All decor and no substance. My family went out for sushi and buyer beware if ordering maki, it will likely be made with bread crumb filler. I got the honey roll and there were no bread crumbs listed in the description but they were there in the roll. The normal sushi/sashimi was good! It's a beautiful building and our server was so kind and knowledgeable. So there's definite upsides, but food quality is paramount especially considering you'll be paying for it. read more

Wu's House - Honey roll - Sushi Bars Near Me - Naperville, Illinois

So sad - we were excited to try this restaurant for the first time. We had a party of 5, chose hibachi and all had filet and another protein (lobster, shrimp and calamari). Two of our party have food allergies, so those dishes were prepared in the kitchen. 4 of us wound up with diarrhea and have no idea what the problem was but we will not be returning. read more

I really want to give an overall 5 stars. But I really want this restaurant to succeed so here's my honest review to help you improve. PROS: love the facility! I want to bring my family here and they will love the decorations and coi pond. They really put some love into the construction. I also loved the staff--so sweet and we had fun talking to them. I genuinely love the menu, but here's where the CONS come in: The food was OK. I personally think there's way too much food being served. The portions are just too much and you're full before you even start eating. We ordered appetizers--we won't do that again because the hibachi portions were overwhelming. We ordered the three meat hibachi (steak lobster shrimp) the lobster was WAY overcooked and inedible. I also found the food overall EXTREMELY SALTY. The next day we had issues getting our rings off our fingers. The salad dressing is amazing! If you order entrees, just know that it's buffet style like at a Chinese restaurant. And the portions could feed three people. The sushi was pretty good, I will go back and just order sushi. In all I'd like to see less food, I also think you could do away with the noodles ( hibachi) because you get rice. My last review is to get rid of the American music! I personally want to hear Japanese music. You have the building, you have the decorations, you have the food, you have the authenticity but then I heard modern Taylor Swift songs sing by random people. We asked for them to turn it down because it was super annoying. My recommendation is to play real Japanese music. read more

This was such a great spot for dinner! The service was quick and every staff member we interacted with was helpful and pleasant. I came with my family, and we chose the hibachi side of things. It was one of the most entertaining hibachi dinners we'd ever been to! Our chef had each person at the table try to catch rice balls in our mouths, and shot sake into the mouths of those over 21. He did the classic onion volcano, sang lots of songs, and lit his hat on fire too (one of the other people at our table politely informed him his head was on fire, to which he replied "OMG - see something say something!!!") The food itself was delicious. I got the filet mignon, and it was cooked perfectly to order. The hibachi comes with soup, salad, fried rice, lo mein, whatever meat/vegetables you order, and rainbow sherbet at the end to top it all off. Of course in classic hibachi fashion you cannot finish your food, but the Togo boxes come with the checks. It is a bit pricey, but you get a little over two meals for what you order, and you're also paying for entertainment! Last thing I'll say, the decor was great. Mirrors on all the walls make the place feel bigger - and it already feels huge. Somehow even in such a big space, the vibe is cozy. Highly recommend! read more

I had the misfortune of visiting this place last night and it was the worse pad Thai I've ever had. Sticky, stiff and there was slimy film on the chicken, beef and shrimp. It cost too much money to go out and receive subpar food and service. I had to ask the server 3 times to bring napkins! The restaurant is beautiful inside but you can't serve bad and expect to stay open. Will not be back. read more

Terrible service, even more terrible food. While others customers and I waited for our take out orders, staff angrily shouted at each other and treated customer rudely. I have never had such a horrific restaurant experience. $76 worth of wu-AWFUL! read more

Not sure why all the low reviews here because we ate there last night and it was awesome! Food was great! Chef was fantastic and entertaining with lots of energy. Granted we made reservations and went on a Tuesday night, BUT it was amazing! Definitely going back! read more

The food was delicious. Service was great and the environment was very welcoming. I'm very happy to restaurant is so close to our home

Brand new restaurant and it's very nice. The food was great...I had the cashew chicken for lunch. The service was great and I will definitely be going back. The only strange thing is that there is an 18% service charge if you dine in...but I figured that went towards the gratuity. read more

Excellent food. Menu is extensive and high standard. Definitely fine dining. It can be expensive but it's worth checking them out! read more

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Visited for the first time for my birthday. Sushi is top notch, service was great. We did not care of the shrimp appetizer $20 it dud not have a shrimp taste and was dry. Management was very kind and took it back and I really hope they find and replace tht brand. Fun atmosphere great staff! Yes we wld return again lots to choose from! Beautiful place!! read more

Our family of 11 visited Wu's to celebrate two birthdays. We truly enjoyed our hibachi experience from start to finish. The food, chef entertainment and service were all wonderful. Our three, young grandchildren truly enjoyed their experience, and the staff were wonderful with them. We will definitely be returning. Thanks Wu's House staff for a fantastic, memorable evening! read more

I went here for my sister's 16 birthday on a Hibachi meal. It was amazing. The service was fast because we got to see a cooking show. And the lighting and design was nice and comfy, and it was clean. 5 Stars read more

Ordered chicken Hitachi. It was ordinary Hitachi. Chicken just tastes like soy sauce. Soup and Noodles were too salty. Fried rice... the color of rice was too dark. Didn't make me wanna eat at all. As I expected, got very thirsty afterwards. Place was clean and server was fine.Don't think will come back soon again. read more

Food was very good and a fun atmosphere we had a great chef and all the food was prepared so well.

Delicious food. Attentive staff. Great experience. Entertaining. Great place to celebrate a special occasion.

A tremendous waste of resources to have such an extravagant buildout and serve such sub par food. I am so disappointed because I love Asian food and I was hoping this would fill a much needed gap in the local offerings. My daughters and I ate in the dining room, not the Hibachi room so I'm hoping the hibachi dishes are better. The Mongolian Beef was tough, bland and too heavy on the onions. It lacked spice and texture. I like mine with a crispiness and this dish lacked anything special. My daughters had the orange chicken, which was slightly better & seafood soup (don't bother). Service was OK, but bordered on being rude or indifferent at best. This probably is why Wu's adds an 18% service charge to the bill, otherwise the wait staff may not make much in tips. The environment is kind of interesting, however. You almost feel like you're in a lavish Disney World restaurant in Epcot upon entering. Everything is new and clean! But with the overhead it takes to operate this place I'll be surprised if they're still open next year at this time. read more

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The food was delicious. The service was fun and entertaining! The place is bigger than what I thought it would be. Definitely would go back! #hibachilover read more

I ordered Phai Noodles and they were horrible the noodles were stuck together in chucks the shrimp had a rubber texture. Over $80 bucks down the drain. I will never go again. Simply awful and the restaurant has the nerve to charge a 18% service fee. Naperville, il read more

We went for a birthday celebration and hibachi. Our chef, "Ricky Bobby," was amazingly hilarious and engaging. He got the whole table involved! The food was plentiful, and everyone walked out with leftovers. Our birthday celebration was made complete with singing, drums, and tambourines! Wow! We will definitely return! read more

Gorgeous building and decor. I've been here twice. New Year's Eve was packed, but the service was fast. We were seated right away and food came out fast. I've had the Mongolian beef twice and it's the best I've had with tender beef. The spicy tuna roll was also delicious and fresh. The cashew chicken and king pau chicken were also very tasty. Tender chicken, fresh veggies and flavorful sauces, not like other typical white and brown sauces from Chinese restaurants. Portions are large- I got 3 meals out of one dinner. I will definitely come back again. read more

Size of the roll make sense for what the charge. Just know eating is messy due to size. Atmosphere is awesome. Drinks, yum. No dessert just as an FYI. read more

Wu's House - Left to right. Spicy tuna roll (good), Snow White (pass), rainbow roll (fresh!), SK bomb roll (incredible). - Sushi Bars Near Me - Naperville, Illinois

It was an excellent experience all around for our party of 13. Dodi prepared our food and he was AMAZING! The Hibachi entertainment was great; lots of nice songs that matched the energy of our table. The background music and ambience was also awesome. Will be back soon! read more

it's great restaurant , i like shusi and hibachi, i was really happy when i come here, i enjoyed for everthing

My husband and I recently tried this restaurant while on a break from a stringent diet for health issues. Most of the visit was fine, the Pineapple Chicken was tasty but a bit too breaded (HUGE portion though) and the fried rice was alright but had a strange smoky taste that I didn't love. The service was good. My main issue, and why I really wanted to give it a 1 star rating but am trying to be fair, was while I was eating my dinner I heard the start of a disgusting sound, the hocking of a very large loogie, I glanced in that direction instinctively and saw one of their employees at the nearby bar nastily spitting into the trashcan in full view and hearing of many tables. Lost my appetite. read more

Sushi was presented very good and tasted very good Service was spot on our server was very attentive to every need we had This was a relatively new restaurant having been open for only one and a half months so things were clean and fresh and decorated very well The only big issue we saw was they charge every table and add on of 18% quite unusual for that type of fee and their overall charges for their items were very normal. That's the only concern that we would have other than that it is worth going and read more

Garbage food, terrible ambiance. They served raw, unflavored asparagus on rice. I wish this site were turned back into a field.

Too loud. Cold where we sat. Order not placed right. Had to wait forever to just get extra water. Chef can't even hear you if you don't want added salt. I love the beautiful decor. But no way would we go back. Not worth it. read more

I will give this place a few months to practice being a restaurant before I try again. Non-food related issues: 6:30 reservation. We were seated at 7:10. A server did not even approach our (super cramped) booth until 18 minutes after that. When we did receive our food the six entrees came out at different times. With the last one arriving almost 10 minutes after the first. The side room with the booths has no ambience and we felt forgotten in there. The food: the gyoza were really good. The shrimp in the crazy Thai noodles were so overcooked that I could not even eat them. The tuna in the tuna hibachi was beyond overdone as well. I'm willing to give this place another try but only after they get their service act together. Would book the hibachi room next time. That seemed much more lively than the other side. read more

The food,service, and ambiance were perfect. We really enjoyed our meal. Everything was tasty and the atmosphere was perfect.

Super nice place, I wish the food was as good. The food was about as good as average Chinese take out. We also had the Godzilla roll, what a sickening sweet sloppy mess that thing is...avoid. Not worth what we paid. The mandatory 18% gratuity (on a party of any size) is a bit much as well. I can't see us going back. read more

Entertaining but food was very salty. Most likely won't go back. It's like a show that we saw once but don't need to see again.

The Service and Ambiance of Wu's in Naperville is amazing. We had so much fun with the staff and the food melted in my mouth. i am sooooo excited this opened in naperville. the amount of food you get for the price is insane!! We always have left overs for the next day. read more

Everything was delicious. Lovely Plates. Good Service. We got the flaming rolls since recommended from neighboring table. It was incredibly tasty! Wow. Our party had sushi, hibachi luncheons and tempura plate. Everyone was satisfied with their choices. read more

Very good Sushi. Nice service very nice ambiance. Good for small as well as large groups.

Excellent service, the sushi was amazing. We have been looking for good sushi for a couple years since moving to Illinois and wish we found this place sooner. Very fresh, service was excellent, the restaurant is big, clean and a fun vibe. Will be back! read more

My wife and kids first time here, we met JONI our waiter and our hibachi chef DIDO, both did an excellent job, bravo to them! We'd felt welcome and enjoy every second of our visit! We are very pleased and grateful for the experience. Everyone else that I wish I knew their names are amazing, their energy they brought to the restaurant is something I won't forget! Thank you Wu's house for the trust and the great food that I can bring my babies too. Thank you JONI and DIDO, I can't thank you guys enough and it was a pleasure of meeting you both! We will be back. read more

We have been to this location 3 times. 5/7 of us in our family have food allergies. The staff at Wu's house cooks our food in the kitchen due to said allergies. However, the first time of visiting, it took 3 tries to get steak fried rice for my daughter made with gluten free soy sauce and no butter. The staff are not knowledgeable about food allergies. The manager came over to ensure our food would be made correctly when it was not. Nothing on our meal was comped. It took me going to the bar to ask for an alcoholic drink my mother in law ordered in order to get it because asking our waiter 3 times for it didn't work. It was my mother in law's birthday. On our second visit, it took two tries for several of our meals (shrimp fried rice) to be made correctly. Again, made in the kitchen. Again, nothing comped, no apologies. Wait staff aren't attentive. Had to ask several times for drinks and refills. The third time and last time we went was yesterday. We had a party of 8. We were unable to order fried rice from the kitchen for 4 of the 8 of us in the party because we were sitting at a hibachi table. Isn't that the point of going to such a place and ordering hibachi? To watch the show? They refused to serve us, they refused to allow substitutions for allergies (no noodles, more rice). They demanded that even though our meals would need to be made in the kitchen due to our allergies that we order high priced hibachi meals or leave the hibachi area. We spoke to a manager about all the above issues when being told we must leave the hibachi table. They didn't care. We were there for our friend's 84 birthday and wanted to watch the show, they didn't care. I would not recommend even trying this place after the treatment we received. Not to mention how loud it is. It was difficult to even communicate with those at our table and the staff due to the excessive noise created by the chefs. read more

Food is always delicious. Servers are friendly and always available if you need anything. Ambiance is nice with music playing while you eat dinner. read more

Literally stayed for less than five minutes. Crowded table, pricey, and not welcoming. No thanks