Adie at this location went above and beyond to make sure my car was perfect. 2 other car washes…read morecould not eliminate my issue. Have heard so many good things about Crew Carwash and decided to give them a shot at it. Adie would not stop until my car was PERFECT. Thank you Adie and Crew Carwash for doing what 2 other car washes could not do.

I realize my last review was 9 years ago for Crew Car Wash, but clearly in 9 years things have…read morechanged in my perspective. Now this place is like McDonald's. They are running on auto pilot and collecting the cash. They have a corner on the market a bit with location and history of being in this spot. Get in line, hand over your money, be on your way. Now it appears that the price I noted 9 years ago was $19 and this time my car wash was $18, so that says something. And then $2 for 8 minutes of self-vacuuming. When I return home to detail the inside further myself, the outside windows remain smudged and dirty. Upon closer inspection, this is when I noticed how dirty the outside of my car remained. I understand a drive-thru car is not a hand wash job and it cannot get everything. But my car was dirty before and remained so after...noticeably. My new rating of a 2 is because my car remained filthy....full stop. There are so many employees out front of Crew Car Wash when I am there, taking money and getting you properly on the conveyor belt. Like noticeably a lot. Some of those employees could be better utilized with a bucket of suds and a scrub brush to simply brush down those spots on your front bumper/headlights and tailgate a bit before a car enters the conveyor belt. Nothing too labor intensive. In Vegas and elsewhere where I regularly have cars washed, this is standard. It would have probably gotten off a chunk of the dirt, bugs, grime that remained on my vehicle and thus not warranted a 2 on Yelp. I know, life is about managing expectations and clearly I need to lower them here at Crew Car Wash. Maybe even some of those employees doing a bit of drying on the tail end would be nice. People like me provide tips for stuff like that and this would catch the window smudges I am talking about that were real bad. Again, lots of staff up front that could be a bit nicer upon taking my money, but indeed the service quality needs to be much improved. All show, but no dice. Not sure I am returning anytime soon.

If you're a Rainstorm monthly "Fast Pass" customer and wish to cancel, make sure you do it at least…read moreseven days before your next billing date. While this is stated in the nearly 5,000 words of Terms and Conditions on their web site, it is not mentioned when signing up. I neglected to read the fine print online, went to cancel two days before my month was up, and found that my credit card had already been charged. Local and district management flat-out refused my request to reverse the charge.

don't use rainstorm car wash I took my truck there and they guided me in wrong after I stopped and…read moretold them they were and it caused my truck to dent then they grabbed my steering wheel and made it dent worse

The owner of Marketview Lube is truly a rare kind of person--someone who lives life with honesty…read moreand integrity. I had a car emergency while in line for the car wash when my vehicle suddenly started smoking. Without hesitation, the employees and the owner rushed over, moved the cones, and guided me into the oil change center. They quickly diagnosed the problem: my coolant line had completely broken, and all of my antifreeze had leaked out. At that moment, I could have been vulnerable to being overcharged for a repair I knew nothing about. Instead, the owner went above and beyond--personally driving to Napa twice and even trying the Dodge dealership to find the right part. He was upfront about the price (around $200) and even apologized for the cost, though it was completely out of his control. His care reminded me of how my dad or grandpa would have looked after me--genuine, protective, and trustworthy. Because of his quick action, my engine was saved from what could have been devastating damage. He got me back on the road with a very reasonable bill, and I left feeling both relieved and grateful. I even tipped because I felt guilty it wasn't more for the time and effort they put into fixing my beloved Journey (or the "Ourney," since the J fell off!). All the owner asked in return was my continued business--which he now has for life. In a world where service like this is so rare, Marketview Lube is a shining example of kindness, integrity, and heart. I left feeling safe, cared for, and thankful to have been in exactly the right place at the right time.

The car washers spray the car by hand to get off any spots that won't get off through the normal…read morewash. There are vacuums available. I have not used the mechanics there yet but I was happy with the car wash service.

Do not go to this place they have a sign up that says they give free towels for drying your car…read more And that it's a lie they do not give free towels or drying your car. Go someplace else reputable.

I went to get my car washed and there were still bugs plastered on my windshield, the dirt went all…read moreover the back of my vehicle. They refused to run it through again. They stated because I ran my other car through 2 times because it wasn't clean, so they wouldn't do it again. What good is a car wash if your car isn't clean!! Their solution was to buy a package, why would I do this so late in the year. I will not go back!!!

If you're a Rainstorm monthly "Fast Pass" customer and wish to cancel, make sure you do it at least…read moreseven days before your next billing date. While this is stated in the nearly 5,000 words of Terms and Conditions on their web site, it is not mentioned when signing up. I neglected to read the fine print online, went to cancel two days before my month was up, and found that my credit card had already been charged. Local and district management flat-out refused my request to reverse the charge.

The employees were so embarrassed when they had to ask me to back out due to another mechanical…read morebreakdown. This is after a 20 min wait in a line of 12 cars. This carwash has been shut down several times this year, 2023, for problems and maintenance. I chose this location (Neil St. Champaign IL) for convenience but the unexpected closures have been a nuisance. I've been trying to cancel my membership for 3 months but the customer portal on Rainstorm website is always down for maintenance. I have called and left unanswered messages and my emails are never returned.

I went there again today. The washing of the car was fine. Their vacuum cleaners are worthless…read more They are big and silver, they are better off storing grain for the farmers.

This car wash just doesn't get the car clean. The bug prep cleaner is a great work out but doesn't…read moreget the bugs off. Maybe they've changed the product from last year or dilute it too much? The running boards and back window of my SUV don't even look like they've been through a car wash when I'm done. They had no detail bottles or rags available and ask that you limit your vacuuming time to 10 minutes. Complete waste of money. The kids who work there are friendly and nice.

This carwash tore up my new truck. I called corporate, I was called a liar and now they ignore my…read morecalls and emails. I posted pictures of the damage to their fb page and they changed the picture on my post. Do not use this car wash.

we have been using Lawson and son pumping service for 25 years! Great to work with! Very dependable…read moreand so grateful for their service to us through the years!

Lawson and Son Pumping Service is currently being sued for breech of contract on 2 counts in civil…read morecourt for thousands! They DO NOT stand by their work performed and work around a Health Dept. (That I reside in) when it comes to violating the licenses they possess. They claim they're insuranced, but fail to produce name and information when asked (on more than one occasion). This is my personal experience that I've been going through for months in court, and I can attest to. In my opinion I'd go elsewhere unless you need a port-a-potty (because it's pretty hard to screw that up..‍ This is my personal experience that I've been going through for months in court, and I can speak of under my freedom of speech concerning this review!

Definitely better than the ones in Georgetown or Tilton. I wash my car by hand and you get more…read moretime here than any other place I've been. The other places are always so dark and dirty looking. And, if you use dollar bills instead of quarters in the self serve, you get even more time.