Excellent service... got me an appointment when I needed, service preformed quickly, really…read morefriendly staff! (I was in Willows visiting friends...)

FUCKING AMAZING! We are 4 hours from home have another 6 hours to get to our destination and our…read moretruck decided to put itself into 4 hi. They got us in and back on the road in record time! It was a funky odd situation but they were super nice, helpful and amazing! One of the best diesel mechanics for sure! Tearin is SUPER knowledgeable and a great customer service attitude. Bonus they have a cat and dog to keep you company. My dogs give it 4 paws up ( 5 bone review) and we give them 5 stars! Price was great too! I forgot to get her name but the service advisor was sweet, accommodating and made us feel taken care of also!

helped me and my mom fix the tires of our car we were coming from san jose going to Oregon.read more

Willows Tire and Auto Care saved us! Our tire blew out on Highway 5 late in the day. We were much…read moretoo far from home to drive the whole way on our spare donut tire. We would have to wait for AAA to come, have them install the spare, then try to get to a tire shop before closing time to get a regular tire installed. It was getting late and AAA was taking its time. It looked like we'd have to find a place to stay overnight to get a tire installed the next morning. We called around. Alex at Willows Tire and Auto Care offered to come out and install a new tire right there on the roadside. He came quickly, and worked long past his regular closing time. (We had him install two tires, since it's best to change them In pairs.) This saved us a lot of money and a day's delay in our trip. Thanks, Alex!

I'm newer to Willows area, and neighbors suggested I reach to Devin. So glad I did! He is one of…read morethe nicest and most professional mechanics I've ever encountered. As a woman especially, it's always a bit scary when dealing with men who often want to scam you. NOT the case with Devin. He made the whole process super easy. I was able to book an appointment day/time with no issues. He came out and diagnosed the issue with my jeep right away. Repaired it and gave me helpful follow up recommendations. Will only use him moving forward!

Devin Wammack came to the rescue! The alternator died on my trip back to San Francisco while…read morepassing through Willow, CA. I called every other mechanic in town and no one would help me. Before I spent $250 having my car towed to the next town I tried Devin again. He said he could get to me in two hours and did just that. Working in the parking lot of the O'Reilly's Parts store, he had to take my engine half apart to swap out the alternators. After he was done my 2013 Golf TDI is running better than ever. If you need a mechanic two thumbs up for Wammack Automotive. He's a master mechanic who can fix whatever you're driving.

Best rates and service! Friendly staff with good vibes! As a single mom in school with work and…read morekids I needed help to get back on the road safely and they did the job! I highly recommend Gill's Motorworks! They have gained a customer for life and I trust them with my car! Trustworthy Honest Friendly Fast reliable work to get a busy mom back on the road! And free inspections!!

What a great experience dealing with GillsMotorworks. My wife drove up to Chico from Southern…read moreCalifornia when her brake lights started flashing that she needed immediate service. I was out of town so I wasn't much help. I called Patrick at 5 o'clock on a Sunday. Patrick didn't answer the phone because they were closed, but he immediately called me back. I told him the situation that my wife needed to have her brakes done immediately. My wife had a prior appointment at 8 AM that she couldn't miss so Patrick worked around her schedule and met her at 7 AM. By 12 o'clock my wife's brakes were completely redone and she was back on the road. Can't thank Patrick enough..

I could rave about Chico Care forever! I have taken my Lexus there 2-3 times now and they have…read morereally saved my bacon. The free rides they provided me really were a HUGE help, and the office staff (I'm so sorry I can't remember names!) are super friendly and efficient. I was in a bind with an alternator that went out and, as with Lexus, the factory one was pretty pricey. Being honest, the lady on the phone told me they won't install anything other than OEM for something like an alternator when I told her I couldn't really afford it at that time and asked if they'd install a cheaper non-oem one. So she then did some more digging and was able to save a lot of money on an OEM she found but it wouldn't arrive until the next day and then they'd install it. I was so thankful. BUT THEN! She called a few hours later and said that the owner actually went out and found one locally and picked it up for me, it wasn't the cheaper price but they still honored the price AND my car was already done and ready to pick up! This saved me from having to arrange for a ride from and to work from Paradise the next day to pick up my car. Just outstanding customer service and great work. There's no pressure and they really really know what they're doing. I would take any car there they'd work on, not just Toyota/Lexus. My mother in law also has taken her Toyota there for over 15 years. I very highly recommend them.

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back

Had to have my Truck towed from out in the middle of no where. Waited 5 hours for AAA to tow it to…read moreDirks. It didn't arrive until after hours. Called when they opened and the adviser said they would get right on it. I walked from the motel up the street and they were working on it when I arrived. That was 8 ish i. The morning. I walked up to the Oroville fish hatchery and then to a coffee shop just up the street. Went back to the shop about 9:40 and they said it was almost done. They had me out of there by 10am. I was 3 hours from home and they got their mechanic to expedite it so I could get back on the road. Wow! Fantastic service! Thanks Dirk's!

Service , was the best thing!! Spoke intellectually to me ,…read morei made decision . With extraparts sent withme

I'm a newbie to RVs and took a recently purchased '94 Foretravel U240 to North Valley Diesel…read moreyesterday and could not be happier with the dedication that Jeremy put into helping me get the CARB Clean Truck clearance. There was a glitch in communications between my CARB account and the NVD upload, but Jeremy went well above anything I could have expected. Customer service matters! And that is exactly what I got for my dollars from Jeremy and NVD. There is no doubt that any other shop would have turned my wallet inside-out based on the CARB difficulties, but Jeremy was straight up honest and really wanted to see me through this. The problem was with CARB (pretty sure a fault with my account setup - my mistake), not NVD. I will say, CARB did properly, and quickly, communicate with NVD and they eventually worked it out, so kudos to BOTH of them. I very highly recommend North Valley Diesel in Yuba City. You get what you pay for along with a lot of honesty, proper communication and effort to get the job done. In my own business, I appreciate communication and professionalism, and that is what Jeremy provided, so thank you! Dan

Never going to use this place again. The younger tech, John is awesome (he replaced our fuel…read moresolenoids in the past). John should open his own shop. The older tech, Jeremy, is a straight up a-hole. He his attitude, disrespect is just down right unprofessional. He won't listen to customer complaints especially if you are a female. Myself and my wife were diesel mechanics in the military and he treated her like she is lower than whale crap on the bottom of the ocean. He treats people like they don't know anything. I can see him scamming ladies that use them because they 'don't know vehicles'. He just cost this business a ton of money. I was going to use them for front end work, APPS replacement and turbo replacement... Not anymore! If you like being treated like garbage, use this shop. If you want to keep your dignity and sanity...go to NorCal Diesel on N. Polora. Juan values his customers!!

Amazing service and quality work. Ernie and his team know what they are doing. I trust this shopread more

I dropped off my 1965 mustang after talking to Ernie the owner and was told they will look at it…read moreright away and let me know what the car needs. Three weeks later he called me to tell me they can't work on the car but he will give me an estimate what it needs and how much it will cost. When i came to pick up the car it was all dusty and the roof and trunk were covered in oil. He came out apologized and kinda wiped it then charged me $160 for an estimate that he did not have ready and told me that he will email it to me and I am still waiting on that email since 12/5/2023. Very disappointing