Pro-Tip: Find what you like at Ashley furniture and then go to La Sierra for a better deal…read more I forgot they are a distributor of Ashley furniture! We first went to Ashley and settled on some wooden dining chairs. We decided to check out La Sierra based on my previous pleasant experience and were given a much better deal than at Ashley. Under $100 a chair including assembly and delivery! They were able to deliver a few days later with short notice that I had small window of free time. Very happy again with La Sierra and would 100% recommend them to anyone. Great prices, sturdy furniture and fast, reliable service.

Stopped in on a whim and boy was I pleasantly surprised. The quality of furniture was awesome!!!…read more The price points were great and even willing to price match to beat the competition. I bought my mother a beautiful grey leather power recliner couch and does she love it! And some lovely countertops stools for myself . I got great service from a gentleman name Gabriel. He was kind and inviting, he greeted me when I walked in the store. He was helpful and knowledgeable when I was describing what I was looking for. He was very honest in his approach and advice. It is because of his business ethics that I will definitely be doing business there again and will tell all my friends and family about this hidden treasure I found!!!! Thanks Gabriel for a great experience Ms. Evans

We had a wonderful experience at Restoration Hardware! The excellent service made our visit feel…read morespecial, and Summer was the highlight. She was warm, attentive, and a pleasure to work with. We truly appreciated her help and the care she put into making our experience a great one. Beautiful furniture is one thing, but exceptional customer service makes all the difference. Summer deserves recognition for hers! Thank you, Summer, and the RH team--we look forward to coming back!

If you're visiting with the expectation of scoring RH furniture and decor for nothing...don't. This…read moreis one of those outlets offering discounted and discontinued product with likely 0 concern for liquidation. I read sentences like these before visiting, but without context they held little value. Sure I've been in a RH before, sure I've gawked at the prices, but price is relative, I said. What is cheap, I asked? Well, I found out. This is the purpose of this particular review. As far as offerings, can you find a cloud sofa or any luxury sofa at RH's version of a decent price? Absolutely! Will you find a chandelier under a grand? Absolutely not! I personally found $660 office or dining chairs as low as $330 a piece, clearance priced bar stools, a large alabaster lamp base for $805, floor length mirrors, plenty of area rugs, patio furniture and bed frames (check out the photos)! Additionally, customer service was on point (not that I'd expect anything less with any offset of RH). If this pricing tickles your pickle, make sure to visit on Wednesdays when they receive new shipment!

Great furniture location! I randomly stumbled upon this store from a Facebook ad, and decided to…read morecheck it out since I just moved to Houston and needed a couch. They had a great selection of furniture with a wide variety of styles too. It seems like they have a good amount of stock, I was able to get next day delivery. At the store, Elif was the nicest! So helpful and kind, and she was able to get me and amazing deal. Definitely recommend checking out this store if you need some furniture in the Houston area!

As an update to my previous review, I did make a report to the Better Business Bureau and received…read morea message two weeks later that the business did not respond. I have notified the ASY that I am cancelling the order and the payment. I'm not sure what customer service is like in store, but definitely do not order from their website.

My experience here was positive. Malik greeted me as soon as I walked in and assisted me with…read moreseeing the living room set that I saw online. He was personable and knowledgeable about their inventory. He was patient and showed me the various options available. He looked up my account and was ok with me not purchasing anything that day. After researching other options for several days, I returned to buy the sofa. (No accent chair since it was too pricey) Malik was there and promptly secured my transaction and delivery date. With the winter storm, they called me to tell me my delivery would be delayed two days and then I discovered they had an old address. I called customer service to update the delivery address and that went smoothly. Delivery day came and they were a few minutes late after the 10a-2pm arrival time. The guy refused to remove his shoes upon entering my home which was a bit annoying because we have brand new carpet upstairs. Regardless, he and his partner quickly unloaded and set up my sofa without incident. I'm thankful for their assistance. Delivery cost me $89.99. I appreciate the company calling me after the delivery to follow up and see how everything went.

1-Star Review - Unsafe Delivery & Incomplete Resolution…read more I had a very disappointing experience with Rooms To Go regarding a recent dresser delivery. My delivery was scheduled between 3 PM and 8 PM, but the team did not arrive until around 10 PM. I was told I would receive a 30-minute call ahead, which never happened. Because of this, I paid someone to assist me who had already left, resulting in unnecessary out-of-pocket expenses. When the delivery team arrived, they refused to place the dresser just inside my home and instead positioned it in a way that blocked my entry door, creating a serious safety concern. When I attempted to resolve the issue, the supervisor was dismissive and unprofessional. To their credit, the company did reimburse me $60 for the assistance I paid for. However, they are now attempting to charge an additional $129 just to place the dresser inside my home during redelivery -- even though this is a correction of their failed delivery, not a new service. I am still waiting for a proper resolution. Attempts to resolve this directly before posting were made in vain. At this point, I would caution others to be aware of delivery practices, lack of communication, and additional charges that may arise even after service failures.

The best kept secret in Houston. Icon furniture has to be the absolute best place to buy furniture…read moreright now. They have have a huge selection of styles in store and they also have a website where you can visit and look at the other excellent furniture that they can order for you. The salespeople are very kind and they aren't horrible vultures. I get it, some places reward that behavior and those sales people have to do their job.. but this is a wonderful small family owned place and I'd shop here before going anywhere else ever again. I'm posting some photos of the showroom, you can see the selection is unique and interesting, a breath of fresh air after visiting other stores and finding nothing but tacky furniture.

A great family business. Sushan was awesome from Assistance with Multiple selections to delivery…read more Delivery was quick and the guys were great with getting a huge sectional upstairs without any nicks. I highly recommend the business.

Great furniture at great prices. I don't have time to shop around so I do all my shopping online…read more They were very accommodating and took my payment and answered my questions all over the phone. Although it's risk at buying a couch without seeing/feeling it in person, it's beautiful and worked out great. Like other reviews, I had a delivery issue. My delivery showed up at midnight instead of the time frame from 5PM-8PM, but he assembled it for me (just putting on the legs), which was a nice touch since I was expecting to do it myself.

I spent alot of money here purchasing a sectional recliner, two beds, and a dining table. My…read moreproblem is with my recliner and lack of help after it broke within a year of minimum use. The problem was that it was an ashley recliner that was poorly assembled. The wood panels were in the wrong place and nails were hanging in mid air. I contact furniture to love to get the warranty started in April. As time passes, I don't hear from them at all, and they didn't respond to even one email. When I call them, all they can say is that the owners know and they are working on this. It's now August and I still have just a broken recliner and haven't heard from them at all. After multiple attempts to call and fix the problem, I've given up. Terrible business practice.

A 3-star. Because I am kind…read more The way they treat their employees need to be changed. They have this system that each employee's working hours are based on how many customer they helped or how many product that they sold. That's good, to some degree, because they will be very enthusiastic when you walk in the door and give your money to them. The best employee you have ever worked with, and you will walk out with a solid 10 for them. Now when you walk out of that door, and they have done their job, that's it. Well, that's my case. I came back with a question about my delivery service, and no, my seller did not care. I asked to see him, it took a while. He then told me to go to ask the customer department while it is his duty to answer me, he sent me there ( not even bother to guide me the way) then rushed to his customer. When I got there, they called him to the department, and guess what? He took 15 minutes to get there. In a place where you can walk slowly 2 minutes/the whole room. Oh yeah, when he got there, he acted like he care, and when I asked him to wait a moment so I can talk to my dad about it, he stormed away. Didn't even wait, just walked away immediately like we are not existing. Treated customer like trash when they done given you their money. So no. If you want excellent service, where you can buy stuffs with cheaper delivery fee, have the right to choose your delivery time frame, and people are more than happy to see you coming back, this is not the place for you.

Be careful purchasing a mattress from RTG in Stafford. On our initial purchase of a mattress, they…read moreoffered a "free" mattress protector. When we had to take advantage of the 90-day sleep guarantee, we thought it would be an even trade with owing just the restock and delivery fee. In fact. We found out that they marked up the original purchase to cover their "free" mattress protector and ended up paying nearly $300 on their mattress guarantee. It is deceptive practices on their part. The manager reacted by laughing it off. Buyer beware!

Sophie's Upholstery does beautiful work. Prices are reasonable…read more I highly recommend this company.

Another company quoted me $1400 to fix the zippers on my Zgallerie Ventura couch. They also said it…read morewould take a month to do. I came here for a second opinion, she fixed it in 3 days for only $450. She and her team are so kind, the customer service, and experience was absolutely amazing. You can tells she's genuine and not trying to rip people off. I'm so appreciative

While we went another direction with how we were going to furnish our new home, I had the pleasure…read moreof working with Amy and she was JUST AWESOME. I explained the situation to Amy that I was doing a fairly quick relocation with my family to Houston and she had everything measured and photos taken of the furniture I was interested in within a few hours. AMAZING! Amy is friendly, knowledgeable and extremely professional in followup and phone calls. When I'm ready to add more pieces to our home, Amy is the next person I'm calling. Thank you for your excellent service AMY :)

Needed to furnish a new apartment and found everything I needed here. Tony was very helpful and…read moreknowledgeable and made the whole process pretty simple.

I have a standing appointment down the street from this store, which is located between Med Center…read moreand Downtown. I kept wanting to drop by, because it looked so interesting from the outside, but thought it may be out of my price range. I'm so glad that I finally went inside, and now I am telling everyone I know what a great find this place is! I had been looking for the perfect dining room table, and after going to all the big name stores, and not seeing anything I liked I went into this store. Lula was extremely helpful going around the entire store and taking measurements. Everything I had found so far had been too big or too small. I have a dining room that is mostly used as a kid's media room/hang out, so I didn't want anything to dominate the room. The entire store was amazing, and there were several options in the store that would work for my room. I left the store with Lula's card and spent the next week emailing her back and forth with measurements, and discussing options. Lula was so kind, and always emailed me back immediately. After going to the store a second time, I realized from the sign, that both times I went to the store was at their closing time. Each time they stayed to help me for almost an hour, and never mentioned that they were closed. Lula's husband even agreed to make some physical modifications to the table that I wanted. Try asking for that at a big named furniture store! The table is in my house now, and after delivery Lula contacted me to make sure that everything was ok. I highly recommend checking this place out!

Beautiful interiors, items are totally different from what I have seen anywhere else, all items are…read morehandmade and imported from different places, just gorgeous.