Amazing people, wonderful staff and a company moving in a very follow able direction$read more

Great place with great people! There's something for everyone at yOUR HOUSE. Simply show up and let…read morethe greatness begin!

They lied to me telling me i would have a phone call in 24-48 hrs. Then i ran into the mgr he…read morestated they changed their minds and needed a morning person after they explained about an evening person for wk. Yes thats a lie. Plus the hixson location is much better with their music its not blasting loud in your ears when ur budget is tight& not able to get earbuds.

It is a great gym. The staff is great, all the machines are always working amazing and the place it…read moreself is a joy to be in.

The absolute best gym I've ever been a part of. You're treated like family not just a gym member…read more They truly care about you and want to help you.

Love this gym! Ashley is the best! If you are looking for a place please look here the staff is…read morevery personable and sweet! Love it here!

I filled out an online form about starting a program with them AND I called and spoke to someone…read more No one ever got back to me regarding the form I filled out and someone did text me back after I called but they asked when I could come in and I told them and they never responded back. Guess they don't really care if they make new customers. So I am going to another trainer who contacted me right away and seemed interested in getting me in. Update - this was due to an employee who was transitioning out of the company. I have since gone to the gym and it was a GREAT experience. Kyle is so nice and so helpful and really cares about his clients. The bad review I gave triggered him to call me and turn things around which he did with flying colors. I signed up and am starting on Monday! SO excited!

Hands down the BEST fitness studio in Chattanooga. Sometimes it can be so hard to find classes that…read morefit your schedule or an instructor you like. I've gone to classes at tons of random times/days and have had so many different instructors yet every single one has 1) kicked my butt and 2) made class fly by because it's been so fun. The instructors are really welcoming too. Some gyms in town can be intimidating, but these people know their stuff but aren't pretentious about it. Truly wouldn't know what to do without that KHF team.

Dirty, dark (1/2 of the lights are turned off), and complete dump with broken equipment from the…read more90's.

JT Sweeney and the equipment were amazing. Great gym. Close to home. Friendly staff.read more

I was visiting friends/family in Chattanooga and was looking for a place to workout for the week…read more I'm glad I found this studio. I was super impressed with this location. The atmosphere was welcoming, and the staff were super friendly. Even the members were awesome! Even though I'm not a member, I can see why so many people love this place. If you're looking for a great workout, I highly recommend stopping by and giving it a try.

Today was my very first class. Coaches Kayla and Sara were both super friendly and supportive. I…read morewas concerned, walking in, I would feel intimidated but my first experience at OTF was anything but that! The atmosphere was so energetic, fun, and motivating! I felt incredible after my workout!

What a great gym!! Definitely 5 s... It has a great atmosphere.. The staff are amazing Brandon&Ava…read moreand the New manger Dalton make life a lot easier if you need some knowledge on working out or just any issues you may have. Very positive and kind the each of them in there own lil ways. The gym is very kept up and if the machines ever break down there on top of it and they get fixed asap. Great tanning beds and if you just need a good rub down they have great massage chairs many to choose from. If you're on the fence of what gym to choose planet fitness in Ft.O is the best choice. I been here over 4 years wouldn't go no where else!!

I went in today to workout and I overheard a female talking in a very demeaning way to the staff ,…read moreit was apparent that the staff around her was not comfortable so I'm not sure what was going on .I greatly enjoy planet fitness and I think the staff are absolutely wonderful. It's usually a younger gentleman upfront or a few younger females and they are always so friendly and welcoming. However the lady today looked very unapproachable, I never caught her name I just know she was wearing black, I certainly don't want anyone to be disciplined I just feel like a quick remedial training in customer service and employee relations could be helpful.

Having visited many locations of Planet Fitness it was shocking to visit this location. There is a…read moredefinite lack of cleanliness (filthy) and equipment in need of repairs and replacement. Definitely far from the expected standard to share the Planet Fitness name. I spoke with a manager, said it would be addressed. Visited for a few years, nothing changed.

This is hands down the best gym I've ever been to. Staff is great, equipment is so clean, bathrooms…read moreare clean. The free weights are awesome. After my workout I used the massage chairs and it was so relaxing. This is my favorite gym. With every gym I go to the bathroom is usually not clean. I did not have that problem at this planet fitness. Cleanliness and organization are a top priority for them. The black card membership is awesome and affordable. If you're looking for a great gym come to this one

Nice Gym, Good Equipment, Good Price…read more So to start this out I almost never even came to this gym because the reviews were rough. I'm glad I came because this is actually a really good gym! The people who made the bad reviews seem to have some personal issue or I'm not sure what with this gym. I like this gym, it's a good value for what you are paying. If you compare it to lifetime fitness and fail to realize you pay $100 a month less per person here you are not being fair to them. It's a good gym. I want to give 4.5 stars and they don't need much to get 5 stars. I like the Hammer Strength Plate Loaded equipment, it's great quality and ergonomic. I had never really used any technogym equipment before and I must say the ellipticals upstairs with the straps instead of linkage on the back is possibly the best long stride elliptical I have used! They have childcare! This is great, you just have to watch the hours as it's not available mid day for a few hours. They have a huge pool I haven't used yet. They have classes I haven't tried yet. They have CrossFit there too. I'll make a better review with more pictures another time, I just wanted to give these people the frost they deserve since they need some real reviews. Friendly Notes for the gym to make 5 stars: #1. The Techno-Gym ellipticals need to be leveled so they don't wobble. 1 in the far back row on the right? upstairs isn't usable for a 230 pound man or it had a death wobble when you're at level 20 and pushing. #2. An inner outer thigh machine would be appreciated. The only one is in the women's only room.... 3. An ankle strap for the cable cross would be appreciated. 4. A water bottle refill station would be appreciated. 5. An abdominal twist machine would be great too. 6. The life fitness chest press adjustment cable has been broken a long time. 7. The upstairs 45 degree back extension behind the cardio needs new slide inserts so it doesn't wobble all over.

I posted my concern on Google for Rock Fitness in Fort O. I have read all the reviews and comments…read moreand noticed the responses are typically the same as I received. No reply like "we'll work on it", "we'll see what we can do", or any response that shows they care what the clients think. Most of their response was not the true story. There are no paper towels and no towels in the class room to use. They don't allow a second review on their website either. Love the class I take just saying the staff is lacking in skills dealing with people. Read reviews!