Took my long haired cat in for a lions cut shave. He gets matted pretty badly since he keeps…read morelicking himself (probably an anxiety thing or extra comforting) and can't stop it. A few days ago it was his first time coming here. He gets extremely nervous about going to the vet but I can tell they took very good care of him! The shave was done extremely well and the price for everything done for him was very fair. I highly recommend this place! I included some photos, before and after the shave. They even recommended some products but did not push me to buy like some places do. Will be back for any other future services!!

I took my kitten in after a poor experience at a different vet in the area and he was treated…read morewonderfully. His eye was protruding from his head and causing him pain. I called this vet at 7:30pm and was told to bring him in right away and they would see what they could do. We unfortunately had to stay 30 minutes past close but they were so kind and didn't fault us one bit. His eye needed to be removed ASAP and they were able to squeeze us in the very next day to remove the poor guys eye. The vet was amazing and explained all the risks for a kitten so young and small and answered all our questions thoroughly. This wonderful communication continued through his surgery and after when he had to stay overnight. Kitten did amazingly and they got all of the procedures done under anesthesia that we had hoped for. When I picked him up the next day they sent home an adorable letter with him. We will be returning here with the rest of our pets for establishing care, vaccinations, and any emergencies! Thank you!

We have been taking our dogs to PAWS for 3 years now. Dr. Miller and the staff at PAWS are the…read morebest. The dront desk is very friendly. The technicians are friendly and knowledgeable. Our dogs are very fearful of vet visits and the staff at PAWS are very understanding and try to make them as comfortable as possible. I would highly recommend PAWS.

After 12 years and $$$ with PAWS as our family vet, when our dog was in distress I was told they…read morewere too busy to see us!! He passed away 3 hours later. Paws vets could not have saved him, but at least we would not have been among strangers. Nothing good to say about this vet!

I took my Bombay in to be neutered about 7 years ago. I see…read morethis place hasn't changed one bit. He was terrified and instead of trying to calm him down they literally wrestled him into a cage with a fishing net!! He flew all over the cage and kept looking at me as if to say "why are they doing this to me? Long story short, my beautiful black cat has been forever traumatized leaving me no choice but to have a traveling vet come to my home. (Thank you Dr. Merry). He had 3 claws ripped off and has a permanent bald spot on his neck from God only knows. I was disgusted and now I'm very surprised that Dr. Faulkner is still in business and still licensed. DO NOT TRAUMATIZE YOUR PET! Go anywhere but here! Linda Westby

I took my new cat in Tuesday after calling seriously every vet in the area to see if I could get…read morehim in for his shots and to get neutered. After I called this place on a Tuesday, they said to bring him in that day and they set us up to get him fixed on the following Friday. The staff (especially the two ladies who wear glasses) are my FAVORITE. They are so sweet, and joke around but are really knowledgeable about what they're doing. They gave us a full rundown of everything that was going to happen with him getting fixed, and they were so gentle with him while giving him his vaccines. He didn't flinch or cry at all and loved the ladies giving him his shots. It was $125 to get my kitty fixed and that literally included his vaccines. I asked why it was so cheap and they explained it was because they didn't have X-ray equipment and some other things that allowed them to be cheaper. I read some of the reviews before I went in and was a little sketched out but I had an amazing experience. It was only $15 to get him wormed, and the environment felt really welcoming and friendly.

I found Dr. Nancy when our beloved dog needed some extra care due to old age. She was professional,…read morethorough and not rushed. She communicated very well, and gave us good and honest advice. When it became obvious that our little best friend was ready to pass on, she came to our house and provided this service in a very compassionate and peaceful manner. I wish we had found her sooner, and would definitely recommend her without hesitation!

River the Dog and Sparta the Cat both saw Dr. Nancy Yorinks (Vet on the Go) todin the comfort of…read moretheir own home, outside of Moscow. For Sparta, a barn kitty, this was especially essential, as she has never traveled and would not be much fun to transport. The whole experience was easy and delightful! Nancy's love for and skill with animals (and people) is a joy to experience!

Traveling through the area called for an emergency appointment in the a.m. was there by 8:30. Had…read moreDr Stout as my vet and Dani as her vet technician. They were absolutely fabulous kind patient and wonderful very attentive. I cannot say enough good about them. Thank you for helping our puppies today Lisa and Tony Blankenship

Customer relations. Communication within staff has problems. There is a lack of empathy for…read moreclients.

Would be five stars if it wasn't for the demeaning attitude of the lady working the desk today who…read morewanted to talk down to my wife and act like we don't know how to take care of a kitten. We adopted a kitten yesterday from here in hopes to give our other kitten, which we adopted last week at a different shelter, a buddy to play and bond with. However, the latter kitten didn't take well to the new adopted kitten and was continuously hissing and growling at it. Also, the new kitten wasn't eating or drinking water, even when we would sit by it's eating area with it. We just knew it wouldn't work out and knew the kitten would still be adopted if we returned it because the ladies working yesterday said one of their siblings was adopted right away. They also said we had a week to see if it worked, and if it didn't then we could return it. Nothing was mentioned to us about having to keep the kitten for 24 hours. We also figured the sooner we got it back to its sibling the better it would feel and the higher chance they could get adopted together, because they do make a nice pair. Instead of saying she understood the situation, the lady working had the nerve to ask if the kitten lives in a safe and loving environment. For your info, all of our animals have their own beds and they all sleep with us in our bed if they want to. We have also rescued all of our animals in the past from either a shelter or an impoverished community. On top of her rude communication, when my wife took the kitten back, this lady took our cat carrier in their back area and didn't return it to my wife. My wife had to ask for it back, and when she brought the carrier back out, this worker makes an ignorant statement saying "Is the cushion in it yours too". Talk about no professional customer service. All the other workers there have been very kind and friendly, and the animals look like they are well taken care of. But pray to god you don't have to deal with the rude lady who was working there today. She will try to degrade you and make you feel like crap for even trying to adopt an animal. If I was the manager here I would make this lady take more customer service trainings and learn how to talk to people with respect. But I doubt this will happen since it's a government entity of The City of Moscow and we all know certain government employees have great customer service skills with the people that fund their paychecks and buildings via taxes. I think we will make a public records request to see who was working here today and see what kind of trainings this lady has taken for interacting with people.

I adopted my kitten here back in September. I love her to death, but when she first got home she…read morehad one of the worst outbreaks of URI I've seen. I've volunteered for four years in a large shelter that has seen many many URI cats come through. My baby could hardly breathe at times and constantly had a ridiculous amount of goop running from her eyes. She had to be put on antibiotics. She still shows symptoms. URI is very common in shelter kittens, I'll give you that. But last month, after MONTHS of my baby having very runny poop, I took her in for a fecal exam. I only didn't do this before because my vet said to wait it out, as kittens often have sensitive tummies. So after a few diet changes and still no positive turnout, we did a fecal exam. Turns out she had coccidia the whole time! Boy do I feel really awful about her having parasites in her this whole time... But it made me wonder, how many other cats from this shelter have parasites? My advice? Pay attention to your sick cats! Quarantine them so these illnesses do not spread. I know it's almost impossible to keep shelter kittens from contracting URI, but the adult cats that come in deserve better. Don't let your cats run free on the floor?? There's an awful amount of foot traffic. You're opening up ALL of your animals to illnesses and parasites from the outside. All the cats on the floor are exposed to everything us people bring in, and the cats on the floor expose it to the cats in the cages. I've been in your shelter a couple times since, and I've seen some very ill adult cats with URI symptoms. At least give these cats lysine supplements! Yes, I literally mean there's cats on the concrete floor roaming free throughout the facility. Don't boast about being open since 1978; that doesn't necessarily mean you're a great facility. It means you're the only facility around and therefore the only option for the public. That's why you're still in business. My kitten also had fleas when we first brought her home. The cleanliness level of your facility is deplorable. All that dirt, fleas, parasites, that people bring in on their shoes? All the cats on the floor are exposed. Don't house cats on the dirty floor of your facility. Cleaning once a day doesn't stop people from walking through the door throughout the entire day and exposing your cats to illnesses. Take better care of your animals, for their sake. They deserve so much better in their time between homes. Look at other humane societies for quarantine and cleanliness ideas. It IS possible to quarantine URI cats.

first time I haven't been satisfied with the care given. I have been using Southway Animal Clinic…read morefor at least 14 years and have always been happy and satisfied with the care given to my fur babies. This last time, my kitty came home and has not been the same. I do not know what happened to her other than nails clipped, and flea and tic meds. she had a 4 day stay. She has not ate, or drank or pottied from the time I brought her home. I don't know why she is so very sad and only wanting to hide and cry. she has boarded before and had vaccinations during her stay. Not sure what happened, but I am not satisfied.

So disappointed in this clinic. They told me one thing when booking the appointment (I went into…read morevery specific detail as to what I needed). Then confirmed and they still mislead me. After driving an hour and a half I was told they couldn't accommodate my request. Such unprofessional behavior. The misleading information is still on their website. I could never trust a business let a lone a vet with my animal after this. I do not recommend them at all.

Over the last six months or so, the employees at PAPT have absolutely stepped up the quality of…read moreanimal care 10x over. The habitats for the reptiles in store are now naturalistic and beautifully cluttered, where as most of them were in pretty empty enclosures on reptile carpet months ago. They have a BRILLIANT selection of reptile/small animal enclosures in sizes that are harder to find in person. I can tell that the employees are working very hard to take care of the animals in store. That makes me really happy to see and makes me even happier to support this business. always getting new neat things in, absolutely wonderful inclusive feature of the community :)

I was snarled at by more than one empoyee so I quit. Haven't been in there in many years. I go to…read morePetco where I am always treated well.

We've been working with Darcey, Rick and Kim since July and have had an absolutely wonderful…read moreexperience with them! They are extremely knowledgeable and honest in their approach. We adore the two pups that we now have in our family and words cannot express the depth of appreciation we have for their kindness, generosity, and drive to help us succeed. They know their stuff. We have learned so much and appreciate their honest approach in "training us" to uphold the training our pups are receiving because training an animal is not like sending it off to school and hoping for the best, it's a team approach with the whole family involved. I have no doubts we'll have the best dogs (we already get so many compliments, and I'm convinced an entire store has now fallen in love with our pups from their daily walks).

I had an amazing experience with Darcy before I purchased my puppy Asani from her. She has…read morecontinued to have amazing communication even after my baby came home. I couldn't have asked for a better more caring breeder. I was super impressed with the care of her adult dogs and puppies as well. Thank you Darcy for what you do