DSW is close by for shoes if I'am not online. What nice surprise such a large selection of dress…read moreshoes and sandals. Easy for me to find comfort and style Plus great value was good too. But we see security inside I know it a different time. I was truly happy find a dress shoe for a wedding at happening next Saturday Plus a good Sandal by Clark's it my go too shoe Comfort & Style And finely she found something in her size that she like, and was comfortable too So at going to check out we both had 20% discount Even better Service was great I love a sandal by Kenneth Cole but not any size 7. Or 71/2 So ask the cashier she looked online they have so she wrote out pc code and can ordered them Online yay!!

Great store with many brands available from babies to adults. The store is huge and well organized…read moremaking it easy to find shoe styles in your size. This location offers many great sales and many other shoes at an affordable price. I got shoes for my kids and socks for under $25. There was a long line to peg but fortunately other available staff came to rescue the poor girl at the cashier that shows team spirit and effectiveness to get customers out the door quick. Overall positive experience highly recommend.

The Vans Old Skool sneaker style is the new trendy sneaker, like the Stan Smith. My Boi and Girl…read morekiddos are literally loves Old Skool Vans shoes. They have like 2 or 3 pairs of this popular styles. It's a unisex style. and never ever goes out of style. Yes, for the price. Only $60-$75 for a shoe that will last long. You can pretty much do whatever you want with them too. My son wears them to skate or just casual. I'd say Vans sneakers are more stylish or say FUN. They have more canvas which provides comfort and let's admit it canvas is all in the fashion game now and everyone loves canvas shoes!! It gives the perfect off the hinge look. Overall, Sneakers have become a wardrobe staple for many occasions. I agree! This location is at Westfield Plaza Bonita Mall near Pac sun and JC Penny. Customer service clerks here are awesome, very helpful and friendly. It's my kids go-to Shoe store. They also have Vans T-shirts, hoodies, socks, hats, and backpacks. And did you know that you can also customize your shoes online? You create an art-Upload your photo and Design! And wear them!!!

I ordered shoes online . I decided I wanted to exchange them at the store . Adrian and Jeffery…read moresuper dope . Made my exchange easy . Best Vans store and great customer service here .

Recently bought a pair of dr martens sandals less than 3weeks at Journeys in Plaza Bonita. My…read moredaughter literally wore them about 4 times, the shoe is defective. The stitch broke and the strap came apart. I took them back with receipt original box and they refused to exchange them. They have horrible attitudes literally smirked and shrugged their shoulders when I said I would contact customer service. They do not care about their customers at all not even to try to find a solution basically we wipe our hands. So basically we are stuck with a pair of 160 shoes are ruined. Beware of buying anything from this store read over the return policy total bull crap. If anything happens to your shoes if you wear them even once they don't care and will not by any means try to help you just stand there like a bunch of idiots yes idiots...I will never purchase from this company again. ZERO STARS

I had another amazing visit to this store and was helped by Skye!…read moreSkye has helped me before which is why I came back with my 16mnth old grand daughter!! I remembered her friendliness and being a great c/s person! I rather take my business to a place that gives great service and is friendly!! I bought two pairs of shoes from her and I will be back again!! Please let her know that she deserves a 20+ in great c/s !! She is valued employee, not too many young people who care about their jobs!! Thank you, Skye, Mrs Robinson

I had an amazing wonderful experience at shiekh today Mic was very helpful he helped me pick out…read moreshoes for my family and he has good patient and made sure everything was the right size he double checked all my shoes i give him a 10 for excellent customer service when yall shop their look for mic he going to get you right .

I looooove shoes ... but I also like customer service .. there was 3 pair I wanted and apparently I…read morewas asking too much .. these girls have no customer service .. at all I bought one pair cause I needed a new size in the other 2 .. they rolled their eyes walked away, I walked back to them and I looked like I was annoying them .. too bad .. but that's ok saved me $200

The store is fine but the staff are hostile af. We went once and had a pleasant experience with the…read morecashier but unfortunately one of the pants we bought had a strange chemical odor to it that would not go away. When we returned about a week later to exchange the pair for another we were greeted by a hostile staff who immediately told us they could not accept the pants back without bothering to ask us any questions first. We were accused of not having a receipt after explaining that the cashier from that exact store never gave us a physical receipt, but only an email. After skipping over the fact we had a digital receipt we eventually began to answer the questions the staff never bothered to ask. The pants we wanted to return went through a rigorous pre-return "trust me bro" test where the cashier sniffed the pants, denied the smell, and basically told us we didn't know how to properly dry our clothes. After explaining our digital receipt again we were allowed to exchange our single pair of pants for the same cut of jeans minus the smell. Idk why they had to charge us $10 for an exchange of a defective product to the exact same product but I guess they needed to give us one last "F you" and remind us that they don't want us shopping at Levi's. Guess I'll be spending my money anywhere else but Levi's now

What a great experience! Came in to return Levi's online order and look for similar pants for…read morehubs. Male worker looked for needed colors and size until he found all 4. Checkout with Ashley was awesome. Return was easy and she was able to give us the best coupon price for our new purchase. Every single employee in this store was friendly and helpful! If you are into the Levi's brand, highly recommend!

No matter what else I have to say, the main focus of this review is the outstanding customer…read moreservice by this team. I almost don't even care what they're selling. It could be "a ketchup popsicle to a lady in white gloves". These guys have nailed it. Helpful, without trying to be pushy and going above and beyond to make sure if you're trying to find something that you get pointed in the right direction. With this being an outlet, the prices and sales are usually on point. During the weekend we went, there were a lot of styles that were 40% off. I found a great pair of sneakers for my daughter and they ended up being about $20-25. What else could you ask for? The fact that there was a sales person walking the floor to help everyone was really a plus. During my visit at the outlets, this was by far the best store we visited!

I'm a puma girl from way back. I even tried to get away with wearing pumas with fat laces as…read morecheerleading shoes in HS. So I was so excited to hit up the puma outlet. I got a new pair of black in pink suede sneakers (old school), to go along with it - I got myself a pink and black puma shirt and a set of new socks. If you don't already know, puma socks - the low ones with the sports like compression support are the best. They last so long and some of my favorite socks ever. Plus very inexpensive considering they keep up the shape and elasticity forever. Anyway, I'm still always all about the puma. Next time, I'll need a new tracksuit and some leather old schools.

I will be giving my latest visit a 2 star unfortunately I love this store and the lady that helped…read moreme by the name of Vicky was awesome I'm ship manager for BAE but when she asked her other coworker for help I believe the name was Melanie she just gave off really bad attitude and made me feel very uncomfortable just rude in general on the way out the other employees apologized and said she's just a very mean person besides that store is awesome

My wife and I drove to the Chula Vista Boot World on Palomar St and, WOW!, what a store. It was the…read morevery nicest Boot World we have ever been to. Brand new looking building, clean, well organized and an incredible selection of merchandise! The store was well staffed with very attentive and friendly people. My wife found what she wanted in her size and on sale! I saw lots of things for me to buy, unfortunately not in my size. Not a big deal. The management is doing a phenomenal job! I have no issue making the drive from Clairemont to shop that location. Sorry to say, but the other Boot World locations could follow their example!

One of my favorites Stores when I go to San Ysidro, CA; they've change their location, but we…read morealways go there and buy luxury items for affordable prices, even if you have concerns about your items you have the owner best Customer Service! It's a shame they don't have a store in Phoenix, AZ. Al thank you so much! Open a store here please...

Worst customer service, it may seem like the lady working there just doesn't enjoy her job at all…read more First and last visit for me Shoes are USED and they have the audacity to want to charge you $24.00 dollars for them, really!!! You can keep them