I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

Friendly reliable, prompt! Phillip was wonderful!…read moreGreat ride out of the city to Atlantic City airport to pick up our car.... What was a very successful morning was made easy ! So long SPIRIT, we will miss you!

Brett, the driver, arrived on time and safely transported us to PHL airport during rush hour. The…read morereservation process is easy and the updates are always appreciated.

We used this service a couple times to go into Philadelphia, NJ Airports and to the Cruise Ship…read morePort in NY. The first time we asked them to take us to NY PORT the driver was not prepared at all. We drove through all FIVE boroughs if NY trying to find access to the PORT and finally arrived with only minutes to spare. We had left Philadelphia like 4 hours prior!!!! My family also used them to get to and from Newark airport when flying to IRELAND. The driver arrived to pick them up after flying ALL NIGHT and this fool went to the DOMESTIC terminal, waited an hour and then left!!!!! IRELAND PICKUP should have been at the INTERNATIONAL TERMINAL!!!!! So my family was LEFT STRANDED at NEWARK airport with NO WAY home to Philadelphia and this limousine service stated IT WAS NOT THEIR FAULT and would NOT reimburse the money paid!! This is UNPROFESSIONAL and UNCONSCIONABLE!!!!! Our family WILL NEVER use SECRETS LIMO again!! EVER. If we could give you NEGATIVE stars we would. Shame on you!!! DO NOT USE THIS SERVICE- USE CHICS Limousine- they are fabulous!! My next review....

I would suggest you find a different limousine service. Secrets used to be fabulous but they were…read moresold to Eagle a couple of years ago. We just used them for three airport trips (PHL) and all three times the interior of the cars were dirty. The first trip was for someone coming to see us at our home and he reported the car was dirty, with coffee spills down the door, dog hair and dog slobber on the window. We used the service a couple of days later and had the same driver/car (which prompted us to ask our guest about the condition of the car when it picked him up). We actually had to give the driver a lint roller because the dog hair in the backseat was so bad. Same coffee spill and dog slobber, plus the back of the driver's seat was coming off. Just unacceptable. We were picked up 5 days later by a different driver, and while the car was a bit cleaner, it wasn't up to what we expect from a $120 limousine service. I called the company after the second ride because our flight home was cancelled and I needed to reschedule the pickup to the next day. What I find really annoying is that, even though I reported the two problems, the car that picked us up wasn't much better. Plus there was no offer of any discount or adjustment for the filthy conditions we endured. I definitely won't be using this service again as they don't seem to care about the conditions of their cars. I normally wouldn't be this harsh in a Yelp review, but the fact they did nothing to address my concerns after the phone call is very frustrating.

Great service, very reasonable prices, friendly professional drivers. Dave met us at baggage claim…read moreto help with bags. Safe comfortable drive from Philadelphia airport to Chateau Renault in NJ. Totally flexible to pick us up day early to migrate to Philly airport ahead of Feb blizzard with great service from Jim. Totally recommend!

I got two rides from this company from Philadelphia airport. One driver named Tammy and the other…read morenamed Scott. Both drivers were awesome! The drive went smooth and they were both friendly and professional! I had one hick up with not getting my receipt but after a quick call not even ten minutes later it was sorted out. Give them the opportunity to drive you where you need to be and I promise you'll be taken care of! If I'm back in Jersey I know who I'll be calling.

We have trusted Line Limousine to be our airport transfer car service of choice over the years and…read morehave never been disappointed - Now I can add that they are also our special event car service of choice because today they helped to pull off the most spectacular surprise for my son's birthday and we will never forget it. They were able to work with me and my price point, and despite it being so close to the holidays and also a last minute idea - they found the perfect vehicle to escort me, my son and his 3 best friends to his birthday party in the city. Their driver was exceedingly professional, and when the kids got into the car there were balloons, ambient lighting, interactive iPads with game and music options, a crown for the birthday boy and they even gave him a gift which was above and beyond expectations. I was also able to relax, which I never would have done driving on my own with 4 boys into the city, and feel safe as we got to his party destination on time, and in style! When it was time to head out our driver was right there, ready to take us back home. There were waters and even gum - I could go on and on. I have used other transportation services in the area and they are fine - they arrive on time, we would get to where we needed to go but there was never any special touch despite it being so expensive. Everyone always says, you get what you pay for - but with Line Limo - we got WAY more than what we paid for - which by the way was significantly less than any other transportation service I contacted between Delaware Montgomery County PA and south NJ - including other KOP locations - we will recommend them to family/friends exclusively going forward. I have so much gratitude for the way they were able to put everything together to make my son's birthday so memorable and special. We will never forget this day!

Excellent service!! my lady friends, and I were very pleased! I've already referred them to a few…read moreof my other friends...

We booked transportation with this company and couldn't be happier. They were prompt, courteous,…read moreand extremely helpful with our luggage. Not only did they bring us to the airport, but they were there waiting for us when we returned. I highly recommend using this company.

Alex drove me, my husband, and my 9-month-old from Newark Airport to my mother's house in Bucks…read moreCounty. Communication was really good, he was ready to pick us up as soon as we arrived, and he had installed a car seat for the baby. He was very nice and the whole process was extremely smooth. We'd definitely use this service again--thanks so much, Alex!

Always on time. Pleasant, knowledgable, careful drivers. Willing to go the extra mile to help/pleaseread more

Have used Bill and Goldie's rides for years and in multiple cities. All of the drivers are timely,…read moreprofessional, keep a tidy rig and make me feel safe and well cared for. I could not recommend more highly.

I have been using Sam's Limo for at least the last five years for all our transportation needs when…read moretraveling whether by plane or train. They are very good at staying in contact with their customers. Always on time or slightly early for pickups and there when we return. My husband is disabled and they are very helpful with attending to his needs getting picked up, into the vehicle and out of the vehicle. Drivers are always pleasant and great representation of this business. Very professional drivers. They will definitely be the one company i use all the time. I have recommended them to other people. There is nothing negative to say at all. Even when our flight was changed this past christmas eve 2023 they were calling me before i called them to see what our options were. Gail

From the owner: Book with us now…read morefor your luxury transportation

It was great! Last night we had a business dinner. Our driver Ovidio made it worth it. Very polite,…read moresafe driver and most of all PROFESSIONAL. Ask for Ovidio. He's a must!

Nahamia G is incredibly professional, kind and personable driver. This morning is the first time I…read morehave experienced the gift of meeting him. We use J and J for vacation (airport) transpiration. My husband has been utilizing their services for business for twenty-years. The drivers are punctual and we are always pleased.

We had the pleasure of being transported by the wonderful Geoffrey this past weekend for my cousins…read morewedding. The venue was about 40 minutes outside of Philadelphia, of which we arrived in comfort and style! The shuttlebus was more like a luxury coach bus, with a max capacity of around 38. Extremely clean comfortable and a smooth ride! Pick ups for both going to the venue and going back to the hotel from the venue were on time and efficient. Geoffrey's communication was appreciated, along with his thoughtfulness and small attention to details, like keeping headcount and helping older guests off the bus, along with being open to waiting a few minutes while still being cognizant of the time schedule. Thank you for your reliable service on this very special and important day! I highly recommend this company for any transportation needs and if you're able to request a driver, Geoffrey is a top notch professional!

Shame of King Limo ! Went to the Trusit Golf Tournament yesterday with my wife. Being disabled and…read morehaving to use a Rollator we checked with the PGA about parking and handicap transportation. We go to the designated handicap parking and we're happy to see a handicap van waiting. The van was empty and just sitting there. I walked over with my Rollator to get on and the older white haired driver said he wouldn't take me unless I was in a wheelchair ! We tried to reason with him and show him I was truly disabled. He said for me to walk down to a coach bus 100 yards away ! I can't even get onto a regular bus. Luckily we found a parking attendant who went to him and told him to drive us to the course ! Needless to say we were upset. After 30 minutes he finally took us to the tournament. On the return we luckily found another King Limousine handicap van driver who was incredibly nice and helpful. We appreciated him. When we returned to the handicap lot the same older white haired driver was still sitting in his empty van doing nothing. Hopefully no one else has to be subjected to such miserable service.