CNAs and nurses are abusive to agency staff. I tried this facility three times and left in tears…read moreeach time because theyre openly rude. Ive been being working for nursing agencies for years and have never experienced a facility so openly hateful to agency nurses.

The OT staff treats me better than my own family. I don't want to get sick again but next to…read morebar/casino Christopher House is the place to be!

The place seems cleaner than any other nursing home I've been too in Worcester. Nurses are very…read morepolite, friendly, and professional. CNA's seem like they do try they're hardest, some of them don't have too great of an attitude from what I've witness, but I've heard that's because they work short a lot. All in all, this is one of the better nursing homes in Worcester.

Patient was referred for rehabilitative care. Patient arrived by ambulance and waited 90 minutes…read morebefore being greeted/acknowledged by staff. Dinner tray was placed out of reach of patient. Patient called for assistance. After an hour, CNA came into room and kicked the tray closer to patient and left. Patient was unable to lift the lid off of the tray or open ensure bottle. Patient food not minced/puréed as per dysphasia diet although being labeled as minced and moist/pureed. Patient was stripped and sponge bathed with door open and in view of others passing by in hallway. In general, it seemed understaffed. PT/OT services were good and specialists respected patient's dignity. CNAs overall lack training, empathy, and common sense.

Great community and support! So glad we found The Willows at Worcester for our family.read more

Someone named Joan starting calling our home telephone number, insisting that my husband wanted to…read morevisit The Willows for lunch (he did not and had -never- expressed any interest). We had no interest in this place, told her so, but the calls continued to the point of harassment. They must be desperate! We were barely in our 60's, working, happy in our 3500 sq. ft. house, and not even remotely interested in downsizing into one of their mini-cottages. It took a threat of action to stop the calls.

good care. got me in quickly. Overall good staff. Nice tvs. Thanks Hope this helps other peopleread more

My father recently completed alcohol detox there. Staff…read morewere incredibly short and rude with my mother, both during intake and on the phone when she repeatedly tried to tell them the medication list they had for him was incorrect and included gabapentin, which his doctor had recently taken him off of due to a prior adverse reaction. Instead of checking/confirming with his doctor, they brushed her off and said "We have the list from his pharmacy"--- which was not correct because it still included the gabapentin. When she called to follow up (because she did not feel heard by the intake staff), or to ask a question about insurance coverage, staff either told her they would call her back but never did, or transferred her to voicemail, and her messages were never returned. THEN, when my dad returned home, he was so overmedicated on downers that he was slurring his words! When my mom called Adcare to ask what kind of drugs they had given him and when, they said the night before he had been given a combination of ....melatonin, benadryl, AND GABAPENTIN!!! A quick Google search, and even a non-medical professional can find out that that's not a recommended combo, especially for older folks who could have slowed breathing, fall risks, etc, (and definitely not for people who have had adverse reactions). Finally, the discharge paperwork they sent home said, "Patient given a prescription for Narcan." and the box was checked!! My dad is trying to kick alcohol -- Narcan is for opioids, so we are not sure what to make of that. Patients are more than addicts, they are vulnerable humans who are there to get help and care. They and the people who love them are trusting that they will be safe there, and deserve better. This might have been a better review, if staff had approached a caring family member's concerns with empathy instead of brushing them off, and been willing to take a moment to check and confirm my dad's meds list.

Please do not choose this facility especially if you plan on being a part of your family member's…read morecare. They did not introduce our family member to the facility on arrival nor instruct us on the plan of care despite our presence for the first four hours of admission. We have also been present for at least this amount of time daily. Our family member does well with routine and help at home and is obviously now out of her element. The facility has chosen not to acknowledge our concerns. They state they do not have to have support person present to teach our family member who has no short term memory. They have refused to coordinate with the family for any meeting, and rather we get piece meal information from a different person each time. Our goal is to have a clear picture and one delegate who receives information on our family member. Please think about this review. I'm not writing from a place of malice but rather of extreme concern for those people requiring family support.

What a beautiful place! Everyone seems to genuinely care about the residents. Very clean and the 2…read morekitties that rule the roost are a wonderful touch.

Thank you for everything! You guys are the best. I feel way better now and recovered. Also gained…read morethe 20 ponds I needed when I got here:)

This place sucks! You don't see a psychiatrist you don't see a therapist until 5th day. All the…read moregroups are baseless. Go to Menninger instead. If I could give this negative stars I would.

St Vincent's was as able to see me right away when I had back and leg pain and could barely walk…read more The staff is incredibly nice and helpful. The physical therapist I worked with was able to help me relieve my pain and over time eliminate pain medications. After that she helped me get back to full strength. I am very happy with how I was treated and the results. I highly recommend Saint Vincent's PT!

From the owner: We employ a variety of advanced techniques to restore normal strength, motion and flexibility as…read morewell as reduce pain as quickly and safely as possible. Our rehabilitation specialists will help you achieve optimal function, and we work to establish an accurate diagnosis quickly to develop a plan of care that fits your needs. Our rehabilitation staff specializes: **Assessment and treatment of injuries of the foot and ankle, shoulder, knee, spine, hip, wrist, hand and elbow **Advanced evaluation and treatment of musculoskeletal problems, such as sports-related injuries, occupational injuries and injury prevention on both the playing field and in the workplace **Evaluation and treatment of spinal injuries and educational programs on spine care **Treatment of vestibular or balance disorders, women's health issues and oncology rehabilitation **Assessing and treating a variety of finger, hand and wrist injuries, conditions or deformities thanks to our Certified Hand Therapists **Development of biomechanical braces and supports for the foot, and custom sports braces and athletic pads **Use of Aquatic Therapy to decrease weight bearing pressure on joints **Advanced manual therapy/mobilization of the spine and extremities

My loved one passed away here after a sudden illness. The decision to move to hospice care after a…read more2 week decline from a rare illness was what made the most sense for our family. The room was lovely. 90% off the care team was excellent. One nurse however does not belong here. Unfortunately this nurse delivered the news of my sisters passing-she was on duty for her final days. The support staff tries to make up for the lack of care and empathy for this one person. They have a little memorial service when your loved one leaves with the undertaker. The entire staff for the day is here. This nurse stated in the office. We received a card as well, signed by all, except this nurse. Believe me, I wish I could say one person didn't impact the rest of the wonderful care my sister received, but it did. I wish we had arranged care at home. We did need to stay on top of the medication administration. My sister's illness caused horrible terrors and startles. They were often a bit late to deliver meds meant to keep her comfortable. The chef, amazing, kind and caring. The aides, all wonderful and checked in with empathy often. We did share our concerns and expected a follow up call that never came. If you can't be here around the clock with your loved one, I do not recommend.

My dad had a short stay at Rose Monahan before passing. I cannot express the gratitude I feel…read moretowards the staff there. The setting is peaceful, the staff are caring, and in his final days he was at peace. Deep thanks to all the staff there.