Over the last six months or so, the employees at PAPT have absolutely stepped up the quality of…read moreanimal care 10x over. The habitats for the reptiles in store are now naturalistic and beautifully cluttered, where as most of them were in pretty empty enclosures on reptile carpet months ago. They have a BRILLIANT selection of reptile/small animal enclosures in sizes that are harder to find in person. I can tell that the employees are working very hard to take care of the animals in store. That makes me really happy to see and makes me even happier to support this business. always getting new neat things in, absolutely wonderful inclusive feature of the community :)

I was snarled at by more than one empoyee so I quit. Haven't been in there in many years. I go to…read morePetco where I am always treated well.

My dog started going to training at Tail Waggin' Adventures when she was a 5 month old Great Dane…read morepuppy. I had a serious health event and needed help with her. They were GREAT! I was embarrassed that I needed help, I've always trained my pups on my own in the past. But I really needed them this time and they came through like champs. I feel like they supported me as much as my dog. I struggled with the emotional side of my situation and they really helped me set my fears aside and trust the help they gave both me and my giant puppy. Now she is a year old and I still bring her in when I need help with her and she is always so welcome. They are a great resource.

I love this place. Wonderful place to bring your dog too. My dog has so much fun here. The staff…read moreis super friendly and they care so much about the dogs. Also the owner Renee is easy going to talk with and she cares a lot about her business.

Kittens are well taken care of! My kitten I adopted a few months ago is thriving and I'm so happy…read moreto have found him here :)

Just to clarify from the start, my family and I did realize we we're in the wrong, and should have…read morebeen paying attention, and looking! My mom sister and I came up from Oregon for one of our bunnies, so they could get radiation therapy from WSU, for his Thymoma. As we were waiting to pick him up after one of his treatments, we were looking for things togo do to kill time, and we thought why not go check out the local animal shelters/humane societys! Everything was great at first, very friendly, and welcoming. We went back to our car for a second, and then quietly cane back. We decided we wanted to go look at the dogs first; all was great for a few minutes until multiple employees came in, and one one of them raised their voice very sternly, and very rudely. She said that we were not allowed in there, and that there were multiple signs stating that it was staff only. Of course we understand, and left. We felt very embarrassed though, as we did not see any signs that were obviously stating what the girl had said. We also felt ganged up on since they came in as a group, and the one girl came off as very rude. We just felt like it could have been handled more gently, and more politely. :/

Took my long haired cat in for a lions cut shave. He gets matted pretty badly since he keeps…read morelicking himself (probably an anxiety thing or extra comforting) and can't stop it. A few days ago it was his first time coming here. He gets extremely nervous about going to the vet but I can tell they took very good care of him! The shave was done extremely well and the price for everything done for him was very fair. I highly recommend this place! I included some photos, before and after the shave. They even recommended some products but did not push me to buy like some places do. Will be back for any other future services!!

I took my kitten in after a poor experience at a different vet in the area and he was treated…read morewonderfully. His eye was protruding from his head and causing him pain. I called this vet at 7:30pm and was told to bring him in right away and they would see what they could do. We unfortunately had to stay 30 minutes past close but they were so kind and didn't fault us one bit. His eye needed to be removed ASAP and they were able to squeeze us in the very next day to remove the poor guys eye. The vet was amazing and explained all the risks for a kitten so young and small and answered all our questions thoroughly. This wonderful communication continued through his surgery and after when he had to stay overnight. Kitten did amazingly and they got all of the procedures done under anesthesia that we had hoped for. When I picked him up the next day they sent home an adorable letter with him. We will be returning here with the rest of our pets for establishing care, vaccinations, and any emergencies! Thank you!

Absolutely great experience boarding my dog here over the summer. They do an excellent job…read moreaccommodating my schedule changes and making sure my dog is taken care of. All of the staff gets to know your dog and makes sure everything is taken care of. Highly recommend their boarding services.

only reason this place is getting a 1 star is because of Kristina. After calling John and him…read morebasically selling us on the unknown and turned to be no truths, we unfortunately gave it a shot. John said he's been training dogs his entire life (highly doubtful john) We have an English bulldog who has separation anxiety and needs a little help obedientlily...all that was spoken upon via phone. after the first day, they let my dog have NO yard time for five days, he was fed thru a solitary confinement door and was givin no attention. We got charged an extra 25 dollars for aggressive behavior because a lady decided to put her hand in his cage and got scared. Weird, you just let anyone walking thru the back, put their hands in cages? safely and nicely done John. We told them that our dog does not like men, so who gets their pant leg pulled? a A man working there. Read the room, John. All of a sudden we receive unprofessional texts while on vacation saying that our dog was not welcome back. Professional? I would say not. After how our dog was treated, the idea of bringing him back is unrealistic Upon arrival, he was the only one NOT barking and he let a woman working there go in his cage and get his things ready while she was petting him. MY oh MY that is aggressive behavior. long story short, I've never given a bad review but this one made me so mad, I had to. Take your dog somewhere else, if you truly care. Lastly, don't believe a word John says, he will sell a cow to a vegan to make the extra buck.

Xanthe did the best job we have ever had done on our dog. She was on time, our dog took to her…read moreright away and we didn't have to leave him anywhere for 5-6 hours. Really really happy with the service.

Very kind, very understanding, and very RELIABLE! Extremely open about their pricing as well!…read moreAffordable and personable! Highly recommend this office if you love your pet and want them in good and caring hands.

The kindest and most professional veterinarian office on the Palouse. I would highly recommend this…read moregroup!

The staff is wonderful! Helpful and knowledgeable, and educated. Their product selections are high…read morequality and reasonably priced. I often use them as my second vet. Even before the vet says check with your local pet store... Can't say enough good things about them! Go see for yourself. You'll be pleased, guaranteed.

Years ago I accidentally returned the wrong tube UVB and I remember talking with them about it and…read moreit was an accident. I stayed a loyal customer who has bought/saved countless animals from there, but a day ago I buy a 90 dollar bulb that never turns on and I cannot return it... fucking joke. And I mean saved animals as in they aren't kept properly. None of the animals have correct enclosure sizes, The chameleons are never kept properly and are so stressed // never have a laying bin. my tegu was powerfed and was kept with incorrect temps. I have never bought a fish from there that wasnt extremely stressed from being over crowded. Not to mention everyone is like a zombie except for the people hired in the last few months, its way overpriced, and im glad I never see a soul at the Moscow location; never going back.