I stopped to get some mechanical work done on my vehicle, which was gonna require many hours worth…read moreof work. The shop manager told me that even though I would be paying the same hourly rate as other smaller jobs, he did not want to have his staff do it because it was too hard. He said that he would rather do a bunch of smaller jobs such as brakes and oil changes than one large larger job even though the pay would be the same. This doesn't make any sense to me at all. He indicated that he was too poorly staffed, lacking Talent to complete larger jobs. The manager was engaging and was polite, but at the same time, dogmatic and insulting to a degree. Not recommended, keep on looking for a shop that is not afraid of your car. I wouldn't be surprised if they come on here and try to turn this around and state some positive things about their business in an effort to use it as free, marketing or advertising, but, enter at your own risk. Is there anything less than one star?

A deer damaged my left front side of by car due to not crossing in a crosswalk. Lint not only did…read morean outstanding job on the car with both bodywork and matching the paint perfectly, but detailed the car better than any detail shop I ever went do. They even detailed the engine compartment. My great Pyrenees rides in my car and they got every spec of dog hair. I felt bad for the detailed. I also recommend them to just detailed your car.

North Olmsted Collision hands down is the best auto body repair shop in greater Cleveland, OH area…read more Pete, Bill and the guys at the front desk provide superior customer service. They maintain timely communication from project start to finish. They handle the insurance intricacies- no small task. The techs have repaired 4 of our cars after an accident. The repairs have been flawless. I highly recommend North Olmsted Collision. Walt L.

They are very highly skilled and so nice. I remember now that it was a car mechanic who told my dad…read moreto call them. They have a great staff and very highly skilled individuals working. Most of all. I really like Bill. He knows his stuff, without any doubt. My mom even said out of the blue, I wonder if the guy who took care of your dad is still there. She described Bill and without any doubt it was him. I think a lot of places make All these promises, yet the deliver nothing really concrete.

Needed help removing a back rear latch for my 4Runner that rusted out. Bolts kept spinning and…read morecouldn't remove. Stopped at Andy's unannounced, Joe came out and helped on the spot. Can't recommended this shop enough. Class operation.

BEWARE. If I could give this shop a 0 I would. I dropped off a vehicle to get repaired and they did…read morenot complete repairs even though I paid. Along paying and not having my vehicle correctly repairs they damaged my vehicle in multiple spots. The owner then admitted they damaged it and also said he will not fix the damage. If you or anyone you know are thinking about having repairs done here I would highly recommend looking elsewhere.

I would not recommend this place at all. Took my plow in for issues it was having. Leaking fluid…read moreand the pump had issues. The owner Mike, has always been quick and reliable but he hasn't been there much recently and they have been short staffed so someone else worked on my truck. They charged me 6 hours of labor and almost 1k to fix my plow for a repair I have proof didn't take the guy 1 hour to fix. It takes Just over 6 hours to fully install a plow with all wiring and mounting. Not to repair a leak. Left the shop and my truck barley start and wheb it did multiple lights were on the dash that were not when I brought it there. Truck died in the middle of the street while driving it home. Ended up putting a battery in and appeared fine. Went to plow with my newly fixed plow and less than an hour into plowing it started leaking fluid all over again. Took it back and they looked at it, supposedly fixed in 10 mins and sent me on my way. Guess what? Plows leaking fluid like crazy again and not working. Called and left 2 messages last week asking if I could bring it back to have them fix it properly and if they could call me back and guess what? No call back yet to this day. 9 days later. When Mike the owner is there, the work is quality and things are completely different. He hasn't been there much recently and when he's not the receptionist and mechanics they do have working do not handle anything professionally or at all for that matter. I run a small business so I don't like to write bad reviews about anyone, but after all these issues, multiple calls and messages with no call backs left me no choice. Do NOT go here, or use this place unless Mike is there and you have a GUARANTEE that Mike the owenr will be the one repairing your issue. Im basically out $1,000 and still at this point do not have a working or operational snowplow. ​​​​

First off they started to say that I had to get my tire patched. Then when they patch it, it goes…read moreflat again while I'm driving. Then they tell me they can't find the source of the leak when the vehicle never even moved an inch from where I dropped it off at.

This lowlife animal defrauded my husband and I of thousands of dollars after messing up the engine…read morerepairs on our vehicle. He strung us along for several months, buying time and saying a new engine was "on the way" all while we were making $500-$1000 payments for the work. He lied to us and told us the new engine had a warranty yet he never provided the name of the company and no paperwork ever came in the mail. When he finally installed an engine he claimed was a new Kia engine, the engine lasted for 3 weeks before the car broke down again. On the repair invoice, he put the wrong VIN # and misspelled my name on purpose, he also always insisted on being paid in cash so there was no electronic trail of his illegal doings. The emotional and financial trauma we experienced as a result of dealing with this poor excuse for a human being was unimaginable. I firmly believe that what goes around comes around, Henry will surely get what's coming to him sooner or later.

Great honest respectful people.i know the family personally and you couldnt meet a better and…read morenicest family owned business prices aren't steep either.so I would highly recommend Henry's automotive for any kind of car care.

Someone had recommended this place to me for an auto detail, so I called ahead and made an…read moreappointment with Dillon for 9:00 am on a Thursday. Pulled in at 9:00, and the door was locked. Thought I'd give him a few minutes, you know, maybe he had an emergency or something. At 9:10 am, employees arrive at another business next to Pro Mobil and ask if I have appt for detail. I said, "Yes." Oh, we'll call him then, they reply. They tell me I can leave the keys with them (at another business?) and he'll be there, " in like 10 minutes." I say I'd rather wait for him, but then am told oh, he should be there "in like 10-20 minutes." I waited until 9:20, and when he didn't show, it was obvious that time was not a priority for this business. At 9:35, Dillon called me 3 times, once leaving a voicemail saying sorry he'd missed me and did I still want to bring that car in for a detail? Uhm. No. Thanks. While I appreciate the owner had childcare issues, he never reached out to me ahead of time, and it took a while for him to even reach out via phone after the fact. I'm sorry this didn't work out and I hope others have a better experience than I did.

Dillon and his team did a very professional job with Ceramic Pro coating my new Jeep Wrangler Chief…read moreEdition. I got the Silver 5 year package. He's very competitive in pricing for this service and does an extra layer of 9H whereas most only do one. They are very detail oriented and as a result I am also having him detail two other cars for me.

If you have a BMW that is out of warranty, do yourself a favor and stop going to the dealer and…read moregive these guys a shot. The professionalism and knowledge that Floyd and his team demonstrate are exceptional. I was equally impressed with them keeping me in the loop informing me how the repairs were progressing and even following up with me later to make sure the work done was to my satisfaction. I've only had one visit with them so far and already I've saved thousands of dollars over the crazy prices the dealer would have certainly charged me for work that wasn't totally necessary.

going to give 5 stars b/c the guys in the garage know BMW's extremely well. Its been 5 yrs since…read moremy last review and that one was 5 stars. They keep getting better. Also have had then work on my Audi's also with no problems at all. screw the BMW and Audi dealerships, go here and save yourself a lot of money.

My car radiator went out on me while I was at work. I called a few places and they were so…read moreexpensive for the distance I needed to go. So I was walking home and I saw one of their tow trucks. I googled it and called!! So glad I did they were able to help me for such a great price. It was raining out so they came and got the keys from me and took care of the rest! My car was safely delivered and I felt so much relief!!!! Great price Great service!!

My car battery died. They came out within an hour to take care of it. Got my car started within a…read moreminute. Thank you.