DSW is close by for shoes if I'am not online. What nice surprise such a large selection of dress…read moreshoes and sandals. Easy for me to find comfort and style Plus great value was good too. But we see security inside I know it a different time. I was truly happy find a dress shoe for a wedding at happening next Saturday Plus a good Sandal by Clark's it my go too shoe Comfort & Style And finely she found something in her size that she like, and was comfortable too So at going to check out we both had 20% discount Even better Service was great I love a sandal by Kenneth Cole but not any size 7. Or 71/2 So ask the cashier she looked online they have so she wrote out pc code and can ordered them Online yay!!

Great store with many brands available from babies to adults. The store is huge and well organized…read moremaking it easy to find shoe styles in your size. This location offers many great sales and many other shoes at an affordable price. I got shoes for my kids and socks for under $25. There was a long line to peg but fortunately other available staff came to rescue the poor girl at the cashier that shows team spirit and effectiveness to get customers out the door quick. Overall positive experience highly recommend.

I want to thank Chris for such a good job he is so kind and I really thank you guys for hiring him…read more He really like is a good guy so thanks once again, and I definitely will be back.

Shiekh is a dying chain as the company filed for bankruptcy a few years ago, they're shrinking in…read moresize by closing down a lot of their locations, San Diego was no exception, as the location in Plaza Bonita closed and become a VR game store, not they have a smaller one in Chula Vista mall, hiding behind a bunch of restaurants, lucky for them they have a partnership with Sangre Mia by actor Diego Tinoco to attract some customers, but they didn't do very well either with line management nor boosting up the sales, they could have printed out a bunch of Diego pictures and provided them to the people who waited in line, maybe they would get some business traction, instead they have signs posted on the windows, but they refused to give them to anyone, people who came to the meet and greet had to buy stuffs or bring their own items for Diego to sign, not Diego fault, but it is not a good business strategy here, hope you guys improve in the future especially you organized an event during Comic Con.

5 stars for Raquel!!!!!! Since the second we walked in, she was back and forth the stock room and…read moresaw her still multi-tasking helping everyone else around her. S/o to her amazing customer service, patience, and diligence. They ended up not having my son's size but she offered twice to order for us online! She's awesome and fr the nicest worker in here!

I came here to return a couple of pairs of shoes that didn't fit and ended up ordering a third…read moreonline that were perfect. The staff member who helped with the returns made the process so quick and easy! There was a great selection of shoes and a whole wall of clearance shoes. A great outlet store with solid deals!

I looooove shoes ... but I also like customer service .. there was 3 pair I wanted and apparently I…read morewas asking too much .. these girls have no customer service .. at all I bought one pair cause I needed a new size in the other 2 .. they rolled their eyes walked away, I walked back to them and I looked like I was annoying them .. too bad .. but that's ok saved me $200

5 stars for Elsa's customer service!…read more I come to this mall for a few stores, and the one I visit most frequently is Shiekh Shoes, stay tuned and I'll tell you why! Prices and Exclusivity. Those are the secrets behind the Shiekh Shoes shimmer at this location. Shiekh carries some of what I would consider rare colorways, at reasonable prices. Almost equally as important, they always seem to have sales going on, meaning the already reasonably priced items are even more deeply discounted. You already know I love a good discount, but if you didn't know, I also have a penchant for fly kicks, ya feel me? My one concern here, and perhaps it's due to buying discounted product with limited stock, is damaged goods. Again, I like fly kicks, so I will give them a solid look-over before purchasing. I've often noticed scratches, blemishes, and creases on their products. To be fair though, I very often find this to be the case with a number of shoe retailers, so it's not really a Shiekh problem. I'm just saying look before you buy, and don't be afraid to swap shoes from different boxes to get two "good" shoes. This is a practice I always use when buying shoes. It can be an annoyance to the salesperson though, so just be nice. As I was doing my best to get two "good" shoes, Elsa was extremely patient with me and my selection process. Even though they had to go back and forth into the stock room to search for additional pairs, they were super accommodating. Elsa was professional, engaging, and very understanding (again, my selection process is a thing). I greatly appreciate the friendly and efficient service they provided. Also, since the pair of shoes I had ordered online were now actually cheaper in-store, they were able to refund my purchase so I could repurchase them at the lower price. Heck Yeah! Got 2 pairs and I'm outta here. These were gifts for the Queen though. Peaaaace! Enjoy! Thanks Sheikh

Recently bought a pair of dr martens sandals less than 3weeks at Journeys in Plaza Bonita. My…read moredaughter literally wore them about 4 times, the shoe is defective. The stitch broke and the strap came apart. I took them back with receipt original box and they refused to exchange them. They have horrible attitudes literally smirked and shrugged their shoulders when I said I would contact customer service. They do not care about their customers at all not even to try to find a solution basically we wipe our hands. So basically we are stuck with a pair of 160 shoes are ruined. Beware of buying anything from this store read over the return policy total bull crap. If anything happens to your shoes if you wear them even once they don't care and will not by any means try to help you just stand there like a bunch of idiots yes idiots...I will never purchase from this company again. ZERO STARS

I had another amazing visit to this store and was helped by Skye!…read moreSkye has helped me before which is why I came back with my 16mnth old grand daughter!! I remembered her friendliness and being a great c/s person! I rather take my business to a place that gives great service and is friendly!! I bought two pairs of shoes from her and I will be back again!! Please let her know that she deserves a 20+ in great c/s !! She is valued employee, not too many young people who care about their jobs!! Thank you, Skye, Mrs Robinson

Came here last week to get my wife some shoes for work, there was some options she liked so an…read moreemployee brought out one in her size that she chose, the fit was good and they were comfortable. We went to the register to pay, we received 20% off so I payed less than the sticker price and I signed up for rewards, it was a good experience.

I haven't been in this store for awhile since I really didn't get that get customer service!…read moreYesterday, my husband and I went into the plaza Bonita store for to seeing a smiling face in that store! The clerks name was "Tiara"! Very personable, and mannerly!! It was refreshing to do business was someone so seemed to care about us!! I rate her with a 10++++++ Thank you again, Tiara!!

Amazing customer service I love buying my shoes and purses at this location. Everyone is always in…read moresuch a good mood and all the staff is ready to help as soon as you walk in.

I walked in for a shoe. No one came up to me. I found the shoe i wanted and i went to find someone…read morewho works there. I asked if they have more sizes in the back or if it's all that's out and she looked around the store and mumbled idk?? .... You don't know if there's more shoe sizes or you don't know if there's some for a certain shoe? She didn't even ask what shoe I'm talking about and she looked surprised i asked for help or had a question? Terrible service and no one can help.

My wife and I drove to the Chula Vista Boot World on Palomar St and, WOW!, what a store. It was the…read morevery nicest Boot World we have ever been to. Brand new looking building, clean, well organized and an incredible selection of merchandise! The store was well staffed with very attentive and friendly people. My wife found what she wanted in her size and on sale! I saw lots of things for me to buy, unfortunately not in my size. Not a big deal. The management is doing a phenomenal job! I have no issue making the drive from Clairemont to shop that location. Sorry to say, but the other Boot World locations could follow their example!

I was at this store on Friday there's this employee named Melanie or melody around there she's very…read moremoody with her coworkers you could feel the tension. However the other employees did help my husband find a work shoe shout out for Vicky she's the most heart warming person there.