Compassionate caring and competent vets and staff with hearts made of gold!…read more They having treated all of our pets with love and respect for many years! Best place in the Pullman /Moscow area for both pets and loved ones

This vet clinic isn't even worth a 1 star!!!! They wrote the notes in our dog's file that she had…read morecancer throughout her body, but did not tell us. We ended up taking her to another vet and they immediately disclosed her condition to us, full transparency. Alpine just wanted us to keep coming back to spend more money on more tests without even telling us that she was sick! Do NOT recommend this clinic at all, you should be ashamed!

I recently inquired about surrendering my cat which I have never had to do before mind you, I was…read moretearful and emotional and instead of comfort and understanding I was met with extreme judgment, condescending tone, and attitude that was highly unprofessional. I am picking up on workplace drama and a hierarchy orchestrating if not already orchestrating at this place amongst staff... left a really sour taste in my mouth, seems like a tense place to work. The person who addressed me at the front desk had colored hair that was partially black, shorter in height and was extremely rude.

I haven't adopted from here but I do volunteer when I have time. The process to become a volunteer…read morewas pretty fast and you aren't required to maintain a schedule. The workers have always been nice and most seem genuinely interested in how the animals are doing and behaving around us. Please remember to check the dates on reviews while scrolling, a few on here are over two years old.

Zelda's is the place on the Palouse to go for your pet's grooming…read moreThe staff is top notch! All the groomers clearly love what they do!

They shaved my poor goldens butt off. They didn't even call and ask before. Horrible. I don't…read moreknow if his hair will ever grow back. Afraid he is going to burn this summer.

I take my entire flock here to be seen by Dr. Marcie Logsdon. She does an amazing job with all my…read morebirds. She conducts all my annuals, bloodwork and treated my toco toucan for iron storage disease and diabetes, whom we eventually had to put to sleep based on his condition. She always kept his quality of life in the forefront as we tried to do what we could to save him and that's what I appreciate the most about her and her staff. Because this is a teaching hospital, when Marcie teaches those around her I am constantly learning too which I really appreciate. It allows me to leave with more information and tools than I came with that I can use to do a better job caring for my birds overall. They give me detailed paperwork about every part of their exams and what to modify going forward. I then always get a follow up phone call explaining everything to me in words I can understand not having a vet background on some things and I feel like all my conversation with Marcie are very collaborative which I appreciate. Marcie also always gives my birds the time and space to be as comfortable as possible in the exam room. She will use treats and training to earn trust and make the exam easiest on them. I love that the most about coming here. I've never felt rushed in an exam, ever, and they let me participate in a way that makes me feel respected as my bird's caretaker and allows me to help make my bird's experience as voluntary as possible.

We have had to take our asthmatic cat here multiple times because he gets flare ups that need…read moreimmediate treatment before we can get him to our regular vet. WSU was able to get his breathing back to normal in a period of around 12 hours, but the vet students/doctors controlling the care he gets refuse to listen to us on what medicine and treatment works best for him. We have owned him for almost 5 years and have had to go through this many times, we know what works best for him. We understand the need to get a medical history and explain their plan of action, but we have had multiple instances of them refusing to give a steroid shot we know works to bring his breathing back to normal because there are some health risks that can arise from administering this. He has his bloodwork done often and all of his levels are normal every time, he had never had a problem with this medicine in the past, his regular vet administers it on an as needed basis and she was flabbergasted they refused to give him the medicine. They would only give him a different stupid shot that wears off in a day or two, causing him to flare up AGAIN and needing even more medicine to get him back to normal because he now got two different steroid medications instead of the one that actually works long term but can possibly cause issues. We have had to ask our vet to manually put notes in his records telling the vets to administer the medication they refuse to use. The last time we went the vet student said they would talk to the doctor on administering the specific steroid he needs because we had to emphasize at least 5 times that this medication works for him and no other treatments work as well for the long term delay of flare ups. They lied and said they just didn't have the medication which we know is false and gave him the other steroid that does not work effectively on him overnight so we had no say on that administration before it was given. Would not recommend if you have a pet that may need treatment that isn't quite standard go to care, they will not listen and just do what they think is right even if other vets have been doing this treatment for years and has to tell them to do it. I believe it is their egos thinking they know best and don't have to listen to owners because they've been through the schooling. They are also extremely expensive for the services they provide and always contact you later than they say they will, we often have to call hours after they said they would to get a status update. Obviously I am very happy that he is able to get oxygen and his inhalers to bring his breathing back to normal, but they would rather keep him overnight with no additional treatment, that delays his return to baseline, so we can take him to ANOTHER vet when we can get in to actually give him the medication that stops his flare ups long term.

I called first thing in the morning to see if I could get my dog in right away or if the travel…read morevet could come out. I spoke with the desk girl who said she would speak with the vets and call back. She called later on afternoon said no one could come out and tried to put me off for an appointment a couple of more days out and I said he can't wait that long. She said ok they could see me later in the morning next day. Well my dog died during the night. I told her the symptoms and the urgency. I will never take another pet to them.

All the staff here is amazing! They give a range of options and perspectives when applicable. They…read moreare great about taking time to answer questions as well. I was also happy how quickly they determined the cause of our puppy's digestive issues.

Over the last six months or so, the employees at PAPT have absolutely stepped up the quality of…read moreanimal care 10x over. The habitats for the reptiles in store are now naturalistic and beautifully cluttered, where as most of them were in pretty empty enclosures on reptile carpet months ago. They have a BRILLIANT selection of reptile/small animal enclosures in sizes that are harder to find in person. I can tell that the employees are working very hard to take care of the animals in store. That makes me really happy to see and makes me even happier to support this business. always getting new neat things in, absolutely wonderful inclusive feature of the community :)

I was snarled at by more than one empoyee so I quit. Haven't been in there in many years. I go to…read morePetco where I am always treated well.

I found Dr. Nancy when our beloved dog needed some extra care due to old age. She was professional,…read morethorough and not rushed. She communicated very well, and gave us good and honest advice. When it became obvious that our little best friend was ready to pass on, she came to our house and provided this service in a very compassionate and peaceful manner. I wish we had found her sooner, and would definitely recommend her without hesitation!

River the Dog and Sparta the Cat both saw Dr. Nancy Yorinks (Vet on the Go) todin the comfort of…read moretheir own home, outside of Moscow. For Sparta, a barn kitty, this was especially essential, as she has never traveled and would not be much fun to transport. The whole experience was easy and delightful! Nancy's love for and skill with animals (and people) is a joy to experience!

I needed a veterinarian for my new puppy. He is a small breed and I was told they had a person that…read morewas very good with small animals. I found the receptionist to be cold and unfriendly, the techs were ok, but I didn't encounter anyone that seemed to like working with small animals. The person working the front desk doesn't know how to count change and shorted me two dollars. Not a big deal, but could add up over time. I only paid cash to save the 3 percent charge for using a debit card. That didn't work well for me. Needless to say we won't be going back there.

Traveling through the area called for an emergency appointment in the a.m. was there by 8:30. Had…read moreDr Stout as my vet and Dani as her vet technician. They were absolutely fabulous kind patient and wonderful very attentive. I cannot say enough good about them. Thank you for helping our puppies today Lisa and Tony Blankenship