1. Workman Service Center

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Gulf Breeze, FL

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Workman Service Center

3.0 (2 reviews)

Services - Workman Service Center

Routine automotive maintenance

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9 years ago

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Robinson Automotive Center - Automotive service center older vehicles  welcome

Robinson Automotive Center

(6 reviews)

If I could I would give them a negative rating! STAY AWAY FROM THIS SHOP…read moreBonnie Cowles is by far the rudest person ever & really needs to take some customer service classes. While on vacation from Oklahoma my alternator went out and they were pretty much our only option since it was a holiday weekend. SO............ First, they charged us over $1,000.00 to change an alternator. Second, while fixing the alternator they messed up a bunch of stuff on the truck (they were in a hurry because it was a holiday weekend and close to closing time). They broke hoses and put hoses on backwards to the turbos along with other things. Third, they refuse to take responsibility knowing they did us dirty. Bonnie Cowles told us she doesn't care that they are at fault and said she's not paying, and we can get a lawyer. SO, their mistake is going to cost us almost $4,000.00 to fix as long as the turbos are not blown or broken and if they are (we won't know until everything is hooked back up so it can be tested) it will cost us about $2,000.00 - $3,000.00 more to fix. **** Here is FORDS Diagnostic: Diag and had DTC P0299 need to tear down and test both turbos separate remove tubes and perform test... it does have 2 broken turbo tubes seen but need to see if any turbos are damaged one inlet tube to turbo was broken and may have damaged turbo. Tested both turbos for air flow and both working for volume 2 hoses for turbo hooked up backwards and 3 turbo hoses broken and damaged also needs purge value, bypass value inlet hose broken and may have damaged turbo inside with hoses hooked backwards. ****

Where to start? Regular mechanic doesn't work on certain Freon so I searched and found Robinson…read more Google reviews are good but if y'all dig deeper, not good reviews anywhere else. Assuming they pay to delete the bad reviews. We'll see how long this review stays up. They said they could fix my a/c issues for cheaper. Also said a 6 month warranty. Had them fix it, at least what I thought but ever since, it's been worse. After a little while, the air flow dwindles down to basically nothing so have to turn it to full for it to trigger the fan to kick in. Sometimes full blast is barely any flow so it seems like there's a blockage somewhere so have to waste more gas just to get a little air flow. A couple months later, the water pump and other items went out. They said it could be the issue so over a grand later, didn't fix it. Before the water pump, our other car was having transmission issues and since it's a cvt, my regular mechanic doesn't work on cvt so brought to Robinson and they flushed the transmission fluid. The shuddering issue went away but about a little while it came back. I looked into it and found that flushing the cvt fluid makes the issue compound faster. They probably knew that but wanted me to spend more money, instead of just adding a special fluid to help with the shuddering. I wanted to know how long after them flushing to when the shuddering starting again and they said they never did it. I didn't go anywhere else so obviously they were hiding that. Both of our vehicles are worse than it was before bringing to Robinson. The employees, even the owners, talk about building good relationships and being honest but they are full of crap. Don't go there, no matter what anyone says. At this point, I'm questioning if the water pump went out on its own or they had something to do with it. Don't trust these guys.

Workman Service Center - autorepair - Updated October 2026

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