In order to fill a room the sales woman absolutely lied as to what care could be provided for our…read morefather. We were very clear what his needs were and she said it was not a problem and they could care for him. Four days after my father moved in the administration said they could not care for him. That was such discouraging news after we were told they could care for him. The staff is unpleasant and appear to not enjoy their jobs. Most could barely say hello when passing in the hall. The administrator is passive aggressive. She will twist any concerns and make the family the bad guys. After several months of misery for our father and us we are so happy our father is no longer there. He was in rough shape due to their lack of care. His is thriving in his new facility. Tatnuck Park had a great reputation many years ago. Not so much now.

It seemed friendly at first, but my father would not stay there more than 20 minutes, and there was…read moreno staff available to ease the transition. In our case it was for the best, but, not recommended.

Great staff. Great care. Each time ee visited dad he look great and happy. They have great medical…read moreteam, on site.

We had a very negative experience here. This place was not the right fit for my father. When we…read moreleft, we were threatened by the owner Micha. He had a lawyer, send us a letter, threatening us. I won't get into the specifics as to why we left. But as I mentioned, this was not a good fit for our family. We felt the owner was completely unprofessional. We cannot recommend this place at all.

It's sad when you call the front desk numerous times a day, EVERY day and not one person EVER picks…read morethe phone up! Definitely moving my mother out of there to a much better place where concerned family members call and people pick up. Sad and poor excuse for a facility!

This is a great assisted living community. It looks like an ivy league university campus, with…read morebrick buildings, and very well maintained grounds. The interiors are very nice, with plenty of common areas for meeting with large groups, and for private relaxation. My mom stays here and loves it. She has her own room with a sink and microwave.

From the owner: The moment you arrive at Notre Dame du Lac you feel something special. You experience: A joyous and…read morewelcoming spirit. The Sisters of Notre Dame de Namur mission of care and compassion in action A pastoral country setting in the heart of Worcester. The beauty and grandeur of an award-winning newly restored historic building. A committed staff who provide personalized, high quality care. The comfort and peace of mind you have when you know you have arrived home. We invite you to come and experience the difference.

My loved one was neglected to the point of having his lung collapse. His belongings were constantly…read morestolen. He went in able to walk, was shortly after confined to a wheelchair, and then was neglected by administration. He received no type.of treatment or therapy, even outsourced, and he died at only 58 years old. This place is nothing short of a privatized death camp, assigning subpar attorneys as guardians and emtpying beds when they need them.​

West Side House has made so much progress and still progressing. They have OT, PT and even speech…read moretherapy, a great Activity program that engages the residents. The staff are very accommodating and helpful. Thank you, West Side House, for being a caring community!!!!