I am a solo, senior citizen, female RVer. I was having problems with the auto battery in my RV. I…read moretook my rig to PJM Auto and they were able to diagnose the problem, fix it, and get me back on the road. Because of them I will be finishing my travels with a lot more confidence. Great guys & a clean, fun and friendly shop!

I was in a jam. Brakes were making a noise I'd never heard before, different than worn brake pads…read moreand grinding rotors so it had me worried. On vacation and dependent on the car. Tried 5 places in Newport and Lincoln City but couldn't get anyone to even look at me for almost a week. Call number 6 and these guys said bring it on by and we'll at least tell you what's going on, if it's safe to drive. Got there midafternoon. They were very accommodating, professional, pleasant and knowledgeable. Diagnosed the problem and then went ahead and fixed it! Took an hour and a half. It was no bargain but really felt it was worth it, and so pleased that they got me back on the road safely.

This mechanic charged $890 to replace a clamp on a hose and top up the coolant; do not call this…read moreplace under any circumstances.

From the owner: Nothing worse than being stranded!read more

Great shop great people, they will put you back on the road faster than any other shop. Fairly…read morepriced and great mechanics. Great shop great people, they will put you back on the road faster than any other shop. Fairly priced and great mechanics.

So, when I bought my first truck I brought it to these guys. They took me in immediately, found…read morequite a few problems, explained and showed me everything. They are always on top of everything, and make sure they do everything right. When I came in for a DOT they said I had a rear seal leak, and because that was one of the things they said they fixed the first time I was here they told me it was free of charge. Then today, headed out of town with a time sensitive load, radiator started leaking. Limped in and they took the truck in immediately and said I'd be road ready by the next morning. As a small o/o I try to do my maintenance, but big jobs, these guys are the only place I will take any of my equipment. I'm almost worried that writing this more people will come and make them too busy for little guys like me. But, when there's excellent work being done, especially in this scam ridden industry, I gotta commend those doing it. They are great, honest, fast, affordable.

Called and made an appointment for monday to replace all my injectors in my truck. i was quited…read more1200 flat and to trop it off. It would take a couole days. A week later and truck not done, they didnt touch injectors And instead diagnosed a cooling issue. They said total wouldnt go over 1500 and bill is 1833.00. They 100% never tried to do the work I asked them to do. The guy rick told me to come get a check that he was refunding me, when my secretary arrived he said that he wanted me to show and yet this company wasted more of my resources and yet to have the injectors touched. Beware they dont use not one thought on taking care of you and your hard earned money.

Promised and paid for a full repair after my ram diesel work truck received 10 gallons of gas at…read moreArco, instead I have a broken sending unit ... the bill was paid in full by Arco, my truck is still broken. Very poor service took 4 days to get my fuel flushed and truck back. All I asked is for a really good Thorough job. When I picked up My truck there was no receipt, i left my email and was promised a receipt. I still haven't received a receipt! Very unprofessional service.

Stopped in here on a drive to Portland. The whole place was incredibly clean, including the…read morebathrooms. They were pretty well stocked and the cashier was really friendly! I'd absolutely stop here again.

This was my first time stopping at a Love's and I was really impressed. We stopped because several…read moreof us urgently needed a restroom while crawling along in traffic after an event in Eugene. The bathroom was SO clean, every staff member we encountered were pleasant, and we really liked the snack and drink options. Keep up the good work, it's appreciated!

They have gone from zero to hero! The Manager Colin reached out to us from our post and I can…read moreASSURE you these guys have made the situation right! Between Laurie, Colin and yes Erin we are back on track and everything got worked out. Freightliner is doing the recall at light speed and doing a great job! This is the service we have always had with this facility in our past dealings. At the end of the day everyone can have a bad day but it's not the end of the world. Kudos to all and we will be singing your praise to others!

We should've known better than to go back to freightliner in Coburg. We've had bad experiences…read morethere every time and now I will make sure we don't ever go back there again. Last visit was to find out why our motorhome coach was leaning. It has a freightliner chassis. They didn't know how to measure to see if it was level or how much it wasn't level, so they called their techs. The tech told them wrong way to measure (we found out later at another shop). We were told by freightline nothing needed to be done, 4 hours labor and $500 for nothing, coach is still leaning. We called another shop, they said it only takes 30 minutes to get measurement and figure it out, and that freightliner did not measure the correct way. We took our coach there, and in 30 minutes we had the problem figured out!! Much much less bill to pay, and an answer!! By the way, while our coach was at freightliner, they wrecked 90% of the side of our coach while taking it out of their shop, hitting another parked truck. They didn't have a spotter and obviously didn't use a mirror. They admitted that this happens a lot and they'll take care of it, they always do. They had their next door body shop friends come over and they gave an incomplete estimate (we found out later it was an incomplete estimate) which was significantly less than actual repair estimate later. They then proceeded to harass us over and over to take our coach to their next door body shop friends because they give them a great discount (their words). Oregon law says we can have it fixed where we want. We told them no at least 3 separate times, we want it done at the body shop we have our coach at already (fixing a deer impact). Then they wanted a 3rd estimate, didn't do it, we know who we want to fix it. Now finally about a month later, freightliner is allowing our body shop to fix our coach, but freightliner wants us to sign a release waiver. I'm not signing a waiver. I may edit this later with additional information or pictures. I have picture of the whole side of our coach with the damage, but it has their people in the pic so I've left those pics out. I will get other pics taken.