Incredible customer service!…read more I was traveling and sent a message asking for a quote. Chase replied within 10 minutes, on a Sunday when he was closed, and gave me a great price. He also offered to come to us and gave two appointment times within the same and next day. We didn't end up coming through Nashville so didn't get the car detailed but appreciated his quick response and good pricing. Thank you!

I had 2 cars (1 SUV and 1 older convertible) with the Deluxe Plus package, leather seat…read moreconditioning, and clay bar treatment on my older car. Scheduling was a breeze and the two gentlemen that did the work arrived promptly. They worked quickly and were done with both cars in about 2 hours. Before asking for payment they ensured I was happy with the work. Excellent work for an extremely reasonable price, and I love the convenience that they will come to you so you don't have to be tied up at a shop or leave your car overnight. Will definitely be a repeat customer!

After scheduling an appt two weeks in advance, I got an email last night at 9:15 to confirm the…read moreaddress. Not getting the email until the next morning, I confirmed at 6:11am for 12:30 pm appt. NO ONE SHOWED. Called 3 times from 1:00pm-2:38pm, and texted and received no response. I get things happen, but could at least let the customer know something. It was for my wife's car which we had to work around to keep her car home today and change my schedule around for it. Just poor all around....

In the past, I had great luck with Renew, and they do a great job of detailing, however scheduling…read morehas been really difficult lately. The past 2 out of 3 times that I've had an appointment with them they've no called/no showed at least once. I get that things happen like weather or employees getting sick, but they could at least send a text or call to say they aren't going to be able to make it so I'm not stuck at home waiting all day. They no showed without letting me know twice this week but finally messaged me a few minutes after posting my initial review to reschedule again.

I came up with a vision for a Santa design wrap on my Miata MX-5 but wondered how well my idea…read morewould translate into reality. I brought it to the wonderful folks at 12 Point SignWorks and they exceeded any and all expectations! They were quick to respond, sent a spot-on proof, and set up an appointment to deliver it in a timely manner. The quality of the product is solid and worth every penny. Seriously, this experience was fantastic, and "Blitzen" has never looked better! This crew is on the nice list!

I have used 12-Point signs for my work fleet for the last 6 years. Always qualify work, great…read morecommunication, and great pricing! If you have a fleet of vehicle or need to signage I highly recommend!

Excellent job! I recently was given a SUV for my new work vehicle, however, it was given to me…read morewithout being cleaned. The prior owner had a kid, dogs, and also did not take pride in upkeep of this vehicle. BJ worked very hard on it and made it look like I was given a brand new vehicle! It looks great and smells fresh too! Highly recommend this company!

Terrible service! Will not be using again!…read more I recently scheduled an appointment for their mobile services for today at 4pm. It is now 4:30 and I have yet to receive a phone call, let alone someone arriving. I have booked with this company a few times, and every appointment the team is either late (hours) or they don't show at all. This is so unprofessional and I am so displeased with the customer service or lack thereof. They have always done a good job on my vehicles...... but the lack of timeliness, effort, and communication is unfortunate.

Excellent quality…read more Fast and friendly service Beautiful car Not much I can add. For something that's relatively permanent go with high quality

I had the front passenger and driver door windows tinted to match the rear passenger windows. I…read morealso had all of the other windows including the front windshield tinted on the inside with a clear tint that had UV protection. It look great.

Very unprofessional! Promised to complete services on rims but this is the result. From the start I…read morewas very understanding, when I dropped my car off at 10am he promised it would be done by 5pm. When I arrived at 5pm my vehicle wasn't started, so that takes away the same day claim. I was told to come back at 10 the next morning and my vehicle still wasn't done until after 2pm. Instead of taking accountability and making the situation right he decides to be unprofessional. Definitely don't recommend. I guess the saying is true " you get what you pay for" if you try to save a buck you get sketchy or unfinished work.

He was very reasonable and he worked with me on a good price. I love how my car came out and I'll…read moredefinitely go back to him.

Outstanding job, again, by Vinnie and the boys. Fantastic customer service, attention to detail and…read morethese guys truly care about cars - you can tell in their work. Thanks again, Vinnie - will be back for the next one.

If I could give less than 1 star, I would. Vinny Sorrentino took over 3 months to do ceramic…read morecoating and clear bra with incredibly poor communication saying "I've had personal problems" when we did answer phone/texts. When I received my car found out he reversed jumped my battery damaging my alternator/fuses/wiring. He admitted to the reverse jump and said he would pay for repairs. Since then he has refused my calls/texts and has basically gone missing. Please don't use this guy!

Was hoping to give a small business some love, but after several attempts at contacting and leaving…read moremessages via multiple medias, I still haven't been able to get a response. I show a read receipt on the text too. Pretty bogus way of operating.

Juan at Franklin Drive By Auto Detailing did an amazing job on our well used family Toyota 4Runner!…read moreAfter setting up the appointment, I received a confirmation and further communication as the appointment came closer. Juan was highly professional, and a pleasure to work with. I still can't believe the magic he worked on the 4Runner, it is over 20 years old and looks brand new. We will definitely be using his services on our other vehicles!