Ardra is amazing she is so professional and my baby loved her. He wants to come back and get his…read morehair cut again with Ardra. Great price and the absolute best service. 10/10

Client Experience Matters: A Disappointing Visit to Styles by Lyles…read more I don't usually post negative experiences, but when professionalism and respect are missing, it's important to speak up--especially for those who believe in loyalty, clear communication, and honoring time. On June 21, 2025, I had an 8:00 AM appointment at Styles by Lyles, located at 619 17th St Suite E, Phenix City, AL, for a quick weave with Sharon Petit. As a new client, I was truly excited. I got up early and arrived at 7:45 AM, ready for the experience. Inside, I was greeted by the barber and ShaRhonda Lyles, who has done my hair in the past. Although she doesn't do quick weaves, we've shared friendly conversation before. When I told her I was there for Sharon, she asked what time my appointment was. I said 8:00 AM--and the look on her face told me something was off. I asked what was wrong, and she replied, "Sharon might be a little late, but she'll be here." But her tone and body language told a different story. By 8:15, there was still no sign of Sharon and no update. I asked the barber if this was normal, and he said I needed to speak with ShaRhonda since she manages the stylists. When I asked again, ShaRhonda walked away from me, smiling, and said, "Yes, she be late--but I have no control over that." At that moment, I saw a side of her that made it clear: as a client, I didn't matter. It didn't matter that we'd once shared laughter. What mattered most--professionalism, communication, respect--was missing. I decided to leave. I then messaged Sharon on multiple platforms: left her a voicemail, messaged her via Vagaro, called her, and even checked on her well-being. Hours later, she responded on Facebook, saying she hadn't replied because she's been "getting scammers." That had absolutely nothing to do with our scheduled appointment or the fact that I was left waiting without a word. ShaRhonda never followed up--not to check on Sharon, not to reach out to me, not to acknowledge what had happened. This was deeply disappointing. I gave them the benefit of the doubt. I gave them my time. But what I didn't receive was the most basic courtesy: respect. I will never return to Styles by Lyles. No matter how many laughs we've shared in the past, character is shown in moments that require accountability. To those in the beauty industry: when someone sits in your chair, they're not just trusting you with their hair--they're trusting you with their time, their energy, and their experience. That's not a small thing. That's a privilege. And to anyone reading this: know your worth. Don't let anyone treat you as if your presence doesn't matter. Sharon Scissorhand Petit -- #ClientExperienceMatters #RespectGoesBothWays #KnowYourWorth #StylesByLylesExperience

I love this salon been using it on and off for two years. My stylist is Chanel. The salon is very…read morequiet and child friendly.

My mother gave me the gift of a top notch wash, cut, and style at William's Salon here in Columbus…read more I was greeted warmly upon arrival by Olivia at the front desk, who offered me something to drink while I waited and enjoyed the beautiful lobby, complete with fresh roses for decoration! Skip was my stylist, and I could see why my mom has been going to him for six years now. He listened carefully to what I described and made sure to articulate his vision, a perfect match! A wonderful scalp massage was included with my hair washing, and Skip was a positive Renaissance man as he shaped layers while talking about sustainable farm-to-table dining where I live in upstate New York. Where else can you learn how to trap the snapping turtles in your one-acre pond while also learning how a properly shaped bob can be the perfect wash-and-wear style for a busy mom? The end result has me so happy and ready to take on whatever comes next, whether it's my rambunctious two-year-old or a room full of academics ready to talk about the inclusivity-virality dynamic in social media promotions of student services. Thanks, William's Salon!

William's Hair Salon opened on Sunday to help make our bridal party beautiful for a wedding. Brenda…read moreSteele was wonderful and a delight to be around as always. Brenda did the hair of the bride, the mother of the bride, and flower girl. All three clients were very happy!! However, Whitney Jones arrived in a terrible mood and was extremely rude to the bridesmaids. It is never polite to tell the customer that you do not want to be there, especially when the customer consists of four women paying extra for a Sunday hair syle. She told each of us it was too early although it was only 9 am. She said she did not like to do braids (even though that is currently the syle trend) and told several of us we would look like we were going to the prom with that look. She did not style any of our hair the way we wanted and put black rubber bands (that we had to cut out) and useless bobby pins in our hair. All four of our hair styles fell before we got to the wedding. Finally, when asked what my friend (who was assisting us with makeup since we didn't have a lot of time) did for a living, Whitney laughed when I said she taught special education. I was humiliated that she responded that way. I have been going to William's Salon for several years and have always had great service. I was very disappointed with Whitney as a stylist.

I brought my teenage daughter in two weeks ago to do the front strips of her hair purple. We just…read moremoved here so she wanted something different for her first day at her new school. Our hairstylist's name was Anne, and she did an incredible job. She helped my daughter feel comfortable, and we pretty much spoke the entire time. She was really sweet and kept asking questions to make sure she was doing what my daughter wanted. My daughter left with a huge confidence boost(hard for her age) and was extremely impressed with the results. We will most definitely be back!

My daughter and I both got haircuts from Rudy and we loved it! He is so great. He's willing to…read morelearn about your hair, very talented, super friendly and we had an overall great experience not only with him, but at the salon in general.

Kanani has done my hair for years and I can't ever go to anyone else!!! I always get complements on…read moremy color. She's the best, so is the rest of Styles By Cooper!!!! Love it.

I was in town and needed a haircut.... Jake did a great job.read more

As a military wife, each move presents the challenge of finding a good stylist. So happy we retired…read morehere because Alex J at The Beauty Shop does my hair wonderfully! Love the new location on Tower Rd! Lots more parking and no competing with the ham store at Thanksgiving. Lol Alex J has been doing my hair for a few yrs now (and my girls ) and each time I go she listens and does exactly what I ask. I have not had a disappointing cut/style yet. She even amazed my mom when she came for a visit this summer by taking her comments and interpreting them to a beautiful and complimentary cut. Mom said 3 stylists at home (KS) had not been able to achieve the look she wanted in 4 yrs! But Alex did . The shop is always clean and all the stylists/staff are super friendly and personable.

The salon is small but very cute. I really love the open floor plan, bright lighting and overall…read moreatmosphere of the shop. The layout really works with it's limited spacing. There is only one bathroom in the back but it's roomy, clean and always stocked with smocks, toilet paper and the essentials. There's a small K-cup coffee maker in the back that houses a few porcelain tea cups. Normally, I'd be kind of weird about using non-paper items in a business but for whatever reason, this place seems clean so I'll drink the free coffee from the reusable cups. There's also a corner for makeup application and another corner in the back for eye lash extensions. Also in the back is an open area for hair washing. It's very unique in this set up as I've never seen anything like it! I love that I'm not stuck behind a wall or hidden behind some kind of hair spray shelving. The staff is super friendly and very talkative. I love that the other employees come and chat with you a bit before heading off. The place gave the demeanor of a happy, safe place but with the design of the modern day. I've been to this location twice to see Maria. I live in DC but after having Maria do wonders on my flat, Asian hair and with all of the semi-terrible experiences I've had in DC, I'll gladly travel 12 hours south for her magic touch! The first time I saw her, I hadn't had a decent hair cut in almost 8 months so my hair was all over the place. Not to mention, I had it highlighted previously and tried to do a home repair because I hated it so much so my hair was damaged and frizzy at the ends. Maria had me in and out in less than 30 minutes with a sleek shiny do and some amazing side bangs (which I would have NEVER considered before but absolutely love now!). The second time I saw her was 4 months later because I really wanted a balayage style coloring and in dire need of a trim. My concern with the balayage is that almost every picture on Google only allows for large curls and I really hate curling my hair (because I'm lazy and I have a 1-year-old) and I wanted it to look great at it's natural state. She styled it in a curled fashion but I've since never curled my hair and it looks fantastic straight with a simple blow dry! I'm already planning another trip to Columbus GA to get some touch ups before I head out for another work trip and I couldn't be more excited! I can't believe people actually LIVE in the area and choose to go to a different salon. Hands down this place is one of the best I've ever been too. I can't really compare the prices since DC prices are much higher but I've heard it's fairly reasonable. For me, the price is moot for the confidence it gives me!