I was driving down westheimer and decided to stop in wss to see what was on sale, not much in the…read moresize I needed but it was good to look around. Baby shoes almost as much as mine ugh. I did purchase so shoe laces and they were on sale 1.99 each I wanted each color but they were too long for her shoes so I bought 3 and will look at another location. August was so sweet and kind I decided to stand at register to complete survey job well done.

These WORST CUSTOMER SERVICE I'VE EVER HAD IN 32 YEARS! this was my first time in a WSS Store & my…read morelast!! I was harassed and racially profiled by a store manager and loss prevention, also known as a "courtesy manager", it's so funny he's called a courtesy manager, and didn't show a ounce of courtesy. The staff spoke in Spanish about me and started laughing in my face . One word to describe the customer service at this store "Subpar"

Finally made my way to New Balance in person for a pair of 9060s. Ended up going with an all black…read morepair and I can say that I will definitely be ordering more, must get additional colors! In terms of the 9060, I don't think I've ever had a more comfortable and stylish shoe. (My Brooks don't count because of course they are comfortable, stylish I don't know lol) anywho! I see many people workout/walk in their 9060s, but I purchased these solely for style/fashion. Overall, I recommend the shoe and the location as it's conveniently located.The young lady working was also helpful. I'd say that the value of the shoe is GREAT and the price is worth it. My next pair will be for the gym/walking only! Supreme comfort shoe for long durations of walking.

I had an issue with a purchase of a pair of 990V6 shoes defective on the trim was not stitch…read morecompletely. Ms. Jennifer took my call and assured me to come to store with the receipt and shoes would take of me. I arrived Ms. Sarah greeted me upon my arrival, her warm kindness to help me feel at easy I was gonna have a great experience. She went to get contacted Ms. Jennifer though she was waiting on a customer by phone assured me she would be with me shortly. Upon here entry she acknowledged me with a happy body language I knew it was gonna great experience. The value of these shoes are made in which value is well worth it. Located 4003 WestheimerRd. Thanks Eric Guzman for the excellent training of your employees Loyal customer, Mary Landa

I like this location, not just that it's pretty close to me but the store has a good ambiance…read morecompared to some other locations that I went to. Customer service is great they are very friendly and helpful esp Mariana. I would definitely recommend!

After visiting the store and getting great customer service. I purchased some workboots. They…read moredidn't have them in stock, so they said they would send them to me. I drove 2 hours ( 1 hour there and 1 hour home) to come to the store to order the boots. I initially came here because I thought they would have the brand I was looking for, but they didn't, so I ordered another brand. 3 days later, they called me on the phone and told me that they were unable to get the boots for whatever reason. She told me that to drive to their location to return the money on my card. So I did that. Never once did they use my card to return the money. I could have sent them a picture of the receipt that they used to return my money and save me yet another 2 hour drive. but they said they needed my card. So I drove 2 hours. I spent about 4 minutes inside the store to receive the money back on my card.I am so frustrated.I would not recommend this location. It was an epic waste of time.

Huge selection of shoes and clothes for sale. They have lots of size options in the shoes and they…read morehave some stuff that you don't see everyday. Pricing seems fair but they didn't have anything I was looking for in my size. They were helpful and made suggestions on other things they had in my size. Overall a good shop to hit if you are looking for something specific.

If you throw your sneakers into the grand canyon, that would be a sneaker plummet. This is not…read morethat. You would not want to throw any of the sneakers here down any canyon. They're worth a lot of money and they're usually rare and quite fashionable. This store has a lot of top sneaker brands like Yeezy, Nike, and Adidas. They also have cool streetwear brands and accessories like Supreme, Bape, and Anti Social Social Club. They have Bape, not vape, which is available next door at Vapor Lot. Ewwwwwwwwwwwwww. They have such an interesting variety of stuff. I didn't get much help from the employees when I was here. My wallet doesn't get a lot of help from their prices.

1 star. My boyfriend…read morewent into SuitMart to pick up my dad's suit that was being tailored. Since he also needs a suit for a wedding this Thursday, he decided to quickly try on a few suits to see what size fit him while he was already there. He had just gotten off a yard job and had a little grass on him, but he was not dirty and was not trying to wear the suit around he was simply trying it on for a minute to figure out his size because he didn't have time to go all the way home, change, and come back. Instead of speaking to him respectfully, one of the employees immediately gave him attitude and said, "Why are you trying on the suit while being so filthy? You know better than that." He laughed at first because he genuinely thought she was joking, but she kept going and was rude and disrespectful. If there was concern about the suits, that could have been handled politely. There was absolutely no reason to embarrass him or speak to him that way. He was already there picking up a tailored suit and trying to shop for another one, and instead he was treated unfairly and made uncomfortable. Very disappointing customer service. No customer should be spoken to like that.

Priscilla is an amazing person, very sweet, very respectful. Needed a suit last minute and this was…read morethe right place to come to. Priscilla helped me choose one according to my preferences & was very patient with me. shes the best. would 100% recommend.

I like this store and hate the location... Craig or dada security is sitting at the door…read more But....bruhhhh KEEP YO EYES ON A SWIVEL in that parking lot. lol It be too much acting going on. But I must say if you need a sneaker for any occasion, they have it. Clothes too! I try to get in and out. I called every city gear in a 60 mile radius and everyone was sold out of the new Jordan's the day they came out. But I just popped up here thinking maybe I can find something else my baby would like. But they had Jordan's on display. And had every freaking size. My baby lucky I love him and he got all A's on his report card.

Came to Houston for a show I put on and always come here! They always have the selection I want…read moreand the sizes that fit. The quality and the design they have you can't find anywhere else.!! If you're in the area stop by!

I can only be mad at myself for never coming here. I've been passing up a gold mine for over 15…read moreyears. Am I upset about it, yes? But, Im definitely not mad. I can't imagine all the money I would've spent here if I did visit. Very welcoming ladies as soon as I walked inside. The smell of leather hits you right in the nostrils. Ahhh... heaven. The lady that helped me was very friendly and she knew exactly what I was looking for. They have lots of button-down shirts, blouses, Cinch jeans, Wranglers, rodeo dresses, all the frills and fringes you can ask for. I ended up with a belt, jeans, boots and a cute blouse. I didn't dare look at the receipt. They are having a 20% discount right now so I'm sure I got some great prices on the items I purchased. I'm thinking about going back for another shirt or dress. Y'll come back now, ya here?!

Janet and her staff will cater to you and find you whatever…read moreyou are looking for. Love this place!

I always find just the right dress for every occasion. They have the best service! They always have…read morenew inventory.

Return policy during the holidays - terrible customer service. Purchased two bracelets and was told…read moreon day 12 that they won't let me exchange even though it is a Christmas gift during the holiday season. I was prepared to exchange for a more expensive item but I was told I should have asked for a gift receipt. As a repeat customer I'm beyond disappointed and will not be back.