We had a very negative experience here. This place was not the right fit for my father. When we…read moreleft, we were threatened by the owner Micha. He had a lawyer, send us a letter, threatening us. I won't get into the specifics as to why we left. But as I mentioned, this was not a good fit for our family. We felt the owner was completely unprofessional. We cannot recommend this place at all.

They took such good care of my mother. I loved that I could go in anytime and have lunch or dinner…read morewith her, no extra charge. They always had activities going. This place is very pro family involvement. My mother was always clean and dressed. I never saw anyone hanging by the nurses desk in their pajamas. I would recommend this place for any one looking for a safe, clean and friendly place for a person with memory issues. Thank you Dodge Park for taking such good care of Janet. She was very happy staying with you.

My Mom has dementia and this has been the perfect place for her. It is smaller than many similar…read morefacilities which is perfect for her. She is not overwhelmed by the size since she can't remember where things are. The facility has a very homey feel. The staff is great and other residents are friendly. They did a pretty good job of getting her involved in activities. So far, so good!

In order to fill a room the sales woman absolutely lied as to what care could be provided for our…read morefather. We were very clear what his needs were and she said it was not a problem and they could care for him. Four days after my father moved in the administration said they could not care for him. That was such discouraging news after we were told they could care for him. The staff is unpleasant and appear to not enjoy their jobs. Most could barely say hello when passing in the hall. The administrator is passive aggressive. She will twist any concerns and make the family the bad guys. After several months of misery for our father and us we are so happy our father is no longer there. He was in rough shape due to their lack of care. His is thriving in his new facility. Tatnuck Park had a great reputation many years ago. Not so much now.

This is a great assisted living community. It looks like an ivy league university campus, with…read morebrick buildings, and very well maintained grounds. The interiors are very nice, with plenty of common areas for meeting with large groups, and for private relaxation. My mom stays here and loves it. She has her own room with a sink and microwave.

From the owner: The moment you arrive at Notre Dame du Lac you feel something special. You experience: A joyous and…read morewelcoming spirit. The Sisters of Notre Dame de Namur mission of care and compassion in action A pastoral country setting in the heart of Worcester. The beauty and grandeur of an award-winning newly restored historic building. A committed staff who provide personalized, high quality care. The comfort and peace of mind you have when you know you have arrived home. We invite you to come and experience the difference.

My brother is a new client here, and really enjoys going. Everyone I have meet is very helpful and…read moretruly cares about their clients. Lots of great activities and I love staying updated by seeing the events posted on Facebook. They really make a big difference in so many lives!!!

this is a really bad place the don is not a nice human being clients are being yelled by a staff…read moremember called Jen owners included !

Our mother was admitted to Bear Mountain Hospice Sudbury shortly after a fall that resulted in an…read moreinoperable hip fracture. The admission process went well and the staff appeared to accommodate her needs well. Her condition deteriorated quickly and we were not made aware of how critical her state was until it was too late . She passed away before we had a chance to say Good-bye. There was a definite lack of communication about the seriousness of her condition. After her passing, we were due a refund for care services paid in advance. The amount of the refund was confirmed on 12/13/23 and, after multiple calls and almost daily emails requesting a status of the refund, our mother's estate has still not received the refund check. (This is as of 2/8/24.... almost 2 months since the amount had been agreed on.) Emails and voice messages requesting a status of the payment consistently went unanswered and infrequent responses often pointed at others within the organization rather than providing us with the information requested. We even emailed the CFO, asking for his help with getting someone within his organization to respond to our request, and never received a response. We found the staff at Bear Mountain lacking in communication as well as follow-through on administrative issues. Because of these issues, we would not recommend Bear Mountain Sudbury as a hospice care facility.

My mother had to stay there (Sudbury) for almost six months and passed away there. I visited her…read moreevery day, sometimes 2 or 3 times a day. During that time I saw quite a view very concerning things. The bottom line is that many of the socalled caregivers there don't really care at all about the residents. They are there to collect a paycheck, period. So many times I would see "caregivers" at the nurses station chatting away while patients would call and call for help, and the chatters could even be bothered for a minute or two to attend to the patients calling for help. Several times I would go up to a nurse to ask for help for my mother and I was told, "That's not my job." and there would be no other nurses or aids in sight for a long time. The communication there between staff and caregivers is terrible -- I would try to convey important info about my mother to a caregiver, asking that he and she would please make sure that the other caregivers would be informed, and it never, ever happened. My mother was ignored completely for long periods as she declined. This is NOT a good place, it's awful -- do all you can to find better care for your loved one.