I am from Northern Virginia but I go to Abingdon for my dental care because I like the care that I…read moreget from Brown Dental Associates. I see Doctor Thurston whenever I go to the clinic. He is very good, he takes care of my teeth so well. He listens to my concerns (if I have any) and addresses them to put my mind at ease. The hygienist are also excellent. The lady in the scheduling and payment department is also nice and sweet. I highly recommend this practice.

I was a customer of this dentist office when they were in Glade Spring, Virginia and they did work…read more2 times and his work was good but it cost me alot. But that was a few years ago. I just called to get an appointment and was asked what insurance if any. Yes I replied I have insurance. Said I have... . The receptionist replied we don't have room for Medicare united health after asking if I had united though my employer. As she tried to word it had I had anything other than Medicare insurance I would get an appointment. So I said so its not the insurance company, you just a problem with people in Medicare. After the total polite conversation it was a PREJUDICE OF OLDER PEOPLE who has worked all there lives to be turned away for not being able-bodied anymore. I know I am not the only person this has happened to by these people.

My parents have gone to Dr. Moore for years. He and his entire staff always give quality service…read morewith an emphasis on customer service. This is a hard mix to find, especially in the medical profession. I was particularly impressed with my parents' last visit. This practice has taken all of the necessary steps to protect their patients against COVID-19. For example, we waited in the car until it was time for my parents' appointment. Staff came wearing masks to the car and escorted my parents inside and returned my parents at the end of the appointment. Also, staff took the time to explain the results of their exam to me and invited me to use their restroom or bring coffee back to our car while I waited. This was a very nice touch. My parents and Johnson City are very fortunate to have Dr. Moore's practice.

Dr Moore has been my dentist since 2013. Times when I've had dental insurance, and times when I…read morehaven't. Today, as a self pay patient, the doctor and his staff once again treated me with the utmost respect, were willing to consider my financial situation (instead of pushing me into something), and worked with me to get a treatment plan that suited me, my finances, and the future of my teeth. I've had extractions, cleanings, and root canals at Dr Moore's office, and everyone there is so kind and knowledgeable, I just won't go anywhere else. I haven't needed it, but they do provide sedation dentistry for folks who have a dental fear. I would recommend them to anyone. His office is on Roan right next to Boones Creek Pharmacy (another great local business), he's a Tennessee native, and a veteran. Make an appointment.

This dental practice really cares about their patients. From the front all the way to the exam…read morerooms; I highly recommend. My husband and I see Dr Ben Perrault

I already spoke to the ladies in the office. The lady who checked me out was clueless that your…read moreoffice even worked with Metlife. The lady who explained the coding just acted helpless as if she couldn't possibly be expected to give a customer heads up that when their child turned 14, the insurance would no longer consider him a child. I personally think that is not something she just discovered, and did not know when your office sent texts to me to update info and confirm the appt. How about, "oh, it's another 14 y.o. we better send a statement that dental insurance isn't covered because he's an adult? Because $220 for a cleaning? How about "do you want to skip xrays?" How about do the uncomfortable task of holding your staff to a higher standard of care and consideration for the patient- including yourself instead of ignoring that I already spoke to your office management. They know who I am. And if they didn't convey that to you, consider that. If they did tell you and you know who I am because they told you, don't bother writing responses that aren't sincere.

Im a senior citizen who has never ever liked going a dentist office. I can now say without a doubt…read morethat I no longer have any fears. Dr. Jake and the staff are wonderful. Understand my aprehensions and took their time with me. I can whole hardedly recommend this office. I have my smile back thanks to this fine team!!!

The dentist is average, at best. The extractions went as planned which is a basic routine for all…read moredentists. The alarms went off when the dentist had a very difficult time with the partial dentures. The product was so miserable, the option of going without them often crossed my mind. Adding to the review, the dentist was supplied with a copy of a full mouth xray; taken while in the hospital. When asked to review the xray for some needed dental work, the dentist never looked at them. I had to retrieve them from his office staff ( which seems to have a very high turnover rate ); with no apologies nor reason for not taking care of a return patient. Never again. Avoid this place like the plague. Fore warned is fair warned.

I love my Dentist and the staff professional, but friendly down to earth and he has fixed my teeth…read moresince he started

Never judge a book by its cover, or be fooled by the wolf in sheep's clothing…read more If you are wanting an experienced dentist and staff that provide EXCELLENT dental services for a more than fair price as, opposed to the price-gouging service charges to pay for the "modern, state of the art" office, then this is where you need to be. The office may seem outdated or "Fred Flintstone" as one mentioned in another review, however the services are not! I would rather pay less (fair price) for EXCELLENT services than more to pay for the dentist's bells and whistles and shoddy services any day! Try the services before judging the book cover. You may just be pleasantly surprised.

The team was very sweet and helpful . The office was clean and equipment was very modern. I had a…read morefull exam, and cleaning. Important part to pain or uncomfortableness. No shots she used a cotton swab with a numbing paste that works immediately and lasts about an hour. Highly recommend and they take my Medicare ins. Thanks Mandy for referring me. Call for appt today you won't regret it. Sunni Johnson

It was $400 for a teeth cleaning and my insurance would not even cover it all because it was so…read moreexpensive

Once again i found Dr. Andrea cox to be one of the best, most caring, gentle dentist I have ever…read morebeen to. Thanks to her wonderful staff Christina and Jordyn Faith for their help in getting me in on such short notice and great care. The best in Kingsport. Thank you again Dr. Cox.

To interested in money than the care ! Had a procedure done…read moreand had to go elsewhere to do another procedure came back and had a cleaning. Dr Andrea Moss comes in gives me a quick look and says I ain't going to charge you for this. The Lord have mercy they did not $75 just to look in my mouth and say a word.

staff and Dr. Rick are professional and caring. He is very kind and tries to make the experience…read moreas painless as possible! I highly recommend the practice

Stay away from Dr. Van unless you like pain and services you don't need.read more