I recently had a pet emergency over the weekend and this was one of the closest clinics to my home…read more Swamy was not terribly Long at all and they were able to access my dog and fix the problem. I was very happy with the vet we saw and how they addressed our needs.

I tried to call the number indicated here to make an appt for a neuter... it said you have…read moreemergency said press another number to talk to the vets off -- did so -- Got a young guy that started asking personal questions about me instead of answering my questions about a neuter. Bad News from the get go! I hung up!

Compassionate caring and competent vets and staff with hearts made of gold!…read more They having treated all of our pets with love and respect for many years! Best place in the Pullman /Moscow area for both pets and loved ones

This vet clinic isn't even worth a 1 star!!!! They wrote the notes in our dog's file that she had…read morecancer throughout her body, but did not tell us. We ended up taking her to another vet and they immediately disclosed her condition to us, full transparency. Alpine just wanted us to keep coming back to spend more money on more tests without even telling us that she was sick! Do NOT recommend this clinic at all, you should be ashamed!

We had a single interaction with Southway. We travel 100% of the time, and our beloved Rielly, a…read moreJack Russell Terrorist, suddenly got sick and we had Southway Animal Clinic help us through this difficult time. When our mail caught up to us, there was a sympathy card with paw prints waiting for us. What a wonderful vet clinic!

first time I haven't been satisfied with the care given. I have been using Southway Animal Clinic…read morefor at least 14 years and have always been happy and satisfied with the care given to my fur babies. This last time, my kitty came home and has not been the same. I do not know what happened to her other than nails clipped, and flea and tic meds. she had a 4 day stay. She has not ate, or drank or pottied from the time I brought her home. I don't know why she is so very sad and only wanting to hide and cry. she has boarded before and had vaccinations during her stay. Not sure what happened, but I am not satisfied.

Such nice people. Y'all deserve 5 stars…read more Brought my dog here for treatment and compared to California the price was unbeatable. Thank you from the girl at the front desk to the vet and the girls in the back for taking care of my girl. You have my business for ever! Highly recommend!

Completed their puppy package and have used them for boarding. Best puppy vaccine rates in town!…read moreAnd boarding went great too!

Have used them as my vet since moving here 11 years ago. Just because They were closest to the…read morehouse I bought. I Have had several different Dr.s when my old cat's came time to go. She had no control of her hind quarters and was yeoweling I was told they had an opening in 2 days. I Took her elsewhere to relieve her suffering. Now my 14 yearly old feline baby got herself full of poop took her in. For clean up and shave. They said she did great and charged and sent home meds she would never use. Also sent print out that her kidneys and thyroid needed special vet treatment. They didnt treat her fir that there. When she still wasn't coming back. I called brought her in they gave fluids sent me home with another 65.00 medication. They knew as vets at her age and weight and health was not going to help. I will NEVER use them again. Taking my dog (only fur baby I have left) to another vet... orchards should be ashamed. They show to be supportive of animals in need. But actually gouge the regular fur baby customer on meds they can use. And when you REALLY need them they can't get you in for a patient they had for 10 years.

First time in and all went extremely well. Loved the Dr's gentle, kind demeanor, and my whacky,…read morenervous dog responded very well. The vet was a great listener too. It looks like a very busy place, but the in and out patient flow looked timely. I'm very pleased I scheduled with this clinic.

I can't recommend this clinic highly enough. As far as I'm concerned, they're worth 11 stars out of…read more5. My cats used to hate going to the vet; now they're pretty chill when annual checkups are due. The examination rooms are quiet, clean, and spacious, which has greatly reduced our pets' previous anxieties about vet clinics. They've always been able to see me the same day I call, sometimes within as little as ten minutes! Their hours are also very convenient for owners who work full-time. Their costs are fair, and they've yet to exceed a quote for treatment. I've never been rushed or ushered out the door here; they make it very clear that your pet's health, and your clear understanding of it, is incredibly important to them.

Took my long haired cat in for a lions cut shave. He gets matted pretty badly since he keeps…read morelicking himself (probably an anxiety thing or extra comforting) and can't stop it. A few days ago it was his first time coming here. He gets extremely nervous about going to the vet but I can tell they took very good care of him! The shave was done extremely well and the price for everything done for him was very fair. I highly recommend this place! I included some photos, before and after the shave. They even recommended some products but did not push me to buy like some places do. Will be back for any other future services!!

We've been bringing our animals here for years. While the staff can sometimes seem a bit grumpy,…read moreit's clear they're simply overwhelmed and understaffed. Despite that, the care our pets have received has always been excellent. I'd much rather deal with a slightly overworked front desk team than a flashy, overpriced vet. This clinic is straightforward--no sugarcoating, just honest and effective care. I don't understand many of the negative reviews because it's obvious they're doing their best with limited resources. A little patience and respect go a long way.

I called twice, I was put on hold every time I called. The longest was 25 minutes. There nice…read morepeople, there way understaffed. I'm not going back.

The pet groomer Amber is the best. She's so dedicated to making sure the Animals that she grooms…read morefeels safe and comfortable. She's did An amazing job grooming my little guy. 10/10 will have her groom my dog again.

Today I had another great experience at the local Moscow, Idaho Petco! I made a pickup order online…read moreand when it was ready I went into the building. The person at the registers was Kathy, who I believe is the General Manager at this location. All I said was, "Hi, I think I have an online order," and she responded with, "You think or you know." Okay... I'm pretty sure we're all adults here so let's act like one. I gave her my name and she started asking me about what specific brand I got. This was my first time getting that brand of cat food, so I wasn't 100% confident in my answer. I don't understand the unprompted hostility. I also do not understand how the 'General Manager' of a pet supply store does not know the difference between a male betta fish and a female betta fish (sadly, Ive witnessed first hand that she doesn't know). I've had more than one person tell me that she is notoriously rude and incompetent in her high-up store position as GM. I genuinely hope that the next person who has the lovely honor of being served by her doesn't get treated how I did over nothing. I should be able to walk in, give you my legal name and ID, and be handed my order. I am disappointed.

Very Poor. I cannot speak to the quality of their actual veterinary care, but their service was…read morenegligent in my opinion. Here is the scenario I encountered: I have a pet emergency, a serious one involving wounds. I see they are the closest open, I call explain my situation identify the pet type etc. Their receptionist says we should head over. I drive over ONE HUNDRED MILES to get there only to have this receptionist tell me they don't treat this type of pet and have no other explanation for me. This is unacceptable, fortunately there was another hospital still further away that was open. We are there now.

So thankful for an emergency vet clinic in our area. Had to bring our darling cat in for what we…read morethought was a UTI. They worked with our financials to make it a more conservative situation we could handle. Later on, on the same day (technically, night), we observed our cat acting worse than before. We called and they waived the initial "walk through the door" fee as they just saw her hours ago and it was deemed a a recheck. We had radiographs completed and ultimately, we had to make the humane decision to put our cat down bc of issues other than a UTI that we hadn't known about, but physically saw through the radiograph. The staff was so thorough in explaining the photos and relating the info to my mother over the phone. Additionally, they were so caring and empathetic, and they gave my cat and me time together before she passed. Although it seems like we paid a lot for the care of our cat in 12 hours time, to end up putting her down, it was very reasonable with everything they could do for her with the information they had on her. Very knowledgeable and understanding. Love the spacious facility as well. Thank you, Viking.

Monday - Friday between 2-6 walk in for the happy hour prices which is nice some staff not so…read morefriendly I have encountered last few times I also find them a bit on the expensive side for just a dog wash no fancy grooming since my dog is short haired. So I will continue to do just the basic nail trim Hopefully the staff gets better in the warm smiles and happy to see you here face!

Let me just say that everyone was extremely helpful and knowledgeable which was great what wasn't…read moreso great about my experience was how poorly the man working was being treated by the women working with him. They were extremely rude, degrading, and condescending. I left there feeling sorry for him and hoping that he quits his job someday soon when someone is apologizing for their speech impediment because of the way they are being treated something is wrong. I hope that management follows up with this and speaks with the disrespectful women.