My dog had an abrasion on her leg that she kept licking. She is a highly active border collie who…read moreloves to play ball and one of the balls hit her leg. I thought she may have an infection. The vet took loving care of her with an x-ray to make sure she had not done damage to the bone, antibiotics, and anti-inflammatory. Happy with service and cost.

I recently had a pet emergency over the weekend and this was one of the closest clinics to my home…read more Swamy was not terribly Long at all and they were able to access my dog and fix the problem. I was very happy with the vet we saw and how they addressed our needs.

Compassionate caring and competent vets and staff with hearts made of gold!…read more They having treated all of our pets with love and respect for many years! Best place in the Pullman /Moscow area for both pets and loved ones

This vet clinic isn't even worth a 1 star!!!! They wrote the notes in our dog's file that she had…read morecancer throughout her body, but did not tell us. We ended up taking her to another vet and they immediately disclosed her condition to us, full transparency. Alpine just wanted us to keep coming back to spend more money on more tests without even telling us that she was sick! Do NOT recommend this clinic at all, you should be ashamed!

We had a single interaction with Southway. We travel 100% of the time, and our beloved Rielly, a…read moreJack Russell Terrorist, suddenly got sick and we had Southway Animal Clinic help us through this difficult time. When our mail caught up to us, there was a sympathy card with paw prints waiting for us. What a wonderful vet clinic!

first time I haven't been satisfied with the care given. I have been using Southway Animal Clinic…read morefor at least 14 years and have always been happy and satisfied with the care given to my fur babies. This last time, my kitty came home and has not been the same. I do not know what happened to her other than nails clipped, and flea and tic meds. she had a 4 day stay. She has not ate, or drank or pottied from the time I brought her home. I don't know why she is so very sad and only wanting to hide and cry. she has boarded before and had vaccinations during her stay. Not sure what happened, but I am not satisfied.

Completed their puppy package and have used them for boarding. Best puppy vaccine rates in town!…read moreAnd boarding went great too!

Staff was extremely helpful and did awesome fitting my pups in for an appointment at a short…read morenotice. The clinic is super clean and that in itself was impressive. Highly recommend!

Have used them as my vet since moving here 11 years ago. Just because They were closest to the…read morehouse I bought. I Have had several different Dr.s when my old cat's came time to go. She had no control of her hind quarters and was yeoweling I was told they had an opening in 2 days. I Took her elsewhere to relieve her suffering. Now my 14 yearly old feline baby got herself full of poop took her in. For clean up and shave. They said she did great and charged and sent home meds she would never use. Also sent print out that her kidneys and thyroid needed special vet treatment. They didnt treat her fir that there. When she still wasn't coming back. I called brought her in they gave fluids sent me home with another 65.00 medication. They knew as vets at her age and weight and health was not going to help. I will NEVER use them again. Taking my dog (only fur baby I have left) to another vet... orchards should be ashamed. They show to be supportive of animals in need. But actually gouge the regular fur baby customer on meds they can use. And when you REALLY need them they can't get you in for a patient they had for 10 years.

First time in and all went extremely well. Loved the Dr's gentle, kind demeanor, and my whacky,…read morenervous dog responded very well. The vet was a great listener too. It looks like a very busy place, but the in and out patient flow looked timely. I'm very pleased I scheduled with this clinic.

Took my long haired cat in for a lions cut shave. He gets matted pretty badly since he keeps…read morelicking himself (probably an anxiety thing or extra comforting) and can't stop it. A few days ago it was his first time coming here. He gets extremely nervous about going to the vet but I can tell they took very good care of him! The shave was done extremely well and the price for everything done for him was very fair. I highly recommend this place! I included some photos, before and after the shave. They even recommended some products but did not push me to buy like some places do. Will be back for any other future services!!

Animal Clinic has been our go to for all our pets' needs for years. The staff have always been…read morefriendly and helpful. The care they provide is compassionate and thorough, we trust them with our 'children' completely.

I took my Pom-chi, who I considered a daughter, for her yearly check up. They said that there was…read morean extended wait time. We go home and they called and said that the vet wanted to talk about Sadie. She had a lump on her jaw. We got everything taken care of. I told her that I wanted to be there since I watched her be born. The vet said no at first because of the chemicals they were using. I told her that I watched her be born. The excuse changed to she didn't want her staff to deal with me holding her during her last moment. That one denial was the hardest thing I've been through. I wish I could bill them for the year and half of counseling I had to go through. We had her cremated and returned to us. I get there to pick up her remains. I tell them that I was there to pick up her ashes and all they did was set the bag with her ashes and memorial box on the counter and went back to talking with one of the techs. I had been taking her there for almost 12 years and had nothing had no problems with her office. The experience we had with Sadie was beyond traumatic. I no longer refer her. I know that for a fact I'm never going to take another pet to her clinic.

I had to have my baby put down, the original chick who helped me there was horrible!!! I think she…read morewas a vet helper not a receptionist. Impatient and just plain rude!!! I hope someday she is treated the same way when she is going through something as heart breaking as this!!! And I hope someone posts it so I can see it!!!!! ZERO compassion!!!!

The pet groomer Amber is the best. She's so dedicated to making sure the Animals that she grooms…read morefeels safe and comfortable. She's did An amazing job grooming my little guy. 10/10 will have her groom my dog again.

Today I had another great experience at the local Moscow, Idaho Petco! I made a pickup order online…read moreand when it was ready I went into the building. The person at the registers was Kathy, who I believe is the General Manager at this location. All I said was, "Hi, I think I have an online order," and she responded with, "You think or you know." Okay... I'm pretty sure we're all adults here so let's act like one. I gave her my name and she started asking me about what specific brand I got. This was my first time getting that brand of cat food, so I wasn't 100% confident in my answer. I don't understand the unprompted hostility. I also do not understand how the 'General Manager' of a pet supply store does not know the difference between a male betta fish and a female betta fish (sadly, Ive witnessed first hand that she doesn't know). I've had more than one person tell me that she is notoriously rude and incompetent in her high-up store position as GM. I genuinely hope that the next person who has the lovely honor of being served by her doesn't get treated how I did over nothing. I should be able to walk in, give you my legal name and ID, and be handed my order. I am disappointed.

Very Poor. I cannot speak to the quality of their actual veterinary care, but their service was…read morenegligent in my opinion. Here is the scenario I encountered: I have a pet emergency, a serious one involving wounds. I see they are the closest open, I call explain my situation identify the pet type etc. Their receptionist says we should head over. I drive over ONE HUNDRED MILES to get there only to have this receptionist tell me they don't treat this type of pet and have no other explanation for me. This is unacceptable, fortunately there was another hospital still further away that was open. We are there now.

So thankful for an emergency vet clinic in our area. Had to bring our darling cat in for what we…read morethought was a UTI. They worked with our financials to make it a more conservative situation we could handle. Later on, on the same day (technically, night), we observed our cat acting worse than before. We called and they waived the initial "walk through the door" fee as they just saw her hours ago and it was deemed a a recheck. We had radiographs completed and ultimately, we had to make the humane decision to put our cat down bc of issues other than a UTI that we hadn't known about, but physically saw through the radiograph. The staff was so thorough in explaining the photos and relating the info to my mother over the phone. Additionally, they were so caring and empathetic, and they gave my cat and me time together before she passed. Although it seems like we paid a lot for the care of our cat in 12 hours time, to end up putting her down, it was very reasonable with everything they could do for her with the information they had on her. Very knowledgeable and understanding. Love the spacious facility as well. Thank you, Viking.

Let me just say that everyone was extremely helpful and knowledgeable which was great what wasn't…read moreso great about my experience was how poorly the man working was being treated by the women working with him. They were extremely rude, degrading, and condescending. I left there feeling sorry for him and hoping that he quits his job someday soon when someone is apologizing for their speech impediment because of the way they are being treated something is wrong. I hope that management follows up with this and speaks with the disrespectful women.

Do not take your pet here to be groomed. They are really terrible at grooming, they are mean to the…read moredogs and they are rude to their customers. The store is also extremely high priced. I try to discuss my issues with the grooming with their grooming manager, and she was a rude witch, who would not listen to me. I'll never go back there again.