I reached out to a couple transportation companies when we started shopping around for our wedding…read moreand ASL was the only one to respond quickly and consistently. My point of contact, Ashley, was so friendly and her responses to any questions we had were almost instantaneous! While we didn't personally ride the shuttle we booked, it seemed drop off and pick ups went smoothly for our guests. We did get one comment that the ride in the vehicle was a little bumpy but the driver was good.

I'm so sad to have to give this negative review. This company was my go-to for many years and it…read moreused to be always flawless and reliable, plus pleasant. Today, I've had a very disturbing experience. Briefly: luggage carousel took a long time to get rolling (about 40 minutes). I called the dispatch to alert them so that they'd know A) I'm not ghosting and B) probably don't want to rush to the pickup zone if they have a better place to wait. 30min into my wait (25min after my courtesy call), the boss from headquarters calls me and demands that I tip the driver extra because they don't pay him to wait more than 30min. And he wasn't nice about it. Thing is, I'd already tipped nicely on the pre-pay (which the rude caller knew), and given the hard time we were all having with this delay and a late hour, I was planning to give a little cash too. This call changed my experience, changed my feeling about tipping the extra (I couldn't feel anything but resentment), and also admittedly reduced the amount of that extra cash when I did cough it up. Driver also made it clear that he was not happy to be here, and that I was obviously a tremendous inconvenience. For the price I paid, I would have appreciated a bit more commiserating attitude versus a misdirected anger attitude. Waiting isn't super fun for anyone, but at least he was sitting in a warm car and had all of his belongings. Please anyone who has a better airport limo company in this area feel free to DM me.

Have used this service before and was very happy . Prompt arrival and pickup and reasonably priced…read more. Would recommend !

Awesome taxi service the best if you need a ride call yellow taxi they are the 1 companyread more

I called Yellow Taxi in Revere when I was at Target a few weeks ago. They were very fast and the…read moreperson who picked me up was very friendly and helpful with my groceries. He put them on my porch which was extremely nice. I recommend them and I would use them again.

These guys know service!…read more I know the other reviewers agree, but when I find a company that really respects and cares for their customers I want to publicly acknowledge that. John was great at scheduling the ride and Bobby was an absolute gem of a person. I am so happy that we started our trip to Boston with a ride from Boston Logan to our hotel with Bobby.

Outstanding experience with ATR Limousine! First time using them and highly recommend! Prompt…read moreresponse, competitive pricing, clear communication and excellent service at pickup and drop off.

I reserved the car for a five hour trip to see a Boston Red Sox game. The car arrived 90 minutes…read morelate and every time I would call for an ETA they would continue saying he's 10 minutes away. My credit card also got charged twice for the same one trip. Definitely will not be returning . There is a reason this business only has two or three reviews, most likely from family and friends.

Manel is absolutely ideal! Upon the recommendation of a friend he helped us with a surprise trip to…read morethe airport and provided us with an exceptional start to a wonderful adventure. Car was clean, classy, and on time! Looking forward to future trips with you and your company! Thank you Manel!

This week, I was dropped off at Boston Logan Airport by another limo service, and when I got to the…read morecheck-in kiosk, realized I left my cellphone in the limo. I quickly went out to catch the limo but just missed it. Marilia from Countryside Limos was waiting for a customer across the street from my frantic attempt to chase down the limo, and observed my distress. She quickly gathered me up, escorted me back to the the sidewalk, and before we did anything further made sure we were both safe from the chaotic airport traffic. She asked me what she could do to help and I asked her to use her phone to look up the limo service I used. She dialed the number and handed over the phone. Her quick thinking, caring and effort to provide immediate assistance led to me getting my phone back within 15 minutes. She did all of this with a smile, genuine caring about my safety and a clear desire to assist me in this situation. I tried to offer a gratuity which she would not accept. And then I asked for her company name and phone number. Trust me, whenever I use a limo service in the Boston or New England area, it will be Countryside. People like Marilia say a lot about the values a company practices with its clients and customers, and I want to be one of them. Thank you Marilia--you truly saved my week--not just the day!!

Countryside is a very reliable company, I use them for picking up my employees and clients at the…read moreairport. They respond quickly to any requests and they are timely with their pickups. They are always personable and pleasant to work with. I highly recommend them.

Giving a 5* rating as I got a prompt response to a quote request via yelp and saw there have been…read moreno reviews yet. Will save for future use depending on travel needs.

I made reservation for an SUV yesterday. The next day, I called and spoke with the owner of the…read morecompany who answer the phone requesting an average quote for the service because I did not see it in my confirmation email. He briefly told the quote I received on the website was going to change because the amount of suitcases. Which I was fine with it. But when I asked him, when was he going to inform me about the price change? He got upset and told me he was going to canceled my reservation. He stated, that I appeared unhappy. At no point, I mentioned I was unhappy nor I was NOT rude. Yes, a bit disappointed with his customer service skills. As I attempted to get his full name to filed a complaint, he hang up the phone. Message to the owner, you have no CLASS , no customer service and IF YOU ARE THE OWNER you should NOT be answering the phones. Let the experts do the talk because obviously you are very immature.

Had a great experience. Went in recently in a bit of a panic. My son's wedding 3 weeks out. My own…read moresuits don't fit due to weight gain. I was looking to rent a suit, but the alterations I would need due to my short and stout frame made renting impossible. Rita was amazing. She calmly went thru stock a few times and found me a suit on clearence (due to discontinued color); and sold it to me at the rental price with all alterations included. Hallelujah! Highly recommend these folks, and ask for Rita!

Rented 2 suits here for a funeral of all things and since Russo's has moved to Reading, I was…read moreintrigued about the setup and I had a good experience with them in the past. We went in to get fitted- we probably picked the wrong day the staff was super busy because it was wedding season! (Late June I was there of 2022). We waited as the people ahead of us were taken care of then proceeded to be fitted. I will say right off the bat I have a weird body shape- no jacket seemed to fit right- again weird body shape McGee over here. One of the other tailors freed up and took us right on back to the fitting rooms. He had me sized up in no time and in a comfy suit then went to work on fitting my stepson. After a few minutes we were looking spiffy and comfortable. I watched as rack after rack of groomsmen tuxes were bagged up and labeled ready for pickup, the tailor joked with us both about how crazy busy it was as he fitted us and generally kept us at ease. Suits rented- money paid and off we went. Here's the nice part- the shop was nice enough to let us rent the suits about a week early and when went to return them the shop was closed as the team was off for the 4th of July (well deserved after the craziness I witnessed with the weddings lol). So I called their number and left a message asking what do as I was going on vacation. Maria called me back and told me to not to worry about it and bring the suits in when I got back- there would be no late charge. Good to her word we were not charged and it was an overall great interaction with the shop. They take cash, venmo, and credit- but there is an extra fee for the credit card processing- a sign on the counter states this as well. One downside is there is not seating area in the main shop to wait- but the shop is so full of suits, and tuxes it makes sense why it's not there. Other than that- thank you Russo's for your kindness and understanding throughout the process of rental and return!