This is a great assisted living community. It looks like an ivy league university campus, with…read morebrick buildings, and very well maintained grounds. The interiors are very nice, with plenty of common areas for meeting with large groups, and for private relaxation. My mom stays here and loves it. She has her own room with a sink and microwave.

From the owner: The moment you arrive at Notre Dame du Lac you feel something special. You experience: A joyous and…read morewelcoming spirit. The Sisters of Notre Dame de Namur mission of care and compassion in action A pastoral country setting in the heart of Worcester. The beauty and grandeur of an award-winning newly restored historic building. A committed staff who provide personalized, high quality care. The comfort and peace of mind you have when you know you have arrived home. We invite you to come and experience the difference.

We had a very negative experience here. This place was not the right fit for my father. When we…read moreleft, we were threatened by the owner Micha. He had a lawyer, send us a letter, threatening us. I won't get into the specifics as to why we left. But as I mentioned, this was not a good fit for our family. We felt the owner was completely unprofessional. We cannot recommend this place at all.

They took such good care of my mother. I loved that I could go in anytime and have lunch or dinner…read morewith her, no extra charge. They always had activities going. This place is very pro family involvement. My mother was always clean and dressed. I never saw anyone hanging by the nurses desk in their pajamas. I would recommend this place for any one looking for a safe, clean and friendly place for a person with memory issues. Thank you Dodge Park for taking such good care of Janet. She was very happy staying with you.

It's sad when you call the front desk numerous times a day, EVERY day and not one person EVER picks…read morethe phone up! Definitely moving my mother out of there to a much better place where concerned family members call and people pick up. Sad and poor excuse for a facility!

In order to fill a room the sales woman absolutely lied as to what care could be provided for our…read morefather. We were very clear what his needs were and she said it was not a problem and they could care for him. Four days after my father moved in the administration said they could not care for him. That was such discouraging news after we were told they could care for him. The staff is unpleasant and appear to not enjoy their jobs. Most could barely say hello when passing in the hall. The administrator is passive aggressive. She will twist any concerns and make the family the bad guys. After several months of misery for our father and us we are so happy our father is no longer there. He was in rough shape due to their lack of care. His is thriving in his new facility. Tatnuck Park had a great reputation many years ago. Not so much now.

It seemed friendly at first, but my father would not stay there more than 20 minutes, and there was…read moreno staff available to ease the transition. In our case it was for the best, but, not recommended.

When faced with the difficult choice of a senior community for you or a loved one to live you will…read morebe very happy with your choice of Colony Retirement Homes III. Their meals programs makes them unique among similar senior living choices. And the atrium where their meals are served makes you feel like you are in a spacious resort. The apartments are among the best and their staff is unmatched as a caring group of people.

From the owner: Senior housing with a meals program.read more

Don't walk but RUN away from this facility. My mother stayed in the Reflections section (Dementia…read moreunit). From the first week she moved in, they increased her monthly fee by thousands of dollars because she needed additional care. I would have agreed to it if they provided the care that they promised, but they did not. And once you are there, you are stuck paying the extra costs until you can get your loved one out. We had to hire private care to come in to care for our mother until we could find a better facility. Management does not care. We met with them several times, but nothing changed. My mother suffered many UTIs and a fall under their care, and several visits to the hospital. She was not like this when she first moved in. Neglect of general and hygiene care put her deeper and deeper into poor health. One example: My mother fell from her bed in the early morning. An aide came in and saw her on the floor. She looked at her but did not bend down to see if she was okay. The aide left and came back 15 minutes later with help. 15 minutes! I would not recommend this facility if your loved one needs assistance.

They are high pressure sales. Buy now or there won't be an apartment available. We have a long…read morewaiting list. If that's true, why are you constantly calling trying to get us to sign on the dotted line? Why not just go to the first name on this supposed waiting list? This facility did not even have my mom sign the contract even though she was perfectly capable of making her own decision to contract with a stay at home service just a week before and to sign the documents herself. Instead, they allowed her grandson to sign for her and to commit her to over a hundred thousand dollars a year. She didn't completely understand all of the extra fees. Almost nine thousand dollars a month for the most basic of care and you charge for phone and cable? You have extra fees for laundry to be done? She said, "They don't even provide toilet paper." When I asked how much it would be if my mom needed to be wheeled in a wheelchair to get to her meals etc., I didn't get a straight answer. It was, oh we'll reevaluate. We just can't say. They also charge $5,000 for you to even move in. When I asked what this was for, they said it's standard to charge for the nurse to sit with the resident and make a plan. Really? $5,000? The at-home service did that for free before she even signed their contract. Sounds like the sales person is getting a nice big commission.

My grandmother has lived here for 5+ years now and it's a great community for her. They have…read moresmaller apartments and larger ones so when she and my grandfather first moved in they started with a two bedroom and once he passed she only had to wait a few months to move into a smaller place. Everyone is very friendly and respectful. My only complaint is a few years ago they switched food providers for the Cafe and the food and service is a bit below average. Just like the government, there is no competition in this market so I understand why. I can't speak for the dining room as I hardly go there. Although rather expensive, I would recommend this place for a nursing home with attentive staff and people who truly care!

From the owner: Southgate at Shrewsbury is central Massachusetts' premier retirement community. Located in historic…read moreShrewsbury, Massachusetts, as a Continuing Care Retirement Community (CCRC) or life plan community, we offer independent living and assisted living. Rehabilitation and skilled nursing services are also available on-site, should the need arise. Southgate has been designed with an energetic, exciting, sophisticated lifestyle in mind. Situated on a 30 acre campus, our beautifully maintained grounds and distinctive architecture flow graciously into Southgate Park, where lush flowers surround our gazebo and heirloom fountain and align our footpaths. Since 1989, Southgate has been unsurpassed in amenities, hospitality, and service.

Patient was referred for rehabilitative care. Patient arrived by ambulance and waited 90 minutes…read morebefore being greeted/acknowledged by staff. Dinner tray was placed out of reach of patient. Patient called for assistance. After an hour, CNA came into room and kicked the tray closer to patient and left. Patient was unable to lift the lid off of the tray or open ensure bottle. Patient food not minced/puréed as per dysphasia diet although being labeled as minced and moist/pureed. Patient was stripped and sponge bathed with door open and in view of others passing by in hallway. In general, it seemed understaffed. PT/OT services were good and specialists respected patient's dignity. CNAs overall lack training, empathy, and common sense.

Horrible experience! My husband was under their care for a little over 2 weeks. He waited often for…read moresomeone to come help him with his needs. There are a few assistants that were more attentive but overall my husband was frustrated with the care. The communication is the worst. No one seems to talk to each other. Therapy and case management seem to not communicate about the patient's progress. I on numerous occasions left messages and waited 2 or 3 days for a call back from case management. Once I was verbal it seemed like they were more attentive. Which is ridiculous. We had a change in insurance and were pretty much thrown out. I requested help bringing my husband home and response was insurance won't cover. Well if they would have advocated for my husband it would have been approved. Upon coming home from the facility I had to call our local fire to send an ambulance to bring my husband from the car into our home. That's not medically necessary? Please!! I know social workers who said that is ridiculous they could have done more. I had to.set up my husbands transportation to and from dialysis. Because of the lack of communication I don't have transportation for him one day to treatment This should have been done before we left or were discharged. I was told this was usually done upon being admitted. If so why was my husbands not done? The facility is clean and I do agree it a lot better as far as that is concerned. While my husband was there he was left on the toilet with the door open and put on the bed pan with the curtain open. Seriously? How about patient's privacy? I had to pull the curtain numerous times to.allow my husbands privacy. The food is horrible. And though we discussed with the dietitian about his likes he never received foods of his liking. Overall I will never recommend or send my husband there again. I will be contacting his insurance to inform them of the experience we had with Beaumont. I had to select a star if I could select none I would.