various destinations in texas to phil. Airport…read moreand back again! With babies and children! All done very well!

Excellent, clean, professional, and reasonably priced. If you are staying in Philadelphia, I highly…read morerecommend that you use this service. And if by chance, you are staying at an outlying area, such as King of Prussia, that you call them for your ride to and from the airport and anywhere else you need to go. One of the highlights of our trip.