1. Boston Preferred Car Service

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Bedford, MA

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Boston Preferred Car Service

3.0 (2 reviews)
Open • Open 24 hours

Services - Boston Preferred Car Service

Limos

Town car service

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8 years ago

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Samarone S.

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8 years ago

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Colonial Livery

Colonial Livery

3.9(7 reviews)
3.9 mi

Highly Recommend. Good communication, on time, very comfortable car, Great Driver. Price reasonable.read more

My family has used this service for probably 20 years. They were recently bought out by a larger…read morecompany and what used to be nice reliable service has become terrible. The last three rides I have had with them have been unsatisfactory. One was over 45 minutes late to pick me up to catch a flight to go to the airport with no apology or compensation from the company whatsoever, they have a call center that is somewhere , managed by people who don't really care whether you get your flight on time or not and seem to have no control over scheduling or fixing a problem. The second trip from the airport, my flight arrived, and I had received a text while I was still on the plane that they had forgotten about my reservation( made at least a couple of weeks in advance) that I needed to call them (!). They get the flight info so they know when you land. The driver was great and texted me, but apparently they had run out of cars , so he had to come pick me up in a school bus! Again he was quite late getting there. My most recent ride was with a driver that I have had multiple times he is unwilling to make any conversation and was really sick, coughing excessively, opening medication while he was driving and wearing no mask! Even after I explained to him that I'm going to see an elderly relative recovering from cancer treatment he didn't make any effort to be more considerate. I don't like writing public reviews like this, but considering the cost of this service and how polite and elegant it used to be, I would say you're much better off getting an Uber or a Lyft.

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Colonial Livery
Colonial Livery
Colonial Livery

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IBoston Limo

IBoston Limo

4.8(22 reviews)
13.9 mi•Back Bay

Very frustrating and unprofessional experience with IBoston Limo…read more When I booked, I received a confirmation email that was essentially just a receipt. There were no pickup instructions, driver information, or contact information included. By the time I arrived at the airport, I still had not received any communication from the company, so I had to Google IBoston Limo myself just to find a phone number. I called twice and spent about 20 minutes wandering around the airport trying to figure out where I was supposed to meet my driver. When I finally reached someone, instead of helping resolve the situation, he immediately became argumentative and yelled at me, insisting that he had texted me. I explained that I had not received any text and had been checking my phone constantly, including while I was on the plane. He continued to argue with me, hung up, and then sent me a screenshot showing that he had supposedly texted me. Whether there was a technical issue with the text or something else went wrong, arguing with a customer who is stranded at an airport and cannot find their driver is an incredibly unprofessional way to handle the situation. A simple apology and clear instructions on where to meet the driver would have resolved the issue immediately. Instead, the interaction made an already stressful situation significantly worse. Once I finally found my driver, he was lovely, courteous, and professional. Unfortunately, everything leading up to that point, from the lack of pickup information and communication to the way I was treated when I called for help, was unacceptable. I will not be using IBoston Limo again.

Sparta Limo is a great company. Dependable, reliable, safe, and all with superb customer service…read moreyou don't find anymore. The owner, Bob, is someone you can trust and is a caring and wonderful individual. I'd highly recommend Sparta Limo for anyone looking for a quality experience.

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IBoston Limo - Clean comfortable vehicle.

Clean comfortable vehicle.

IBoston Limo
IBoston Limo - Efficient rides.

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Efficient rides.

Boston Preferred Car Service - limos - Updated October 2026

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