Probably one of the worst experiences I have ever had working with an internet department in my life, specifically Audrey Hernandez. I am looking at buying a $50k car, and she had the audacity to say I was not a serious buyer because I asked for a video of the car. It was like talking to a broken record "Do you want to do a credit app now or when you come in". 0 customer service, absolutely no attempt to help me with my questions. She just told me to "check the website, the photos look good" and proceeded to send me a link to the main web page. When I called her out for her terrible customer service, she proceeded to get into an argument with me via text which I would be HAPPY to provide to the GM, essentially telling me she works with millionaires and people with 800 credit scores, so because of that I guess she doesn't need my business? Completely unbelievable. As an automotive professional myself that works with dealers nationwide, I found this shocking to say the least. Let's see what your GM has to say about this Audrey, since you obviously did not care when I told you I'd reach out to him! By the way, 100% not buying a car from this dealer now directly because of my experience with this young lady. I can only imagine what kind of nightmare awaits me down the road if I were to purchase this car, God fordbid. read more

F+++ for a grade! This place of establishment is the WORST vehicles dealership I'VE EVER BEEN TO IN MY ENTIRE LIFE!!!!! Going on 63+ days at this juncture!! Deanna told me it's the holiday so I will have to wait till Wednesday. So that means I can't drive my car that I'm paying for for two days because they're incompetent. When I went to submit a claim for my car the warranty place said they never paid the initial coverage payment!! It took my friend and I almost 8 hours of HELL to but a car! The staff is UNPROFESSIONAL AND DISTASTEFUL! I'm embarrassed to speak of where I even purchased my car! The owner was their as well; just as lost and unprofessional!! They wanted me to leave off the lot WITHOUT warranty with flashing engine light, hill assist light on, and C-diff flashing!! The "mechanic" was there... He didn't speak ANY English! He couldn't even help AT ALL!! He didn't even possess a computer to asses the situation! DEANNA THE VERY VERY VERY RUDE ONE WHO ANSWERS THE PHONES IS THE ABSOLUTE RUDESTEST ONE THERE!!!! SHE HAS NO RESPECT FOR CUSTOMERS!! I will be sure to repost this on a daily basis to keep everyone informed of the disgusting feeling that is conveyed to me from this company!! read more

I purchased a 2015 GLA250 Mercedes Benz with 22,000 miles on 9/7/2019 from this dealership. I emailed the dealership the night before when I found the vehicle posted on Craigslist. I was responded to promptly early Saturday morning with all the information I needed regarding my request about the vehicle before I drove the hour to car shop in person. I brought a good trade in vehicle, fully owned with a clean title, with only 30k miles on it. I had good proof of income. I was honest about my credit score, & I also provided a cash down payment with my trade in. I have had zero issues with my vehicle thus far & am very happy with my purchase. I recommend these guys. They were diligent in my transaction & provided me with all the information that was necessary for me to understand what I needed to do to get into my next vehicle. Thanks, World Auto Inc! Great Experience! 100% read more

One thing I want to say is that my process at World Auto Inc. was so smooth, my sales rep Marcos was nothing but the best. I know I failed him because I was supposted to go in two weeks ago, but he understood and accommodated me and had nothing but patience. Working with World Auto Inc. they were informative, helpful and understood my financial situation wasn't the best but did all they could for and I have to thank Marcos for walking with me every step of the way. Such a smooth process and never pressured me in anything. Yes they were very realistic because I wanted that luxury car but they assured me that I would be getting exactly what I wanted that upgraded mom car with the extra space. I not only recommend WorldAutoInc but Marcos the sales rep to alllllllllll customers for being friendly attentive and patient with me. read more

Lol I'll be merciful and won't speak the truth about World Auto. I am an ex-employee who worked here for over a year. I ran the marketing department along with their business pages and boyyy let me tell you one thing, read the bad reviews instead of the good. They pay customers to leave good reviews. And careful, just because the carfax and autocheck is clean doesn't mean the auction they bought it from didn't notify them on previous accidents. Don't believe every clean carfax lol. Even their high end cars like mclaren etc have rust bubbles and imperfections. They buy used and abused cars and make them look good. I could keep going on and on but I'll be merciful. Btw they held my last weeks check and commission since I walked out on them. I am not the only ex employee who didn't receive their last paycheck. read more

I am VERY happy with our vehicles.. We will definitely recommend World Auto to our friends. We came from out of town, spoke to Edna who made it very easy for us to know what documents were needed and answered all of our questions. When we arrived Kovac helped us, He has the BEST customer service. He helped us and stayed with us the entire process making sure we were doing okay and doing his best to get us the best deal. I couldn't have asked for a better person to guide us through the process. And still he followed up with us after, to make sure we were happy with our vehicles and make sure we didn't have any additional questions. If I ever need a vehicle again or if anyone needs to purchase an vehicle Kovac is the BEST hands down. Thank you for everything. read more

I had the best time ever at worldauto. I Purchased and Dodge Charger scat pack. And my salesman was Jer'Marco he is so nice he made sure i got everything done he stayed with me the whole time i was there. He feed me and my wife. He really made us want to send my whole family there to get a car. Not only did i get a car but i got a friend to and that's good thanks Jer'Marco and worldauto for helping me get my dream car if it was not for Jer'Marco i don't think i would have got a car and my payments are low my car is very nice and he even made sure they cleaned it the right way he checked all my fluids filled them up for me and he filled up my gas tank read more

Honestly, I've enjoyed my experience with this car dealership. I have recommended all of my close friends and family to this car dealership. Financing was a breeze. They're really are committed to working with you, and finding the best deals that are suitable for you and your family. I have the pleasure of working with MO, Gustavo, and SJ and these three gentlemen has restored the meaning of "exceptional" customer service. I was very comfortable the entire process and I did not feel pressured and they truly care about you, and making sure that you are comfortable. Hands down the best car dealership I have ever went to. read more

We just got a car from World Auto! What a wonderful professional experience!! We walked in with our approval letter and walked out with a new car two hours later. Natalie, the finance officer and Jose the sales rep and the sales manager were extremely courteous, helpful, and respectful. Jose went out of his way to help us get through the process quickly to get the car we wanted. We highly recommend World Auto and especially Jose the sales Rep and Natalie any day. All the staff were very professional. They made this a memorable experience. Thank you World Auto! read more

Wonderful experience, I've been visiting this dealership to get my car done for the past day or two and couldn't fathom my experience here. Wonderful service, great people and the cars here are excellent. Gus was an amazing salesman and did an excellent job. The deal was straight forward and handled easily. I am going to revisit in 6 months to get refinanced. I told all my friends and family about this place and hopefully the next person has just as great experience as I did. Thank you world auto!! read more

Ever since my teens, I've wanted the Lexus IS and thanks to world auto I was able to get one. I ended up getting the F sport model and I don't regret it . The car rides and handles like a dream, has incredibly luxurious seats and I haven't had any problems since I've bought it. Lexus reliability is truly unmatched and the people who sold me the car worked with me and gave me a great price. I bought the car at around 23,000 miles and plan to drive it until the wheels fall off. Thank you!!!!!! read more

I just came to this place after a super long drive for a camaro ZL1 that I left a deposit on over the phone over a month ago. I finally was able to come here and pick up my car. I was at first hesitant but rest assured I came here and everything was taken care of as expected. The manager there who is Sean really looked out for me and my family. I traded in my suv and they paid actual value for it. When it's time for me to revisit again I will buy from them when I get the chance. read more

World auto is really the place to go for any car needs.. When I went I had 2 repos on my credit and just faith and hope for another chance to get a car and rebuild. My salesman Geo along with the strong team in finance were able to get me a new corolla loan with very low miles. Not only did they help me in my time of need they also were able to put my friend in his dream car with the same care. I'd recommend everyone to stop by world auto for any car needs. read more

Bought my dream car here!! Ever since I was a teenager I've always wanted the Lexus IS. Thanks to the amazing staff over here I was able to buy it. I ended up getting the F sport package and I couldn't be happier. My car rides and drives like a dream. I got the car for a great price and was able to work myself down to a pretty decent down payment as well. I bought it at around 23,000 miles and I plan to drive it until the wheels fall off!!! read more

Thank you so much to Shawn at World Auto for getting me into my new Mercedes c300. He made the purchasing process so easy and seamless. There was no pressure and he was patient and answered my milllions of questions. He made sure I was absolutely satisfied with my purchase before driving off the lot. World Auto has a lot of great options for your next vehicle purchase. Make sure you buy your next car at World Auto with Shawn. read more

I was a little skeptical about coming here because of reviews but really happy that I did. When I walked in I was immediately addressed by the staff and assisted which made me feel like a priority. I showed up just to browse for any newer used vehicle that I could get at a really decent price and was able to leave with $1,000 down on a 2017 Corolla. With their service and care I'm definitely coming back here for my next car. read more

Absolutely the worst dealership in Orlando. They tell you lies over the phone just to get you in the door. Once you arrive the story changes completely. They partake in shady business practices and even tried to print out a paystub saying I worked there to try and get me approved. The dealership wreaks of marijauna and the lobby is disgusting. Please do yourself a favor and stay away from this dealership at all costs. read more

Once I arrived at the dealership, A manager name Jermarco greeted me so kindly. I didn't have a certain car in mind so he walked me around telling me about each car I walked up to. He helped me out so much and knew a lot of details about the cars on the lot. I ended up buying the Lexus SUV RX 350. I'm beyond grateful that I came to this dealership and got the amazing service from Jermarco. Thank you so much read more

Just purchased my first van with their first time buyers program. I had quiet a bit of trouble trying to get something for me and my family. Shawn pretty much did the entire process for me which was quicker than the average time i spent at the last 2 car places. So far I am happy to buy from them. I read what a few other people said about this place but glad to say it was a great experience for me. read more