I read through the reviews here and other places and I proceeded with extreme caution when buying a car from this dealership. I found the car I liked online and called ahead to make sure they still had it, and that it was actually as advertised. I spoke to Mike Scott. He was incredibly friendly and incredibly helpful. The dealership doesn't seem like its on the best side of town, and honestly the dealership itself could use some TLC. I will say that it wouldn't hurt this place if it cleaned up a bit. Clean the floors, tables, and bathrooms. Throw some fresh paint on the walls and take pride in your business. This would take a day of work and it would VASTLY improve the experience of your customers. You would probably end up with higher rated reviews if the outward appearance was just a little better. Now as far as the car. I bought a 2019 Tesla Model 3. I have been researching these for months and knew just about everything there was to car itself. I researched what to look for in a used Tesla and was pleasantly surprised by the condition the car was in. The only issue with the car was that it was locked in Valet Mode. This meant the car couldn't be driven faster than 70mph, the glovebox and front trunk were locked, and the motors were reduced by 25%. Mike and I took it on a test drive, and everything felt great with the car, even though it was stuck in valet mode. Because of valet mode we also couldn't see all of the cars features. I wanted to find out if the car had full self driving feature, and if there were any issues with the vin. Mike called Tesla right way on speakerphone and we found out all of the info. We also got the instructions from Tesla on how to unlock the Valet mode, which according to them would take 3-4 days after the purchase of the car. We got the deal worked out and the credit approved. I originally was going to buy a car from Carvana that kept getting delayed and I canceled. World auto was able to get me a surprisingly much better rate. Like a LOT better. Once all of the paperwork was signed Mike took it upon himself to call Tesla again and push to see if they would rush getting the valet mode turned off. He succeeded and the car was transferred into my tesla account that night!!!! Everything I've read states that this normally won't happen for at least 48 hours, but Mike made it happen ASAP. That really pushed the purchase of this car and review over the edge for me. Mike went above and beyond to make sure I had a great experience. I have bought cars from large traditional dealerships, carmax, and plenty of other small hole in the wall spots. After reading the past reviews I will say that I am happily surprised that World Auto ended up being the best experience with car buying yet. Make sure you ask for Mike. I truly believe that his help is what made this experience the way it was! Thanks again Mike! read more

Thursday, August 28, 2025 Israelizzy1950@gmail.com Complaint Letter To Google Review: Israel Rodriguez I want to report the owner of the dealers World Auto Inc. Mr. Rauf Amir and his Attorney Mr. Shayon Elahi esq. of Fraud and abusive behavior toward their most vulnerable customers especially with elderly people and people that cannot communicate in English language. On December 1, 2023 I bought a vehicle, Trailblazer LT. Year 2021 by Chevrolet Co... This car was involved in a bad accident six months before I bought it. This vehicle gave me many problems, so I took my case to the small's claims court in Orlando, Florida. I won the case, but Mr. Rauf Amir the owner of the dealers and the lawyer Mr. Shayan Elahi are refusing to pay me back my $8,000.00 or the amount that the judge ordered to be refunded. Do not buy from these dealers. They are a scam and rude and plus they don't respect any one. Amir, I would like to include a list of the car dealers so that another person won't go through this same experience I went through. Officer/RA Name Entity Name Entity Number RAUF, AMIR WORLD AUTO CAR LLC L19000120262 RAUF, AMIR WORLD AUTO CAR LLC L19000120262 RAUF, AMIR WORLD AUTO CHEVROLET LLC L20000015774 RAUF, AMIR WORLD AUTO CHEVROLET LLC L20000015774 RAUF, AMIR WORLD AUTO HOLDINGS LLC L20000031693 RAUF, AMIR WORLD AUTO HOLDINGS LLC L20000031693 RAUF, AMIR WORLD AUTO TRADERS LLC L22000045759 RAUF, AMIR MOEED MUNEEB, INC. P01000005785 RAUF, AMIR BIG SAMMY'S FOOD MART INC. P07000072641 RAUF, AMIR WORLD AUTO INC P09000002841 RAUF, AMIR WORLD AUTO INC P09000002841 RAUF, AMIR SUNOCO EXPRESS MART INC P09000077357 RAUF, AMIR WORLD AUTO TRADER INC P14000076715 RAUF, AMIR WORLD AUTO TRADER INC P14000076715 RAUF, AMIR USED AUTO OUTLET INC P17000048471 RAUF, AMIR WORLD AUTO GROUP HOUSTON INC P24000036319 RAUF, AMNA PANTHER RENTALS LLC L23000235965 RAUF, ANILA A BAG PLUS LUGGAGE, INC. P04000128146 RAUF, ANILA SHAD INVESTMENT INC P13000099305 RAUF, AROOSA AR REAL ESTATE GROUP, INC. P08000046715 read more

This place is shady beyond i bought a car original price 25, 569.04 the total sale of the car is 43974.75. That total cost was not what I agreed to someone changed the numbers after signature. Now am fighting for my life. read more

Their customer service SUCKS! They are liars too ! Purchased a car and they promised to get minor things fixed . I came back to the dealership to get these things fixed as promised when I purchased the car and the car lot was SHUT DOWN ! No cars in the lot or anything. Had to pay $700 out of pocket to get the problems fixed . I had a previous car that was already registered so I told them I needed a new tag for the new car and they registered my tag from my other car to the new car now my other car has no registered tag. This company is a nightmare and I see why they are closed down . I've never seen so many unprofessional mf's in my life ! A COMPLETE SHIT SHOW ! read more

Very unprofessional Scam!! Run your credit and you don't hear from them after that. Damion was my sells guy bad business don't waste your time you've been warned. read more

We are a transporting company and transported cars for them. Have been trying to contact them multiple times through email and phone, to no avail. Please be careful when making a contract with them read more

Great service. New management really impressed me and Joel the sales manager really did his magic getting me to my payment! I'm happy with my Lexus! THANK YOU! read more

December 18th, I went to this dealership to attempt to purchase a 370Z. The "deal" wasn't great and I asked for some time. The manager offered to hold the deal for me in exchange for a deposit. He stated "If you don't buy a car, you can have the money back no questions asked." I paid the deposit of $100. I told the manager that I was going out of town, and I would message him once I had returned to finalize the deal and move forward with purchase. I sent a few messages on both numbers I had. I got no responses. I then tried calling the dealership multiple times to talk about my deposit. The person fielding the phone call told me (each of the many times I called), "there is only one person who handles that, and she is also in charge of cashiering and bills for the entire store. She is very hard to get a hold of and rarely picks up the phone." I was then transferred. Nobody answered, and the mailbox was full so I could not leave a message. Nobody offered any other methods to get ahold of her. I live an hour away from the dealership. I work two jobs. One of my jobs operates during World Auto business hours. I don't have a ton of free time to be wasting. I had been calling and texting for several weeks beginning December 20th with zero responses and zero concerns from World Auto. Nobody explained to me there was a time limit to receiving my deposit. The manager didn't mention it, and the cashier didn't mention it. I finally had the free time to drive to the dealership the other day (after trying to call again with no luck). They will not give me my deposit back because I am now outside of the arbitrary "30 day" policy I was supposed to know about through ESP and Osmosis. If they needed my $100 that bad, they could have just told me they needed help and were taking "donations." This is the most disorganized and dishonest company, with very poor customer service I have ever experienced. I hope they bought a nice meal with my "deposit." read more

Finally after the 2nd month of temporary plates, get the chance to get my registration to use my plate that I have, but not being told you have to pay $100 for it is again fishy... idk if I should've even paid that much I know the dmv don't charge that much for plate transfers. But oh well, got my registration and wiping my hands clean of this place. Good luck if you go here. you have been warned and be weary and read everyone's story below this read more

World Auto - Auto Loan Providers Near Me - Orlando, Florida

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HORRIBLE EXPERIENCE they have false advertisement, they over promised and under delivered! They wheel you in saying they can get you approved by offering PICK UP PAYMENT which is apparently a fear of the owner to be "public" but yet they advertise it all over their Facebook post to attract the public. The little girl that helped "you will know who she is the only skinny young girl with glasses" started to help until they said they couldn't and after 4 HOURS of wasting my time she had the nerve to finally talk to me to tell me she didn't have to give me a charger to order an Uber after asking for a charger 2 hours into being there because of my phone dying. I DONT recommend anyone looking for genuine customer service go there. I kept my cool I stood very calm until my time was taken advantage. Mind you she thought she followed me outside to the manager the minute I asked where the manager was. She's the girl wearing black in the photo!!! read more

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Absolutely TERRIBLE customer service! Bought a diesel truck from here and the "mechanics" put water in the DEF system which put it in limp mode. There are some interior plastic pieces missing so they said they would buy them and ship them to me. It's been 3 months and you can't talk to anyone other than an ignorant receptionist. Typical slimy used car salesmen. DO NOT STOP BY THIS POS PLACE!! read more

Will not respond to me about any information from the car listing, my trade value, making an appointment, etc.

once again these people do not have good customer servicer I should have never financed a car with these pep I have to keep calling them just to get a voicemail that's full... they are unprofessional.. they hire people with no training... when you asked an employee a question everyone is clueless... and when the dealer suppose to be helping you , they leave you to help someone... not satisfied at all read more

Listen to the negative reviews they tell nothing but the truth the people who put a positive review either got lucky with their vehicle or was paid to do so. I know some companies policies are different but requiring a credit check for a car under "100k" is nonsense no wonder why everybody told me to stay away from this business. I just wanted to see for myself and they weren't wrong. read more

I purchased a Tesla model 3 from world auto. The entire experience was horrible as outlined below: 1- contacted the dealer online about a listing for a low mileage Tesla. They said they had it, I made an appointment to conduct a test drive. I called when I was on my way ( I live an hour away, so they had plenty of notice). 2- dealership is in a very sketchy part of town, I wanted my new car now, so despite my reservations, I continued to the dealer as I really wanted the car. 3- the lobby is dirty, loud, and disorganized. Front staff not helpful. The person I had an appointment with was not there. Car was in the back, was not Charged ( had only 5 miles left) and was dirty. Was not ready. 4- I worked in my trade-in, bright spot was I was offered a little more than I was expecting. 5- sales person could not tell me anything about the car. We went to a supercharging station, where I learned a lot About the car by other owners. Sales rep was clueless. I bought the car, but they did not include the charging cable. They said they would mail it. 6- salesman did not respond to texts or calls about the charging cable. I ended up waiting two weeks for the cable, then when it arrived, it was a older model that did not seat well in charging port. My calls went in deaf ears so I gave up and spent 300 online for a new charging cable. 7- received a call from them about leaving them a review, if it was positive they would PAY me with a 20 dollar gift certificate. My experience was horrible, love my car ( although I am at a Tesla dealership for a problem with it) and I think I got a fair deal. Know that most positive reviews are paid for. If I would have received the stupid cord, I probably would have given a decent review. But that was the last straw. read more

This place is great. I recommend anyone to get a vehicle here. Asim did an amazing job he made everything possible for me to purchase my dream car. In the future I will most likely buy another vehicle here. read more

Horrible experience. From the lack of keeping commitments to the poor customer service to the lack of quality in detail work with a car purchase. While they may seem like they have good deals on luxury vehicles, they will tell you anything to sell a car and make promises in HOPES that you will forget what they promised. The left hand doesn't know what the right hand is doing. Go to a dealer save yourself the trouble of back and forth nonsense. An update, just received toll letters that my trade in has my tag on it still and someone has been running tolls in another sitting with my trade that I al receiving the bill for. read more

Ali and jessie were realy nice i would love to buy a car again w them Thank you very much read more

Highly suggest staying away. They attempted to steal my deposit. Have text message proof, emails, phone calls both recorded and logged showing handfuls of attempts to get my money refunded within the 30 days. Thankfully my bank accepted the evidence and got my deposit back. If it looks like a good deal then it's to good to be true. Place is a fraud, look elsewhere. read more

Worst display of customer service have ever seen and I was trying to buy a car with cash in hand! Can't imagine if I actually purchased something and had a problem! Manager Tony, who doesn't have a email that he will share, everyones voice mail is full and can not accept new messages. Beware. Look elsewhere read more

This place is severely unprofessional. The general manager hung up the phone on me who bought a car from him you don't do that to a customer who is spending a lot of money they try to scam. They sold me a car assuring me that the car has no problems a few days after I am hearing some noises in the car such as a transmission issue, as I speak this to the general manager, he gets aggressive on the phone and hangs up. Not to mention days after buying the car, he calls me because he forgot signatures that I needed to sign and so I had to go back to the dealership to do that because of his Mistake during contract signing. Not only that, but how unprofessional are these people while he is selling me the car on the day of he is trying to loudly assure the salesmen that he is goi to get him this sale. Do not buy from this place, very rude, scamming and unprofessional read more

Bought a Lexus Is300 F Sport from World Auto Inc. Mo and Ali made everything smooth as possible, best experience ever buying a car. They were able to fixed couple of details in the car, but overall the car is in mint condition. I'll definitely recommend World Auto Inc to family and friends. AND ask for Ali he's the best Sales Rep you can work with. read more

Completed application for financing and still have not received an answer Quality customer service!!! Now, they have blocked me on facebook so I cannot comment on their BOGUS advertising... Make sure you get a CARFAX for the vehicle you are looking to purchase. The three I looked at were all in accidents and sustained more than moderate damage. BUYER BEWARE!! read more

Very poor customer service and professionalism. Went into world auto after being pre-approved before I went and still had to wait for 10 hours to get a car.I was told the car was being inspected before the dealership handed me the keys. I didn't make it out of the parking lot before the car broke down.If you are planning on buying a car I dont recommend world auto and if you still choose to deal with them I do not recommend buying a car with salesman Damion African American guy with dreads very unprofessional. World auto is a scam selling salvaged vehicles.They will give you the run around on the phone and even in person. They promised me that they would fix the problem but every time I called they would call divert my calls. I've been calling for months trying to get my down payment back after being promised that I would be refunded within 2 weeks. It's been 5 months and I still have yet to receive my money back. This place is filled with crooks and conmen looking to scam people read more

There isn't a word yet created to describe how awful this auto center is. If this place was the only dealership in the Orlando area, I'd rather walk to work. They'll promise repairs and fixing any damage on the vehicle, but once they sell it they'll ignore you. They've had problems in the past with this and for some reason are continuing to do it! read more

Update: It has been on year since I purchased my 2019 Nissan Rogue from this dealership and the hits just keep coming. Recently, I had a problem with the transmission. The vehicle is still under new car warranty so shouldn't be a big deal. How wrong I was. The Nissan dealer inspects the vehicle and discovers that the transmission pan and other parts had been tampered with at some point and now the warranty will not cover the repair. The vehicle needs a new transmission for a total cost of $5900. I called World Auto and they basically told me to go kick rocks, they aren't going to do anything to fix it. Moral of the story DONT BUY VEHICLES FROM THIS DEALERSHIP! read more

Most definitely the worst experience i've ever had trying to finance a vehicle. Their "100% Acceptance" is a lure to get your credit mishandled. Theyre more focused on making a sale then helping you or with your needs. I walked in with 1k, Poor Credit (Ranging around 500's), & stable income & they still tried to hassle me on their cheapest vehicle on lot. THEY ARE THE DEFINITION OF SHADY. Please do not waste your time on any of their vehicles. read more

Para Vender son Rápidos pero no lo recomiendo Ya nos 2 meses y todavía el Proceso de Regiatracion no se completa son Inresponsable llamas y siempre la misma información y que es Problema de Tax Collection Mentira son ellos. Llamaré a las Noticia para que esto se Resuelva. read more

I read some pretty bad reviews before coming here however the experience I had was fantastic. Gus helped me with my Tesla purchase. Everyone was friendly and it wasn't high pressure. Made it amuck more enjoyable experience. I had to come back the next day for some tire issues and it was handled right away. All in all great experience and will be recommending to the people I know in need of a vehicle. read more

I do not recommend this dealership to anyone. They sold me a car that doesn't even drive now. They buy cars that are destroyed and sell them as is so you will deal with the problems. Never buying anything from these ripp offs read more

do not buy anything from these guys i repeat do not buy anything from this place trust me take yohr business somewhere else they would take your money do no believe nothing they say they make it sound so nice its all a scam once they collect the money for down payment they dont want think to deal with you the cars are shit the car fax are not right the owner been on the news already do your research before you go to this dealership i already called the state and file a complaint on them this is serious read more

I bought car. And audio does not work. So its my bad too because i did not check everything fine. I just did test drive really quick because they were about to close. So i dis not have time to check everything and they did not tell me that car has problem. They do not give you information. I gave 1 star because of customer service. Its already 4 days i call them. When i tell that my car has issue they just hang up. I do not even recommend anyone to buy car from that place. Maybe prices can be better but cars are not good. They just want to sell car. I hope people will read all of these reviews. My bad I did not check reviews. Right now i see everyone complaining. read more

Don't trust people by phone. Francesca is who we spoke with before driving two hours out to their location to confirm they had the car we wanted. Just to get there and be told it was sold that morning. She didn't even have the respect to apologize. What a huge waste of time and inconvenience. The sales associate seemed nice once we got there but it's bad business to put false expectations in your customers. Update- just received a comment from business 8 months after posting this. I had cash in hand- didn't need a preapproval and I was never offered to put a deposit down by phone or I would've. I ended up finding a better deal at another dealership. Hope your staff takes better measures in the future!! read more

A whole week has passed and they still have not called back regarding my plate. They do not care for your business beyond the initial car buying phase at all. read more

My husband purchased a 2nd vehicle from this business. (We still have the 1st one as well!) This place has a good selection of the nicer, more better kept-up used vehicles than many other places I have seen. My favorite part of our whole car buying experience was our salesman! He gets 5 stars, hands down! His name is Make It Happen Mike and he does, indeed, make it happen! I could go on and on about how wonderful he is, but take a visit and ask for Mike...see for yourself! read more

This place is a hotbed for unethical business practices. It's no wornder the sales people look like huslers off the block, its because thats exactly what they are. Once you see who the so called managers are you will understand that it is a direct reflection of leadership. I was taken for a test drive in a car that the front tire almost fell off during the test drive. Then I was run off the lot after complaining and repeated failed requests to speak with the general manager, and was then told "we don't want to do business with you". All I could do to remain calm, not loose my temper and just walk away like an adult and take my business and hard earned money to a legitimate car dealer. BBB "F" Rating People, that says everything you need to know. read more

this dealership is shady! go elsewhere and spend your money with people who will not sell you a warranty on a car they know won't be covered!!! also hiding paperwork so you won't get the full disclosure! also stay away from steve! according to him he gets modified cars fixed all the time then when it was time to he tried to blame my issues on a car i never got work done on! super shady!!!!!! no stars should be an option! read more

Bought a 2018 Tesla 3 with the assistant of my Sales Rep, Rob. Great experience from hello to a signed deal. It took 30-45 minutes to decide what I wanted... finally! From application to signed deal was about an 15 minutes, for a total of an hour. I had training with their Tesla Expert, Zaine, who actually took time to show me everything I needed to know. He was just that... an EXPERT! Rob, Mo and Ed treated me like a valued customer from the beginning to end. I will be sending family, friends and co-workers. read more

World Auto - Ferns new Tesla 3 - Auto Loan Providers Near Me - Orlando, Florida

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I took my car in for an appraisal and they gave me an offer and I said ok so then they said they were gonna take the car to the lift to make sure there isn't any oil leaks and as they were doing so they constantly revved the car then took it for a drive (when they never told me they were going to) and as soon as they got on the road they floored it and didn't come back for 15 minutes then they proceed to tell me they didn't want to give me the same amount they told me so I was upset and I left and as soon as I got in the car I could smell burnt tires so they were most likely doing burnouts. read more

Outstanding cars and very knowledgeable sales people. Kevin explained in detail how the electric engines work I was inquiring about. Every question I had was answered and led me to my purchase. Couldn't be happier with how the sales team to finance to the service department handled it all. Will return for future purchases! read more