I had a refrigerator not cooling and called On Premise Repairs and spoke with James who was kind…read moreand professional and asked questions regarding the appliance and got an appointment set for me early the next morning. James (another James) came to the house took one look and knew exactly what the problem was and went to work to repair it. James is very knowledgeable about repairing appliances, he sent me a text telling me he was on his way and what time he would arrive. The bill was quiet reasonable and his workmanship was amazing. I highly recommend this company for your appliance repairs!

Great service . Reasonable price. Professional . They…read morearrived on time and find no issue . Only charge me for trip charge. Very fair and morale

Prompt response times Friendly, knowledgeable technician…read more Work done to satisfaction Will call upon in the future!

Nice guy Clean and fast…read more Affordable price. Friendly service Good customer service They fix my dryer so fast

Mike fixed my new LG Sidekick after LG sent an incompetent delivery company to do the installation…read more Mike is very thorough and honest. He provided great service same day.

Our dishwasher had a water leak problem. HQ Appliance Repair came on time and quickly identified…read morethe problem. He was professional with the work and the cost was reasonable. He also offered advice on the dishwasher. I definitely recommend HQ Appliance Repair.

Diagnosed the problem, talked through my options then took care of me when I chose the cheapest…read moreroute. Can't thank them enough!

*updating my review because of the very thoughtful and helpful response! I really appreciate the…read moreexplanation and the price makes sense now. We should have asked more questions at the time of the quote. Glad to hear there are cheaper options to fix the issue now. I may have just had a one-off experience because everyone seems to love them, or maybe the tech we got wasn't honest, but I called them since our washer was struggling during the spin cycle. They quoted us over $400 to fix this and said it was because it's a complicated and expensive part to replace. Luckily, we ended up doing some research and the part was $30 at Lowe's and it took maybe 20 minutes to replace ourselves. We had to pay the diagnostic fee which was over $100 even though we already knew what was wrong with it. The whole experience felt dishonest. Even if they used authentic parts I can't see that they would be that much more expensive and the labor was definitely not complicated. Next time we're going to research the fix before calling anyone. Sucks that good appliance repair companies are so hard to find.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Kia is one of the best technicians around he is prompt knowledgeable and prepared with the parts…read moreand lets you know ahead of time the cost before the job is done. He is my go to guy for all of my appliances.

Are we did a great job fixing our microwave. He came out, debugged and repaired our microwave. He…read morealso explained what was wrong with it and how he fixes it. I like to know what I'm paying for. I would use him again as he was friendly, quick and not weird. 5.

Very fast, friendly and reliable service...Arrived on time, assessed the work and completed the job…read moreas promised...Price was very reasonable!!! Definitely would use their services again!!!

This company knows what professionals look and act like. they are also very honest and do not…read morenickel and dime you. Oscar was our service provider and he was thorough, explained issues and resolved them easily. I have several different appliance brands and they understand them all. I could not be more impressed.

Efficient, knowledgeable, and would call on them again anytime. Took care of the issue right away…read moreand saved us a ton of money.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

Jorge fixed my oven! I was really grateful to have it back. It wasn't cheap, but I appreciated that…read moremost of the cost was the part and not the labor. The part took awhile longer to come in than expected, but that was not Jorge's fault: once he had the part, he came back ASAP to install it. I would absolutely recommend Jorge and would call him again if (ok WHEN) I have another appliance problem. Very professional, polite, and trustworthy. I'm grateful to have my old oven up and baking cookies again, rather than having to pay a few thousand for a new double oven to fit (along with all the problems of the "advanced electronics" in new appliances) Thanks, Jorge!