From the very first phone call, my experience with Sterling Limousine Service has been nothing…read moreshort of exceptional! As the mother of the groom, I wanted everything to be perfect for my son's wedding, and the reservation team made the entire booking process so much easier. They were professional and incredibly patient, taking the time to answer every one of my questions. They truly listened to my concerns, were understanding and reassuring, and made me feel confident that everything was in good hands. What impressed me most was how personable they were. Planning a wedding can be stressful, but they kept me smiling with their kindness, warmth, and wonderful sense of humor--something that's always appreciated during wedding planning! A very special thank-you to Jennifer, Rose, and Nicole. Your outstanding customer service, patience, and genuine care made all the difference, and I am truly grateful for everything you did to help us. If you're looking for a limousine company that genuinely values its customers and provides exceptional service, I highly recommend Sterling Limousine Service. They have earned every one of these five stars!

Everything went very well . The driver was a little early and helped with the. Luggage. The price…read moreincludes tips and all fees, so no hidden costs. We will use them again for sure!

Friendly reliable, prompt! Phillip was wonderful!…read moreGreat ride out of the city to Atlantic City airport to pick up our car.... What was a very successful morning was made easy ! So long SPIRIT, we will miss you!

As a stickler for timeliness, I was super grateful for their punctuality and the level of…read morecommunication they provided. I was informed when the driver was in route, when they arrived, and even when I was in the car in route to my destination. Both drivers we had were exceptional and I never felt nervous or unsafe with their driving style.They were very professional and informative, but always waited for me to speak before assuming I wanted to chat. Loved that. Sometimes I just want quiet time after a flight. I would absolutely recommend and will definitely be a repeat customer!

1luxury Limousine has been my go to car service for years. This is the only service I trust to pick…read moremy elderly parents up from the airport and treat them as well as I would. They're always in time, fair priced, and responsive even when I have last minute travel changes. Tazz is incredible - and the SUVs I usually order are always clean, spacious, and comfortable. I highly recommend them!

We found this business on Yelp and booked them online seamlessly for transportation. A good service…read moreif you're in need of transportation in and around the Philadelphia area. My only suggestion would be for the business to be clear about pick-up instructions. We weren't familiar with the airport (or it rules/procedures) and were expecting someone to be waiting with a sign and our name (as that's been our experience in other cities). We had a difficult time finding our driver as we were unaware of where to go once out of baggage. That's fine, I just wish it was communicated ahead of time because it caused some stress. The vehicle was very clean, our driver was very friendly and the vehicle provided the level of accessibility and comfort we were seeking. Our driver knew a lot about the area and was very kind and patient. We felt safe, comfortable and appreciated the attention to wearing a mask properly and taking COVID protocol seriously. The rate was very fair for a luxury vehicle and we thank them for the useful transportation during the pandemic.

I've used Kevin Smith Transportation Group for multiple (12+) real estate ride-along tours, and…read morethey've been rock solid every time. I literally just hand them the itinerary -- multiple stops, tight timelines, lots of moving parts -- and they execute flawlessly. Clean buses, professional service, punctual pickups, and zero stress on my end. That level of reliability matters when you're hosting dozens of investors and running a live, boots-on-the-ground experience. Special shoutout to Alex, our driver -- formerly with SEPTA -- absolute pro. Smooth driving, great attitude, knows the city inside and out, and always makes sure everyone feels taken care of. He's become our go-to. If you're running events, tours, or corporate transportation and need a team that just handles it, this is your company. Highly recommended.

Two more rides with Stanley and Angel. Same high quality. Clean, comfortable vehicles, safe and…read moreefficient driving, professional demeanor, pleasant, excellent communication 2 days, 24 and 2 hours prior and at arrival. Really made me confident that I wouldn't miss my plane. That kind of no stress makes a vacation a real relaxing vacation.

I want to say that your taxi service went above and beyond what I expected. My driver Al was very…read moreprofessional and courteous. He drove me to my destination, and returned 5 days later to bring me home. A very pleasant experience, and I will only use your service in the future, if needed. Gloria B. Easton,Pa. 11-26-2023

My gf and I needed a ride to and from Newark Airport for a Florida vacation trip. Couldn't have…read morebeen happier to find these guys. The SUV was immaculate and well maintained and Alex the driver was prompt, courteous and professional. He tracked our ETA on the pickup from Newark and was there when the plane landed and made sure that he was easy to find. Great service and would recommend to anyone who needed a smooth, stress free ride to the airport.

So professional! Always a great ride. The drivers are so accommodating and kind! So much better…read morethan an Uber ride!

Customer service less than helpful prices are sky high there are much better options.read more

Such a pleasant ride. Friendly staff clean bus and very accommodating to request. Will definitely…read moreuse their services in the future.

Driver was on-time, courteous, and safe. Great price for the ride. Reservation process was easy…read moreand they provided clear communication by email.

My brother surprised us with a Dodge Charger Limo to take us to New York City from Philadelphia for…read morea Broadway Show. When the limo arrived at the house, the red carpet was rolled out - which we thought was awesome. Our limo driver John K. introduced himself and after we were situated, we were on our way to New York. (We were given a brief tutorial on how the radio and lighting worked inside the limo). The limo (inside and out) was perfect, clean and stocked with plenty of glasses, cups and napkins. The limo was so spacious and comfortable for our drive. John dropped us off directly in front of the theater and as soon as the show ended, John had texted my brother letting him know he was in the same spot waiting for us. It was a great surprise and want to that Secrets Limo Service as well as our drive, John K. for taking such good care of our family. We look forward to using Secrets Limo and having John K. on our next trip!

We used this service a couple times to go into Philadelphia, NJ Airports and to the Cruise Ship…read morePort in NY. The first time we asked them to take us to NY PORT the driver was not prepared at all. We drove through all FIVE boroughs if NY trying to find access to the PORT and finally arrived with only minutes to spare. We had left Philadelphia like 4 hours prior!!!! My family also used them to get to and from Newark airport when flying to IRELAND. The driver arrived to pick them up after flying ALL NIGHT and this fool went to the DOMESTIC terminal, waited an hour and then left!!!!! IRELAND PICKUP should have been at the INTERNATIONAL TERMINAL!!!!! So my family was LEFT STRANDED at NEWARK airport with NO WAY home to Philadelphia and this limousine service stated IT WAS NOT THEIR FAULT and would NOT reimburse the money paid!! This is UNPROFESSIONAL and UNCONSCIONABLE!!!!! Our family WILL NEVER use SECRETS LIMO again!! EVER. If we could give you NEGATIVE stars we would. Shame on you!!! DO NOT USE THIS SERVICE- USE CHICS Limousine- they are fabulous!! My next review....

Found these guys on Yelp after another service disappeared off the face of the planet. I reserved…read moreone of their large SUVs for my parents who were coming home from a long trip abroad. The dispatcher called me back immediately after I left a message with the company, and was friendly and helpful in coordinating travel details for an airport pickup for my parents, who are... not technology friendly. Dispatcher called me back the afternoon of my parent's scheduled arrival with specific info on their driver - name, phone #, etc - in addition to trying to text it to them. (Nice try, my parents don't understand texting.) Their driver called moments after they stepped off the plane, and he was available curbside to them as soon as they'd collected their luggage. I'd warned them that there was quite a bit of luggage, so the driver had even brought an assistant to help him load up. Mom reported that the SUV they sent was clean and well cared for, and still had plenty of room for her, my dad, and their 8 suitcases. Driver was friendly and attentive. Mom could not have been more pleased. She even asked for his card! (Mom NEVER does this, because she finds fault with EVERYTHING.) I think it's safe to say we've found our new transportation service! ETA - this company and 1 Luxury Limousine are the same company. (Reviews are pretty great on both.) Not sure why there are two profiles, but it seemed worth mentioning.

I called and arranged for a ride .driver was nice and showed up quickly...however the quote on the…read morephone and the last time I came to Philly were different when the driver inputed the address. .it was way to expensive.

I have contracted J&J three times now, round trip from my home in Lansdale, PA to NYC and Long…read moreIsland. Their drivers are expert, punctual, courteous, humane, and really love driving, short or long distance. I wanted a company that cared about their passengers, no matter who they are, and would provide safe, expert, and calm driving to my destinations. I have no words sufficient to express my gratitude and respect to the drivers of J&J, they are amazing. I wish especially to thank Nancy Tavares, who drove me and my 45-year college friend from Long Island, NY to Grand Central Terminal NYC, to my home in Lansdale, PA, calm, pleasant, beautifully dressed, professional, expert driver who I will request for all my future travels. This company is spot on perfect, efficient, you always have a professional driver who loves driving, and that is a gift. People who love what they do, and care for you, that is everything you could wish for. Thank you, Nancy...thank you all my drivers....you made my travels lovely and memorable. Yours for future travels, Maria Marsilio

Nahamia G is incredibly professional, kind and personable driver. This morning is the first time I…read morehave experienced the gift of meeting him. We use J and J for vacation (airport) transpiration. My husband has been utilizing their services for business for twenty-years. The drivers are punctual and we are always pleased.