We had Gina as our driver and she was excellent. Was a late drive home from a wedding with myself,…read morewife, and two young kids under 2. Both kids were overtired by that point, and Gina was super understanding and kind with them. Car was very comfortable too and perfect for what we needed.

Had a great experience with Jack Murray as my driver for a 2-hour ride from Providence to the Cape…read morein Sept 2025. Clean and spacious vehicle. Jack was incredibly polite, safe and personable. Would definitely use this service again!

Ride service has been on time after every flight. Driver sends text messages to customer regarding…read moretheir location and is very helpful navigating Boston Logan's insufficient signage to hired driver parking area.

We really had quite excellent service with a pick up and drop off for our international flight…read more Joanne communicated both by email and voicemail after the quote and confirmation emails were sent after booking. Driver communicated well with a slight delay in the pick up and was courteous as well. Highly recommended.

I needed a ride home from the airport on very short notice. I texted Rich, and without hesitation,…read morehe immediately said no problem! When I asked him if I needed to call the office or fill out the online form, he assured me he would do it all, and he did! I hadn't even gotten off the plane before Christine, one of Brookside's drivers had contacted me to let me know she was there waiting. So nice to get out of the airport so late at night, and know that your ride is waiting, the car warm and clean! Christine is a pleasure and I enjoyed our chat on the ride. Brookside, you've done it again! You are always available, always dependable, and always a pleasure to use! Thanks again!

Warning!!!‼ they are out of business!!!! I booked a ride to…read moreand from Logan, in April 21,2025. NO ONE told me. I have to get a ride to Logan for Wednesday! If I hadn't called and texted my previous driver I would've been sitting waiting for someone to pick me up that wouldn't be coming! They closed in June. The owner is having serious health problems, however his daughter is in charge of booking and contacting the client. I am trying to get my money back, find a ride. It's sad really because prior to this I always had gotten good service.

THIS COMPANY IS A SCAM!! DO NOT USE!! I never saw my deposit again for a service I booked and did…read morenot receive. Not only do they have horrible customer service, but their vehicles are a danger to public health. They have been shut down by the city and continue to operate unlawfully. DO NOT USE!

After looking at recent reviews on Google, I was dumbfounded at some of the comments that claimed…read morethat this company used vehicles with suspended registrations to transport people. After an airport trip this past week, I took the time to look it up on MASS RMV after getting the license plate off the app I used for my trip. And to my absolute shock I see that the Aviator that was used to drive me not only had a revoked registration, it had NO CAR INSURANCE!! John Webb ignores all phone calls and will give you the run around and every excuse if you can get a hold of him.I reported this company and I have no idea how they are in business, they need to be closed for good! Don't ever use this place, it's criminal.

These guys know service!…read more I know the other reviewers agree, but when I find a company that really respects and cares for their customers I want to publicly acknowledge that. John was great at scheduling the ride and Bobby was an absolute gem of a person. I am so happy that we started our trip to Boston with a ride from Boston Logan to our hotel with Bobby.

Outstanding experience with ATR Limousine! First time using them and highly recommend! Prompt…read moreresponse, competitive pricing, clear communication and excellent service at pickup and drop off.

Another 5 star experience with Boston Chauffer!! Always on time, polite and vehicles in perfect…read morecondition. Always recommend them to friends.

We had a limousine service for my nephews wedding. We hired Boston Chauffeur to drive us. The…read moredriver Jay showed up on time very clean cut dressed very polite.. Limousine was spotless and very comfortable. Jay was a spectacular limousine driver from The time he picked us up until the time he dropped us off .. Whatever we wanted whatever we needed he was there. Wonderful experience and I would recommend this company to anybody. Good job Jay It was a pleasure to meet you

Our driver Mike did an excellent job of getting us to and from Logan airport. Friendly and very…read morecalm even in crazy Boston traffic.

Thank you for rescuing my clients last night in Boston. They had a very long day of cancelled…read moreflights and greatly appreciated your wonderful service! It's great to work with a local 24/7 company that makes me look good to my clients. Thanks again Colleen Nauss Milne Travel

Garrett is always there for us! Always on time, clean,courteous and respectful. All American Limo…read moreis our ONLY go-to! Michelle Bunker

American Limousine has a dishonest person working for them. I was recently in car accident with one…read moreof their driver. He was rushing to get to work because he was late, he came out of a small street ignored the stop sign and came onto the street that I was on which then caused the collision. He knew he was wrong and didn't want me to call the police because he was late for work and I felt bad so I didn't. So tell me how he lied to his insurance company saying that I was coming out the small street and he had the right a way. Crazy how people are so dishonest! I definitely learned my lesson, call the police next time! It happened in Lynn, Massachusetts.