Great limo service. My wife and I recently booked airport transportation to and from JFK from…read moreMontgomeryville. Both rides were seamless and each driver was on-time, friendly, responsive, and professional. Definitely helped alleviate some vacation stress by providing great service traveling to/from the airport. Will certainly use again for future trips to the airport.

We used Bucks Limo to get from New Hope to Philadelphia Intl Airport for our honeymoon. We booked…read morethe serivce online and dealt with Jim to confirm the details. He was professional and very responsive over email. We actually booked the return trip for the wrong day and Jim was able to scramble and get a driver at the last minute...on Christmas Eve!! We left for our trip on the morning on Dec. 9th (right after the surprise snow storm) and our car arrived EARLY!! The return trip was on Christmas Eve night and that car also arrived early and waited in the short term parking lot while we waited for our luggage. Both drivers were great! I would highly recommend Bucks Limo and will definitely remember them for our next trip.

On time, clean cars, NICE roomy cars. Drivers very professional, had a difficult pickup outside a…read morepacked concert at the Linc. Michael deftly managed the traffic and crowds to find us and get us safely loaded. We had a scheduling hiccup before pickup, but the general manager did a great job at service recovery.

Everything went very well . The driver was a little early and helped with the. Luggage. The price…read moreincludes tips and all fees, so no hidden costs. We will use them again for sure!

We booked transportation with this company and couldn't be happier. They were prompt, courteous,…read moreand extremely helpful with our luggage. Not only did they bring us to the airport, but they were there waiting for us when we returned. I highly recommend using this company.

Alex drove me, my husband, and my 9-month-old from Newark Airport to my mother's house in Bucks…read moreCounty. Communication was really good, he was ready to pick us up as soon as we arrived, and he had installed a car seat for the baby. He was very nice and the whole process was extremely smooth. We'd definitely use this service again--thanks so much, Alex!

Friendly reliable, prompt! Phillip was wonderful!…read moreGreat ride out of the city to Atlantic City airport to pick up our car.... What was a very successful morning was made easy ! So long SPIRIT, we will miss you!

Brett, the driver, arrived on time and safely transported us to PHL airport during rush hour. The…read morereservation process is easy and the updates are always appreciated.

I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

We used this service a couple times to go into Philadelphia, NJ Airports and to the Cruise Ship…read morePort in NY. The first time we asked them to take us to NY PORT the driver was not prepared at all. We drove through all FIVE boroughs if NY trying to find access to the PORT and finally arrived with only minutes to spare. We had left Philadelphia like 4 hours prior!!!! My family also used them to get to and from Newark airport when flying to IRELAND. The driver arrived to pick them up after flying ALL NIGHT and this fool went to the DOMESTIC terminal, waited an hour and then left!!!!! IRELAND PICKUP should have been at the INTERNATIONAL TERMINAL!!!!! So my family was LEFT STRANDED at NEWARK airport with NO WAY home to Philadelphia and this limousine service stated IT WAS NOT THEIR FAULT and would NOT reimburse the money paid!! This is UNPROFESSIONAL and UNCONSCIONABLE!!!!! Our family WILL NEVER use SECRETS LIMO again!! EVER. If we could give you NEGATIVE stars we would. Shame on you!!! DO NOT USE THIS SERVICE- USE CHICS Limousine- they are fabulous!! My next review....

I would suggest you find a different limousine service. Secrets used to be fabulous but they were…read moresold to Eagle a couple of years ago. We just used them for three airport trips (PHL) and all three times the interior of the cars were dirty. The first trip was for someone coming to see us at our home and he reported the car was dirty, with coffee spills down the door, dog hair and dog slobber on the window. We used the service a couple of days later and had the same driver/car (which prompted us to ask our guest about the condition of the car when it picked him up). We actually had to give the driver a lint roller because the dog hair in the backseat was so bad. Same coffee spill and dog slobber, plus the back of the driver's seat was coming off. Just unacceptable. We were picked up 5 days later by a different driver, and while the car was a bit cleaner, it wasn't up to what we expect from a $120 limousine service. I called the company after the second ride because our flight home was cancelled and I needed to reschedule the pickup to the next day. What I find really annoying is that, even though I reported the two problems, the car that picked us up wasn't much better. Plus there was no offer of any discount or adjustment for the filthy conditions we endured. I definitely won't be using this service again as they don't seem to care about the conditions of their cars. I normally wouldn't be this harsh in a Yelp review, but the fact they did nothing to address my concerns after the phone call is very frustrating.

Very professional and my driver was a delight. He was in…read moretime and drove very carefully. I'm looking forward to use them again.

Yesterday, November 7, 2025, at 4:15 PM, before picking me up from the dialysis center, a rude and…read morearrogant driver was accompanied by five individuals shouting, yelling, and laughing, along with another man wearing a cap who was also acting rudely. The driver, seemingly to test my patience, kept stopping at every house, pretending to be unaware. It is baffling why such drivers are hired and why such individuals, behaving inappropriately, are allowed on the bus. The situation was disgusting and horrible, with people on board acting unlawfully. Horrible rude drivers. This is completely unacceptable. Ali 267-333-6445

I arranged for a taxi to the train station. Gave myself plenty of time. Taxi was 5 mins late so I…read morecalled Bux Mont and was told the taxi would be there in 10 to 15 mins. Then I complained that this would cut it too close to catch the train and the person gave me an attitude. I will never use them again.

Customer service less than helpful prices are sky high there are much better options.read more

I use this service probably at least 12 x a year & last 2 trips have been double billed with no…read morereturn call from accounting. Have had to dispute with my credit card company. So disappointing, as I have come to rely on their professionalism until now. Also, the app is no longer allowing me to sign in.