This location is awesome ! I scheduled my SUV's first maintenance here and I was very impressed by…read morethe quality of service and professionalism of the staff. I decided to schedule here since I had errands on this side of town and used my VW app to schedule . It was easy and so convenient. Wait time was about an hour so I stayed and utilized the waiting area which was stocked with beverages from iced and hot coffee, lattes and macchiato to infused water station. Tons of tables if you wanted to bring your laptop and work ( I did not lol) Once my truck was finished , it arrived washed and ready to go. I was very happy with my appointment.

I genuinely didn't want to write a negative review. I sat on this for a bit, hoping I was just…read morecatching them on an off day. Nope. I was interested in a Golf R they recently took in on trade. First red flag right out of the gate: why is a car listed for sale that hasn't even been cleaned or prepped? If "as-is dust" is the new sales strategy, that should probably be disclosed. Alex sends me a quick video once I ask for one, which was fine. I then call back to discuss trading in my Audi RSQ8. I wasn't asking for a locked-in number -- just a ballpark estimate, which is completely standard. Instead, I'm told I have to bring the car in and that they won't even discuss a rough value without physically seeing it. And before anyone jumps in with "that's normal," it really isn't. 99.9% of dealerships (and no, that's not an exaggeration) will ask for photos and a VIN and give you a rough range. The reason? Apparently the used car manager "got burned once" on a 500-mile car. Cool story. For context, I could buy four brand-new Golf Rs for what an RSQ8 costs, but sure -- that one time scarred him for life. Anyway, between the unprepped car, the refusal to do even a basic estimate, and the overall vibe, I'm out. Wouldn't deal with them again.

Great selection of cars and really good people. Jerry and Hawk are awesome and they made everything…read morego real smooth and easy

We needed to replace my car recently due to its age and figured given the cost for…read morerepairs/maintenance over time, we might as well just upgrade our vehicle. After going through 3 different dealerships, we came to Enterprise and they couldn't have made the process easier and simpler. On my first round with them, Jose helped me find a vehicle. He went above and beyond to work with me and my foot hadn't even hit the door yet. Over the course of a week, he scoured the inventory across several locations and worked with a very picky Yelper finding him vehicle after vehicle. We landed on a Chevy Spark that, while it seemed nice, I just wasn't sold on. At that point, I needed a break from car shopping, so I thanked him for his time and told him I'd let him know when I get back to it. Flash forward a month. I get to a decent point and hop back onto the hunt. Unfortunately, Jose wasn't available the day I walked in. John was the first rep to greet me and was just as helpful, friendly and professional. It's clear that Enterprise treats you like a genuine person and there's no pressure for anything. They make sure everything is clear from the beginning and will work with you on getting car payments as low as they can for you. I walked away with a 2019 Nissan Sentra with 60,000 miles and I couldn't recommend Enterprise more.

Great place to buy a vehicle if you don't have a great deal to spend. Most vehicles are purchased…read morefrom an auction and they don't buy garbage, check them out...

I purchased my Tesla through Paul without even seeing it and it was shipped from NY straight to my…read morehouse in Florida. Great experience all round, no dealership hassles and got exactly the car I wanted plus saved lots of money. I referred my girlfriend and a friend who both purchased cars using Paul. I won't buy a car another way ever again.

Walk in impressions were great, everything Tesla is present in the store with the exception of the…read moremodel X and S which was to be expected in such a small space. Workers were very nice and allowed you to openly inspect the car and get inside without question. The experience itself was overall great and nothing seemed out of place or forced. There were a few things I noticed but none of these directly affected my experience. One was the floor looked like it had not been clean in a while (dirt and stains), one of the tiles in the middle of the floor was shattered, and much of the model Y's in car features were unavailable due to an Error, it did not appear to be software-locked but a genuine error in the system. Overall the experience is great and if you are looking for a car, particularly an EV, and near or in the mall? Then I definitely recommend you stop by and check it out.

Beautiful, simple, clean showroom. Masks required & hand sanitizer available. Must schedule a test…read moredrive in advance, but we came in knowing that since it's also stated on their website. Hector was helpful & knowledgeable while we had his attention. We left shortly after coming in to an empty store because 3 other couples came in one after the other & none of them seemed to notice the store's request for social distancing. It worked out fine though, we scheduled our test drive & headed out. Looking forward to the test drive!

They are fraud do not buy from them runnnnn they use you social security number without you…read moreconsent yhe cats they sell only last a few months an once you sign you got the car as is they need to be investigated an shut down

AMAZING COMPANY FREDDIE IS AMAZING, SO IS ANGIE!! She has helped me through a bunch of situations…read more My whole family is almost on board.

My Chrysler Voyager radio system would not turn off after shutting off the engine. There was a…read moreglitch causing the radio to think my phone was still connected to Uconnect, but it wasn't. If the radio played all night, I was in fear that it would drain my battery. I quickly drove to the dealership hoping someone would be available to assist me. By the time I arrived they were closing. I tapped on the observation window to get the mechanics attention but no one paid me any attention. I was ignored. One guy even looked at me and shook his head no. After giving up hope, I walked back to my vehicle and proceeded to leave pondering how to resolve this issue. I then saw a gentleman walking across the parking lot. His name was Hensen. I asked if he worked here and he replied yes. I told him the issue I was having and he told me the service area was closed for the day. However, he was still willing to assist and asked me to pull up to the service area. Shortly, he came back out and told me someone would be out to help me. A few minutes later a mechanic named Brandon S. came out and immediately fixed the issue in less than 5 mins. I am beyond grateful for the assistance I received from Hensen and Brandon S. Their kindness and eagerness to assist reflects top tier customer service. These two didn't have to help me, but they chose to. They are the epitome of men with integrity and they're a great asset to Chrysler. Thank you Hensen and Brandon S.!

Although I highly recommend this dealership from a sales perspective--I've purchased several…read morevehicles from them--the service department has been absolutely horrible. I initially thought my first two experiences were poor because the services were complimentary. So, on my third visit, I was paying for the service and expected a different--and hopefully better--experience. Unfortunately, I was wrong. I made an appointment, arrived a few minutes early, and pulled into the service bay. There were several employees standing around or sitting at their desks, many seemingly buried in their phones and making very little effort to acknowledge customers. I waited patiently in my Jeep, assuming they might simply be busy. The appointment was for 8:00 AM, so I eventually went inside. I approached the middle service office, where two employees were sitting at their desks. I explained that I had an 8:00 appointment to drop off my Jeep for service. The response I received was essentially, "Who are you dropping off for?" After explaining that I was there for my scheduled service appointment, the employee proceeded to explain that there were multiple dealerships and actually asked if I was sure I was at the right dealership. ‍ Yes, sir. I am- this is Central Florida Jeep-?. He eventually asked for my name, looked up the appointment, and realized it was assigned to the service advisor the neighboring office, pointed in that direction and stated the appointment is with that guy, the guy with the glasses on his head... I went to that advisor's office. He was on his phone, so I waited a couple of minutes, assuming it was work-related. I said "good morning", he acknowledged me, looked up my appointment, and asked, "Do you need a ride?" I said yes and explained that I would arrange an Uber. That was it. No "good morning." No "thank you." No explanation of the service. No expectations for when I would hear from them. No basic customer service whatsoever. It honestly felt like I was inconveniencing them simply by showing up for an appointment. I have purchased multiple vehicles from this dealership and have had a completely different experience with the sales team, which is why this is so disappointing. I want to support this dealership, but the service department needs a serious look at its customer experience and accountability. Great sales experience. Extremely disappointing service experience. I hope management takes this feedback seriously, because customers should not have to beg to be acknowledged when they arrive for a scheduled appointment. By the way as I was sitting on the bench outside waiting for the Uber to arrive, I overheard the next customer voicing his frustration at the lack of customer service/efficiencies with his "Recall Appointment"- his advisor was rude and abrupt too ....

I got a call yesterday from Tom to bring my car to repair the door. This is my 5th trip, to this…read morelocation. Each time i was told they found the problem. They r telling me it will be 2hrs for repair. I arrived at 1100 hrs. At 1200 hrs Tom came to lobby and said he had bad news. He said they sent the wrong part. It's obvious that no one checked to see if they had the right part. Being this is my 5th visit and i am missing school time, I don't have any idea who to complain to. This is not good. Im wondering if i should go to another dealer. Is there another acura dealer besides the auto fountain mall????

fountain auto mall sold me a lemon!! last week of jan 2025,…read morei bought a used car as is from juan at fountain auto mall. suspiciously the engine light came on the very next day after driving it home. the catalytic converter needed replacement etc etc. the manager was unresponsive and refused to pay a nickle or help in any way. i went to another dealer and a mechanic there said the car would cost more to repair than it was worth and that the car was inoperable !!! stay away from these guys. they have absolutely no integrity.

The staff there are super friendly! They are honest and have been working really hard to figure out…read morewhat is going on with my car. I would definitely recommend them.

Did a great job on my breaks. Honest people. I will definitely return for all of my vehiclesread more

Wow. What a great new facility for my Cadillac Escalade to get its spa day! Walking into the new…read moreMassey Cadillac South felt more like checking into a luxury hotel than a service department. Matt Pelphrey (affectionately known as "Maester Aemon") greeted me with the wisdom and calm you'd expect from the Night's Watch, while Service Director Michael Chernow ("Gru") somehow manages to look like he's plotting to steal the moon but is actually orchestrating outstanding customer service. Together, they're an entertaining duo who make you feel right at home. The dealership is absolutely beautiful, sparkling clean, and every detail reflects pride in the new facility. My Escalade came back looking refreshed, pampered, and in perfect condition--like it had just spent the day at a five-star spa instead of a service appointment. Between the fantastic people, immaculate dealership, and top-notch care, this was one of the best service experiences I've had. If your Cadillac deserves a little royal treatment, this is definitely the place to bring it!

Mark, from the Roadside Assistance Team was absolutely incredible. He fixed the issues with my…read moreCadillac, and explained everything that he was doing. I don't have enough words to express my gratitude. Also a huge thankyou to Tammy Parker in their service dept for giving me Mark's information. You guys are amazing A++++++