Cypress Creek Air Conditioning has been amazing. From the moment I called them to book my…read moreappointment, Jennifer was very pleasant and helpful. She was able to book me in with a very short notice. Also, she informed me about an e-mail confirmation with a clear picture of the technician that was assigned to come to my house to check on my AC. Jennifer also informed me about their current coupons and promotions that could help me to save some $$$ The technician arrived with in the time frame estimated. Garret showed up at my house with a clean uniform clear identification of his name and company (as shown in the e-mail confirmation/picture previously provided). Garret put on his booties over his working shoes before entering my house. He was very polite and took the time to listening to my concerns about what I thought it was wrong with my AC units. Garret politely asked me if he could proceed to check the AC units (in the attic and outside). He proceeded to connect his computers (gauges) in to both of my AC units (one at the time) and while doing so, Garret provided me with an explanation of what he was doing. He also performed 25 check points around the house. At all times he was very polite and very patient as I kept asking questions. Every time he went outside my house he made sure to take his booties off and place them back before entering my house. Shortly after, he prepared a detailed report for each of the units. He didn't push a long sale speech about any of their products o services. Garret mentioned to me about the age of my AC units and services his company offer, but I never felt pressured by his suggestions. It turned out to be that there isn't anything wrong with my AC units, but the excruciating heat (over the 100's) we have been experiencing in Texas for the last month or so. My AC's are performing according to specifications, the cooling levels are good, electrical are good. I'm grateful for the outcome, but mostly to Garrett for providing a stress and hassle free experience. Thank you so much Garret!!! I have no hesitation to recommend Garret & Cypress Creeck A/C. This company and technicians know what they are doing. They are honest, very polite and ethical. They WON'T try to sale you something you don't need. This company offers and delivers high customer service & customer experience Thanks again Jennifer, Garret & Cypress Creek AC

Airloom (formerly Cypress Creek Heating &AC) is a tremendous service-oriented company. They have…read moreinstalled two cooling and heating systems in my home and perform twice-yearly maintenance. Garrett and Daniel have serviced my units and do an excellent job. Their entire staff is very professional and very responsive to whatever needs I have. I highly recommend them.

I had this company install 2 new air conditioning units back in 2017 that we're fully under…read morewarranty. Have had numerous issues, and prices, even with warranty ,were much higher than other air conditioning businesses. They were very non response this last time and didn't make any deadlines and I eventually had to call a different company to come work on the air conditioning units. The other company also did the repairs for a much more reasonable price than Indoor Comfort. After deadlines had passed, I tried calling to find out why, but they stopped answering phones and never showed up. Very unreliable at a time when the weather was very hot and my house was extremely uncomfortable. At least I was able to find other, more reliable, air conditioning companies so I will never have to use Indoor Comfort again.

I would leave 0 stars if possible. This is a poorly managed company and it has been a headache to…read morework with them from start to finish. There have been issues ranging from them ordering the wrong part (leaving us without AC for weeks in the hottest month of the year), over charging us (they charged us over our remaining balance) and leaving us with a rattling AC unit (that wasn't rattling before they messed with it). For all of our trouble, we ended up with shoddy work that they have yet to correct (they even requested more money to correct the problem they caused). Whoever we talked to over the phone was very pleasant and apologetic, but ultimately after months we are still in the same position. I would not use this company if you could avoid it.

Our Bosch freezer had been giving us problems for about a month. Everything keep freezing over and…read moreleaking water. It was a huge mess. Our neighbors, who has he same appliances, recommended FixNow, since she had used them before. They promptly sent out a technician. He called 15 minutes before he arrived to let me know he was coming. He was polite and kind. He assessed the problem and gave a diagnosis with in 15 minutes. He told me I had to defrost the freezer and he would be back tomorrow to fix the broken part. The next day they called and confirmed the price before he showed up. He was quick, efficient and clean. The part was changed and fixed with in 30 minutes. I am very happy with the service I received. Highly recommended.

Terrible results. Used this service by way my Home Depot warranty. There was an issue with my…read moreSamsung Dryer, which was a little over a year old. The dryer started to make a buzzing sound. Nothing to bad, but definitely noticeable considering the model prides itself on the low noise. At any rate the repair guy got here and my wife let him in to take a look at things (I was working). He determined he didn't have the part and would return or call to schedule his return. He didn't return nor did he call back for a few days. When he called back I scheduled him to come out. (Going to fast track this to the point). He came out and my wife let him in. (My wife tells me this is what happens). He changed the part out, it was no longer making the previous noise it is now making a new louder noise. My wife said she inquired about this, she said the guy told her to just call back and make a new claim. He leaves... WHAT! NOOOOO! It is completely unacceptable to be called out to fix 1 thing and he leaves us with a new problem. Terrible customer service. This is not what we bargain for. You should Proceed with caution. It is is ridiculous for a company or employees to operate in this fashion. Not sure if management knows of this but it is clear to me that the company's expectations are not of excellence, customer satisfaction and quality service. It is unfortunate after write such a review but this type of service cannot go without being shared to forwarn other yelpers.

Jeff was amazing. Called and told him what was going on and he was very understanding. He came out…read moreearly the next morning. He fixed the problem in no time. Would highly recommend!!!

The owner of Texas Climate Solutions came to our home in College Station Texas and diagnosed our…read moreproblem and fixed our A/C problem by adding 4 lbs of refrigerant. The day before One Hour Heating and Air Conditioning came to my home and said I needed a new coil for $2314 and refrigerant for $270. Texas Climate Solutions saved me $2414. What a great company to do business with.

We believe these guys would be quite ok at selecting, installing, and maintaining conventional HVAC…read moresystems. But anyone interested in mini splits and VRF technology should read our story before choosing to work with Morgan Pro. We trusted them to 1) assess our home for the most energy-efficient HVAC system it could accommodate and 2) install it correctly. Morgan Pro failed to do either. Their $3K Manual J assessment of our 1500 sq. ft home determined it needed a 5-ton HVAC system. It took them over 30 visits to fully install a VRF system in our house and to get it functional--two inverters outside (they accidentally blew up the first one) and 6 mini splits through our home in all the ceilings. During that time, they also caused unnecessary damage: cutting extra joists, drawing on antique trim, and they compensated us for that. The HVAC system passed city inspection, but it never worked 100%. As Morgan Pro kept trying to fix it, we had to agree to things they had promised to avoid--wall thermostats everywhere, humidity and noise levels that were too high, and on and on. When water started pouring from our new ceilings in the middle of a Houston summer, it was clear to everyone that the system was simply wrong for our house. But instead of taking responsibility for their enormous failure, Morgan Pro blamed the two things we had paid them many thousands to professionally assess: our house, and the system! Their next move was to conduct a test on our home, claiming it now needed 8 tons of HVAC (!), not 5, and that we pay them a further $14K to get it up to 8 tons. Knowing it was utterly laughable that our 1500 sq. ft house was an 8-ton home, our only next step was a legal dispute to get them to give us a correctly-sized and functional system for the money they had already taken for us, with consequent delays to a remedy. Shocked and exhausted, we decided that delay was worse than simply severing ties with an inept business we could never trust again. Morgan Pro ended up waiving thousands we still owed them so they could crawl away from their own meaningless install guarantee, and we were relieved to see them go. We then removed the entire system (see photos) and installed a conventional one (4 tons!) which has worked perfectly from the start, costs much less to run, is much quieter, and is a great fit for the structure of our fully renovated historical home. Our new HVAC technician who extracted system has installed the same units many times before. He pointed out the clear mistakes he saw in Morgan Pro's installation, and said the technology was also just not suited to our house. Morgan Pro's supplier and factory rep (who they depended on almost exclusively) were also at fault and we are making formal reports to their respective professional boards and the manufacturer as well. All of them failed us abysmally, but none more than Morgan Pro: they failed to do right by our home and us, when that was their *only* job for which we paid many thousands in good faith while supporting their efforts in our home for months with remarkable patience and kindness. Everlasting shame on them. We have written this review so that other Houston customers can be well informed. We would hate for the same experience to happen to anyone else because we had remained silent about their record with us. One star is for their fantastic office staff and their young tech Ricky, who always worked as hard as he could to do his best, though he was way out of his depth on these units.

Morgan Pro Services has been our go-to service provider for HVAC and electrical services for years…read more Recently, the AC at my business went out on our busiest day of the week. They were able to come same day, assess the problem, provide a quote that was fair and reasonable, source the parts and return same day to get us back in business. I got on a maintenance plan and look forward to continued high-quality service service delivered in a professional and friendly manner.

on time and efficient. fixed the problem. Air conditioner drip pans drip pans filled ad threatened…read moreto overflow onto the ceiling. Fintastic stopped it.

professional and courteous and respectful of our time and concerns. goes beyond the expected to…read moremeet our request and resolve the issues to our satisfaction

This is the email I sent to S Home Services…read more Last Wednesday evening I had your tech Alfredo come by to check out my AC unit that had died. He said I needed a new capacitor so I told him to go ahead and install. Right after he left, it stopped working and I called him. He came by the next morning and told me my unit was overheating and I needed a new unit. I called my cousin who has a friend in the business and he had his friend come by and take a look at it. He said the capacitor was the wrong size and he changed it. He then checked my air filter which was filthy and told me that was the source of the overheating. He took out the filter and I picked up a new one that evening and everything has been working great since. I have attached the invoice. This is my second request for a refund. I did the first one thru the website and never got a response. I am asking nicely even though I feel I was trying to be taken advantage of. Otherwise, I will be forced to go to Angie's List which is where I found you guys and on Yelp. I would appreciate your quick attention to this matter. Their response was that it was a he said, she said situation and decided not to refund my money even though they didn't fix anything.

We called 3 different companies to come out and diagnose the HVAC unit in our rental property, 1…read morecalled back after a couple hours, another never called back to schedule an appointment, but S Home & Commercial services were very prompt in their response, getting a technician out there and fixing the issue! The pricing was very fair especially compared to the big HVAC companies that just want to come out and replace the units vs repairing them like John Moore that wanted over $10K to replace when all it needed was a transformer!