I purchased my 2019 Highlander Hybrid in December 2021. It showed MPG of 27.9. Each time that I…read moretook it to the dealership for service, it was returned to me with a lower MPG. When it dropped to 23, I asked the service person why. I was told that it depends on the driver. I am the only driver! I recently began taking it to Master Tech. They are friendly & professional. AND when I picked up my vehicle, lo & behold, the MPG is again at 27. Highly recommended!!

LIFE THREATENING SAFETY NEGLIGENCE As a Senior Asian Women,…read moreI want to share my experience, since I chose this mechanic shop 5 Star Reviews and the AAA certification on the door. I am not a reviewer person, but I don't want anyone to go through the unnecessary fear, stress and anxiety of having their life in danger especially when a parent suffered a stroke and is incapacitated and you are her advocate. Repair: Differential Gear Shaft Replacement Repair entails: disconnecting brake lines, reconnecting, and bleeding them Cost: $5,335.00 Summary: 3 repair visits and 24 hours out of state emergency brake failure repair Repair 1 p/u date April 14th - failed at 70 miles an hour in Oregon on my way to San Diego, Ca, by the time I got back to Vancouver, WA it was worse than when I first brought in for the repair. Repair 2 p/u date June 4th - failed at 25 miles almost immediately June 9th went into the shop One Last Chance and I Demanded Toyota OEM parts since I learned I paid too much for none OEM parts and they were trying to pressurize the pinion gear themselves, the reason for the immediate failures. Also, stated if this replacement failed, I'd expect all my money back. Repair 3 date July 9th - my brakes lost pressure in early Sunday morning of July 12th on my way to San Diego, Ca. failed in Bakersfield, California at about 8:30 am after driving all night. Paid $395.91 for a 24-hour emergency mechanic to bleed my brakes. Brake Failure Cause: bubbles / air in the rear brake line. Why didn't it fail sooner - low traffic cool night driving, used cruise and to keep myself alert slowing through curves by shutting off cruise and accelerated then restarted cruise while driving through the Oregon and California mountains. What happens when bubbles / air gets in the brake lines: brake fluid heats up and the air expands causing no pressure to your brakes and the pedal goes to the floor.

We're still relatively new to the area, which adds another dimension to the difficult task of…read morefinding auto people you can trust. Grease Monkey changed my oil quickly and gave me an honest evaluation of what my car needed at a reasonable price. I will definitely be coming back. Special thanks to Gabriel. Appreciate you all!

I have been getting my car serviced at this location for the past few years and can honestly say…read morethat I am very very pleased with their excellent service. The guys are always quick to get you in and started on your oil change. On one occasion, I needed a headlamp light bulb replaced and the manager told me they did not carry light bulbs but that if I secured the light bulb they would be happy to swap out the burned out light bulb. After my oil change I popped over to the Auto Zone and picked up the light bulb and returned to the Grease Monkey location and they quickly replaced my bulb free of charge. Now that is great customer service! What impressed me the most is that they perform the services you ask and are not trying to up sell you on services you don't really need. With inflation and rising costs everywhere it is good to know where to get honest reliable service for your vehicles.

Hama was super helpful in fixing my taillight issue. His responsiveness was prompt and he gave me…read morethe best estimate and stuck to it. Did not try to upsell additional services which dealers are notoriously famous for. I will now do all my services with Hama

From the owner: Complete mechanical repairs and Lube services.read more

My first visit to this shop, so far so good! They fixed my Tahoe and did so in a timely fashion. I…read morewas treated with respect and kindness. My rig is running smooth. I may have found my new shop! Peace be with you all Sherri

I have used Casey's multiple times in the past and they have always has been great…read more I have my car in there now for the Serpentine Belt, and the Rear brakes. There was miscommunication on both sides (mine and theirs), and when I brought it up, they corrected it well beyond what I expected. They really took care of me when they didn't have to. I am beyond happy with their service and how they treat their customers and the repair work done, and will be going back there for all my repair needs.

I'm so glad I found Jim at B&L Car Care. I knew exactly what needed to be done to our Acura MDX…read more We had stripped the high pressure hose to steering rack connection when trying to replace it ourselves. We realized we needed a real mechanic to take over and replace the line and the steering rack. Other places had given us higher prices and much longer lead times to get the work done but Jim gave us a very reasonable quate and was able to juggle some things around to get it done by when we need it. I won't hesitate to bring my vehicles back and recommend this shop to others!

Amazing mechanic and reasonably priced. Definitely found our mechanic and will be coming back for…read moreany car issues and maintenance. Thank you!

This is the only place my husband feels comfortable, and confident, when taking any of his classic…read morecars in for an alignment service. He trusts the mechanics here and is always happy with the service and outcome. The people here are always welcoming and professional. We usually make an appointment over the phone and leave our car for service to pick up later. Located in a high traffic area, so be prepared. Would definitely recommend them for service and reasonable pricing.

Brought in my old Buick on a recommendation from another spot. I had just installed air ride and…read moreneeded an alignment. Upon dropping off the car they told me that due to the age they would charge hourly vs the flat rate, which is reasonable since they haven't made parts for this thing in 4 or 5 decades. They took the time to dial in my steering box which was way out of whack. I could not be happier with the improvement in the steering. It still drives like an old car, but the jerkiness and involuntary lane changes are gone. :) He got the best possible result out of my 72 year old steering parts and gave some great advice to boot.

As a senior I have 44 years of automotive care experience. I whole-heartedly recommend Orchards…read moreAutomotive as the all around best experience I have ever encountered! Outstanding staff who truly cared about my car and my concerns. They took time to carefully listen and they have great communication skill and business communication practices. The staff are polite and respectful. I appreciate that they have never tried to "find" additional unrelated work, or to inflate the bill. Their pricing is competitive and fair. On top of everything, they stand behind their work. What a refreshing surprise!

Well, I have used them in the past all the time. They are close and didn't really have an issue…read more Then I kept having radiator problems. Took it across the street and they told me that the brand new radiator hoses that failed because Orchards screwed up. Then when I sold my car, the guy who bought it called me to tell me that I did not have a newer timing belt, which Orchards had said I needed and I paid for with some other things. Quit going there because things were adding up to not good. I had an emergency and needed a transmission pan. Over the weekend while they had my car, rats or mice destroyed stuff in my car and started to eat through area where my accelerator is. My first aid kits were eaten up, a nice basket I had my dog stuff in. Unbelievable. The work was fine I mean it was a transmission pan but the rodent issue was disgusting!

We scheduled an appointment and they were ready for us with a quote. We moved ahead with the…read moreservice. We picked the car up after the repair. We paid the bill that matched the quote they had given us. The cost was lower than a quote we already had. They were helpful, provided good service and we are pleased with the work.

My sister recommended Munson's so I brought my car there fair prices and it's a family owned…read morebusiness. They tell you what you need and nothing extra. I will definitely go there again.