The Pet Palace is the go-to place for all my dog's needs. From boarding, to grooming, to playtime…read morewith their 4 legged friends to food and treats. The staff is friendly and really care about my pets. I don't worry about my dogs when they are at The Pet Palace. The Yourgi app is user friendly and I'm able to save money with the rewards program. Who doesn't love saving money? The first time I learned about The Pet Palace, I popped in one after afternoon unexpected. I was given a brief tour of the facility and found it to be very clean and organized.

Recently moved to the area and boarded my dog at Pet Palace. He came back happy and relaxed! We…read moreboard him often enough to know when he enjoys a place, and he clearly loved it here. We also had him groomed before pickup, and they did a great job. We added a few extra services like 1:1 time and doggy daycare, so he returned home a bit spoiled, in the best way. Highly recommend!

Between my son and I we have 4 dogs{2 Pomeranians, 1 Schnauzer and a Staffy). Joanna from grooming…read morehas been grooming our pets since birth. We have followed her since 2007 to every location she has been. My Pomeranians don't get groomed by anyone except Joanna. Early this year my 12 yr old Sophie passed away and Joanna groomed her and now still grooms my 14 yr old spencer and my son's dogs Lola & Sebastian. Joanna is very professional but considerate with our dogs. We hear horror stories with groomers but we know we can always trust Joanna. If we get future dogs we will always take them to her to get groomed. Her and only her.

I had to wait a day before writing this review, because I wanted to write it with a clear head. I…read morewas too disappointed and upset yesterday when I picked up my two airedales from the grooming. First off, they didn't have my appointment shceduled when I arrived with the two of them at 7:30am. But they went ahead and took them. I had made the appointment the week before, after calling around looking for a place that had experience grooming airedales. They were the first to tell me they were. In fact, shared with me that they had a couple of airedale clients they groom. Just in case, before turning my airedales over to the groomer, I told her specifically. that I liked a long beard and mustache, and not to cut them. I even went as far as to give her photos of how I wanted the "head", showing different angles. I even told them what size blade to use. All I can say is, the ears are right on both dogs. I have no idea how many months...maybe a year, for my female to grow her beard back. Or how long her hair will grow back on her face so she doesn't look like a poodle or whatever that's supposed to be. The Groucho Marx eyebrows and the mustaches....I'll have to do or find another groomer just to fix them. And poor Roadie, he has been limping on his right front leg since we got him home. I was hoping it'd be better today, but it's not. Will have to take him into his vet. if there's no improvement. Don't know what happened, but he didn't have a limp when he went there yesterday morning. And they sure didn't say anything on how he may have hurt himself or gotten hurt. One thing I will not be doing, is taking them to the Big Dog Show at Reliant Stadium , in Houston, for "Meet the Breed". In the past, I've always taken our airedales for that. It's like a "show and tell" , where people can see and touch different AKC breeds and get information about them. They do not represent what an airedale should look like. Not even as a "pet". I didn't expect a show cut, but I did expect an airedale cut from someone who claimed they were experienced and knowledgeable to do that. I have serious doubts...serious doubts that was truthful. The price....shocking...$335.60 ($25.60 was sales tax) I was told $95 each for the grooming because of their weight. Then the upcoding for the nails ($15), conditioner ($5), dematting ($10) (was told they found a mat under Roxie's front leg, I told them to just cut or shave it off..it wouldn't show anyway), they said nothing about finding any mats on Roadie, but I was charged for them.). Then an extra $30 charge for "scissor service". I wasn't told this would be an extra charge above the "grooming service". And what was the "add on pattern set service" ($10) for Roadie? That was a whole other charge...and not one for Roxie. But I guess she was so messed up, they couldn't claim that. Roxie did have a cute bandana that was so tight on her neck, we had to cut it off. Roadie didn't have one, Maybe all they are used to doing are small dogs? You would have thought they would have put some cologne on them at least, but no. Just as well, they probably charged for that. I was shocked at the price. And of course, we had to pay before they brought the dog's out. And they don't give you a receipt of the charges, either. When I got home, I had a mystery message to click some weird link on my phone from an unknown number. Nothing that said it was from Red Bluff Pet Resort. Just a link to "view Roxie and Roadie's report card" and to "click this link to get pre approved for credit". After getting on my computer, I was finally able to figure out it came from them, and the desk person had signed me up for it. First off, there was no report card. There was a place for putting my credit card information in for them to make things easier for next time (as if). And I finally found my receipt and the breakdown of charges. It was a very expensive lesson. Needless to say, I'll be looking for a groomer that really does know how to groom an airedale in the Deer Park, Texas area. Photo of Roxie and Roadie. Then a photo of how they should look. One doesn't look like the other. An experienced groomer would know exactly how to do this. They were both in a "pattern". They just needed to be cut down shorter for the summer

Rescue Mom knows her stuff when it comes to handling dogs. She is quick to respond to any request…read more Would recommend!

From the owner: In-Home Pet Sitting and Dog Walking in Friendswood, Webster, Clear Lake and Surrounding Areas read more

Love, love, love. Fast reasonable priced and my pup doesn't mind going there. The only snag is…read moreyou have to leave a message sometimes to make an appointment. They are prob working not answering phones but I missed the call back so didt realize the they were able to see my dog.

Love this place. They were great with my dog. I've had horrible experiences with petsmart. I'm so…read moreglad I found this place!

Outstanding groomers , professional and informative, supportive and caring…read more Absolutely one of the best !

Clean, decent stock and well organized for a pet store. It was a bit cramped though walking through…read morethe aisles. Our cashier was nice, professional. Got right to business when he saw his coworker was struggling with long line.

Very affordable my dog had a great time. They provide food and blankets for the dogs. Even…read moreaccommodated my dogs allergies.

We decided to give this place a try after checking their website and all the wonderful extras that…read morethey do with your pet while they are boarded. We left our yellow lab, cayman, there for 7 days while we were on a cruise. We even had him bathed right before pickup. He came back home nice and clean, behaving better than before his stay, and now he's better around other dogs and people. I feel he has a great time there and learned some good behavior. Will definitely have him stay there again. The staff was great upon drop off and pickup.

My older German Shepherd (6 years) needed some training. Always been an awesome dog but I was…read moredeveloping some bad habits with him. Jen fixed that ASAP. Also Jen pointed out that my other dogs allergies were most likely from a chicken allergy. I changed food based on her recommendations and no more itchy dog! Best pet place on earth!

Helpful amazing staff. Huge store, which is very organized. Found items there that I was only able…read moreto get online. Nice to shop local.

Always takes great care of my dogs. Highly recommended. Call to make an appointment All goodread more

The ladies here have been grooming my dogs for the past few years and they do an outstanding job!…read moreI'm so thankful we found them!

The people here are always respectful , helpful and amazing . Talkative and sweet . I was only able…read moreto get one name , crystal . She was AMAZING ! Helped me out a lot, talked to me about animals and recommended the jelly pots for my lizards . Which they love now !

This place is pet heaven the birds, dogs, fish, bunnies, and all of the other animals are very well…read moretaken care of the employWes will make your day best place I've seen in a while.

I took my lab mix here for the first time yesterday knowing something was seriously wrong and…read moretrying to pretend it wasn't. Long story short we ended up having to put our sweet boy down. The entire staff was so very kind including Dr. Penn. I will forever be grateful to them for being so patient with me as I was understandably distraught. His passing was very peaceful. I highly recommend!!

It's called accountability for services rendered…read more So a few days ago I called the groomer at Spencer Animal Hospital and the phone goes to the vets office. I spoke with Patty and she set me up an appointment for Friday (8-15-2025) at 9am. Yesterday (8-14-2025) I got a text with drop off instructions. See below.....so up and out the door early to get them to groomers this morning I showed up at 9:10 walked in and Mendy was in complete shock that I was dropping them off. I said well Patty set my appointment for 9 she pulled up the schedule on the iPad and said no your appointment is at 12. I said no it was for 9 trust me 12 would have made me happy not to have to rush. Mendy stated leave them I will fit them in. My dogs sat there from 9:10 to 2:30 and was rushed to get the female finished because husband went to pick them up. When asked about the issue the vet fired back well your wife could have taken them and returned at 12. Really!?!?! First off why did this happen? Are appointments suggestive now days? My appointment was at 9 they should have been groomed at 9. Second was that your best response as a business owner? Absolutely not! And third where's the accountability for your mistake? The comment "I will fit them in was a complete lie." They were the last two for the day and when Ray asked Mendy about her comment to fit them in she didn't have anything to say but a mumble. I'm sorry my rant is over, but let me be clear you don't play with my babies. So as an animal lover rethink your visit to Spencer Animal Hospital they lack accountability and I'm positive my dogs stayed in the cage the entire time without water and was told they had a potty break. Do better to be better! Please share my review.