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    Woop Bubble Tea

    2.8 (45 reviews)
    Open 11:00 am - 6:00 pm
    Updated over 3 months ago

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    Recommended Reviews - Woop Bubble Tea

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    Reviews With Photos - Woop Bubble Tea

    Milk "tea"

    I should have known better than to order milk tea in an Ohio mall. This should be called milk water, not milk tea. I could not see or taste any tea in it. I even asked to make sure she didn't forget the tea. She assured me it was in there. The only thing that saved this from being my worst milk tea experience is that I once had a milk tea that had a cockroach in it. And yes, I slurped up the cockroach into my mouth. (That happened at a different milk tea place.)

    Woop! There it is!
    Fox E.

    I promised I'd give up Bubble Teas when in Cleveland. But my addiction kicked in. And I was left singing Woop, I did it again I went to Beachwood, got lost in the Mall Oh baby baby Woop, you think I'm at home But I'm sipping Bubble Tea at Woop I'm not that innocent! 2.5 star average? Are you kidding me? I was going to give 5 anyway but definitely now. Holy underrated Boba, Batman! Cleveland is a city that doesn't really have any good bubble tea. Nothing remarkable anyway. Koko might be the best one. Or Phusion. But honestly, Woop is as good as anything else. Specifically the honey tea which is great. I can't vouch for the others, but I will definitely give it a nice healthy 5 star rating because I did enjoy it and we'll be going back to try it again at some point. Me and the girl that did the mall tour with me. Woop has really yummy honey tea, which is as good as anything at Koko or Phusion, the top spots for BT in CLE. They have inconsistent but decent tapioca pearls. The price is a little high but the girls are really nice. I will try honey dew and others next time. The only negative comment I have is the long, argumentative response to the 1-star review. I agree, the 1-star reviews of this place suck, and may even be fake in a couple of cases. But this business is forgetting the golden rule. Do not call out your customers in public. Do not say their review is "written inappropriately." Do not get into public arguments with them. Ever. At all. Why? Because, nobody is really going to read that silly review anyway, or take it seriously. But you know what they will read and take seriously? A business owner response. If you sound argumentative or aggressive or annoyed in a response, it can (and will) really put people off. Remember. There are 1,000,000 clueless customers out there and some will write Yelp reviews. But there is only one owner of a business (or so). And you want to make sure that the personality you put forward publicly has class, confidence, with zero drama and zero negativity. My advice to business owners is either do not respond to negative reviews, or, if you must, then be like Gandhi or Martin Luther King or Mother Teresa when you do. Peace and understanding. Don't take it so seriously. And if you can't take criticism, don't f***ing read it. This is not aimed at Woop. This is aimed at 83% of business owners in general. And at the 91% of people who irresponsibly fabricate statistics. Hopefully they'll heed my advice and adjust or remove that comment. And if anyone tries to steal my bubble tea, I'll Woop their ass.

    The 'matcha' green tea which is neither green nor tastes like matcha.
    Anne D.

    1 star for both product and customer service. Awful and not worth the $4+ for essentially sweet milk with no discernible flavor whatsoever. I ordered a matcha and right away I was worried when it wasn't even green. Truly, it was white like milk. I took one sip and asked the associate to make me another one when my suspicions were confirmed. She didn't say anything, chucked it and then proceeded to do the exact same recipe. So I ended up with the same terrible drink. And she didn't speak to me the entire time, ask if it was any better, or just generally make any effort to acknowledge me. I've tried this place three times now, just hoping it will improve and manage to fulfill just the basic craving for bubble tea. I know Cleveland is not renowned whatsoever for bubble tea. But I've been to some pretty shitty bubble tea places across the country and nothing comes close to this. Backwoods Mississippi? Better. Out in the desert of Texas? Better. Sleepy mountain town in Colorado? Not amazing but at least the right color! How do you mess up the most basic of bubble tea flavors???? Save your money. It's not worth you even trying it. I won't be back.

    They really need to invest in a professional shaker. I was not particularly thrilled with chunks of powder in my drink. Not good!
    Joel E.

    Cleveland has been slooooowwww in catching up with this trendy Asian drink phenomenon that's been so popular in both coasts and some of the more diverse inland metropoleis. It's been introduced in limited fashion as an "add-on" menu item by more and more businesses - mainly Asian restaurants - within the past few years to try and satisfy the increasing demand for it and capitalize on its popularity... but NONE have really put any serious effort into producing a proper and quality boba or bubble tea drink... until recently by a certain establishment in University Circle's Uptown. After many trips to the West Coast and Toronto, I personally had the idea of pioneering real boba in Cleveland over ten years ago. I didn't end up taking the thought seriously enough as I did not believe CLE was ready for it back then. The increased diversity coupled with the resurgence of the downtown and uptown areas within the last couple of years, Cleveland certainly is ready now. A couple of years ago, I revisited my idea and made several trips to the West Coast and NYC to research boba cafes and met with consultants and potential distributors to introduce this to Cleveland. I visited MANY cafes and sampled MANY drinks, accidentally becoming sort of a boba connoisseur. Having trouble finding the right partners, I put my idea on hold again. Was excited to find another Bubble Tea joint pop up... in Beachwood, of all places. Upon sight, of course, I had to try it. I tried two of their drinks: a taro milk tea, and a coconut milk tea. What I liked: Their pricing includes 2 toppings. What I didn't like: They ran out of pudding. Although I've had worse, the consistency of the boba was a bit hard, like they were not fresh. They use a cocktail shaker to mix their drinks. They really need to invest in a professional shaker. See photos - I was not particularly thrilled with chunks of powder in my drink. Not good! I realize these guys are new, but they have a long way to go.

    An empty booth for ever......

    Second time here and yet again no one at the booth to take our order Bad business and poor service What a waist don't make a trip out cause you may be waisting your time! Seriously just watched six people walk away as this place loses business because nobody's there to take orders

    Thai Tea w/ Boba ($4+)
    Vy L.

    The wait time was rather long with only two people staffing. Was it worth the wait? Eh. My Thai tea had about five tapioca pearls since they ran out. The people after us wanted pearls too but they weren't planning to make any more at the time so yeah...very accommodating. My tea tastes pretty decent, but my overall experience wasn't that great. I hope over time they'll improve since they recently opened this past fall. Good Luck Woop! I'll be expecting more my next visit.

    Jamie G.

    2 stars because it's hard to totally dislike any bubble tea but this kiosk almost did it. The tapioca pearls were not cooked properly they were sticky and not very firm at all they even had some crunchy spots in the middle. The traditional was very sweet as well! Be weary

    The Best Bubble tea!

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    6 years ago

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    9 years ago

    I love this place! I get the lemonade with boba, so good. It's a little slow but worth it

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    Chali Tea Shop - Restaurant decor

    Chali Tea Shop

    4.7(27 reviews)
    4.6 mi

    Each time I come back, I try a drink from their floral snowy whipped cream drink series. I had the…read moreosmanthus fresh milk tea with 30% sugar and felt like the tea flavor can be stronger. I forgot it comes with tapioca and felt like the sweetness of the boba overpowered the tea flavor in the drink a bit. There's always a lot of seating available at this location and the service is quick. Got my drink shortly after I ordered!

    Coming from LA, I'd been looking for a boba place to satisfy my cravings so I was super excited to…read moretry Chali! My boyfriend and I came here on a Tuesday afternoon and were able to find street parking easily. The decor of the shop is cute, and ordering at the kiosk was simple; they have a pretty extensive menu so, whatever type of drink you're looking for, they probably have it! We got the coconut matcha and a mango matcha milk, both of which came out pretty quickly. I was unfortunately a little disappointed with the color of the matcha when our drinks came out; it was a very pale green, and didn't taste like they used high quality matcha powder to make our drinks. My boyfriend was also disappointed by the coconut matcha, which didn't taste as good as he expected. I thought my mango matcha, on the other hand, was delicious! The mango flavor was strong and sweet, but not overly so, and I enjoyed my drink! Overall, we'd definitely come back, but probably try different drinks since it seems like this shop doesn't specialize in matcha.

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    Bowl Of Pho - Bean sprouts, mint, jalapeños to add for pho

    Bowl Of Pho

    3.9(349 reviews)
    0.5 mi
    $$

    Second time ordering Bowl of Pho and the first items I ordered were so good, I ordered them again!…read more Chicken Noodle Soup and the shrimp garden rolls - they were both very good. The chicken noodle soup seemed to have less chicken this time around, but the quality is still high. The next time, I'll be sure to try something different since so many things on the menu sound good.

    If you know, you know--Bowl of Pho is a true hidden gem…read more From the moment you walk in, the space feels like a little escape to Vietnam. It's beautifully decorated, warm, and inviting without being over the top. We started with the Thai tea, and it's an absolute must. It's that perfect balance of strong black tea, sweetness, and creaminess--easily one of our favorite drinks and they nailed it here. For food, the beef pho was exactly what you want--rich, hearty, and super comforting. It came with a generous side of fresh condiments so you can customize each bite. We also tried the vermicelli with shrimp and pork, which was just as impressive. It was loaded with fresh veggies like cucumber, carrots, lettuce, and bean sprouts, plus crunchy peanuts and an incredibly flavorful fish sauce that tied everything together. Service was pretty fast even on a busy night, which we really appreciated. They also offer to-go cups for drinks--a small but thoughtful touch. Overall, everything felt fresh, flavorful, and thoughtfully prepared. Definitely a spot we'll be coming back to.

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    LuCha 露茶 - Cute decor.

    LuCha 露茶

    4.8(23 reviews)
    12.0 mi

    PROS: Exceptional black-tea flavor, consistently fresh and perfectly textured boba, extensive…read morecustomization, a large drink menu, quick counter service, easy online ordering, clean surroundings, and tempting pastries and desserts. CONS: I have none! BOTTOM LINE: LuCha serves the best authentic-style brown sugar milk tea I have found anywhere in this region, and I will happily drive more than an hour for it. I should begin with a confession: I am extremely particular about bubble tea. Bubble tea originated in Taiwan, and while the modern universe of boba includes practically every tea, fruit, milk, foam, syrup, and topping imaginable, I have a strong preference for traditional-style milk tea with a bold black-tea foundation. LuCha itself is a Taiwanese tea brand founded around handcrafted drinks, fresh ingredients, and tea culture, and that attention to the tea itself is exactly what keeps bringing me back. My order is always the Ancient Brown Sugar Milk Tea, and after roughly twenty visits, I have barely considered ordering anything else. The tea is robust enough to remain unmistakably tea rather than tasting like sweetened milk. The brown sugar adds warmth and depth without completely swallowing the black-tea flavor. It is rich, smooth, balanced, and, for my palate, very close to perfection. Then there are the boba themselves. Good tapioca pearls should not be rubbery, hard in the center, excessively soft, or dissolving into starch. LuCha consistently lands in that narrow little kingdom between tender and pleasantly chewy. The pearls are served warm, sometimes almost hot, inside the chilled milk tea. That temperature contrast is one of my favorite parts of the drink because it immediately tells me the boba were freshly prepared. Old tapioca pearls have a particular texture and flavor, and once you have encountered them, your mouth remembers. In all my visits, I have never received stale or day-old-tasting boba here. They are consistently soft, warm, fresh, and almost melt as you chew them. That first sip still makes me close my eyes for a moment. I realize this is dramatic but the heart wants what the heart wants. Although I remain fiercely loyal to one drink, the menu is broad. LuCha offers fresh fruit teas, sparkling fruit drinks, tea slushes, cheese-foam teas, fresh-milk drinks, smoothies, coffee, pure brewed teas, and numerous toppings. Depending on the drink, guests can customize elements such as sweetness, ice level, milk choice, pearls, popping boba, crystal pearls, and cheese foam. There is definitely something for everyone. LuCha also carries a rotating selection of breads, cakes, and small desserts. I have tried several, and they have all been enjoyable. The menu also includes croffles, a croissant-waffle hybrid, with versions such as strawberry and Lotus Biscoff. The one I tried was crisp, sweet, and a very good companion to the tea. Both the Aurora and Stow locations offer online ordering, and the process is easy. LuCha is primarily counter service, and even when there has been a steady stream of customers, I have rarely waited very long. The Aurora location is always clean and has a bright, playful little seating area where you can relax with your drink. The décor, bear breads, plush toys, and customer dog-photo display give it personality without making it feel cluttered. I have tried a great deal of bubble tea throughout Northeast Ohio, Western Pennsylvania, New York and beyond. Many shops produce something enjoyable, but very few make a milk tea that tastes sufficiently of actual tea, and fewer still prepare tapioca pearls this consistently well. LuCha does both. I genuinely drive more than an hour for the Ancient Brown Sugar Milk Tea, and I have done it repeatedly. For anyone who loves authentic-style milk tea with a strong tea base and freshly prepared boba, LuCha should be at the top of the list. Five deeply caffeinated stars.

    My friend and I came here on a whim to try out and support a small business. We arrived just a few…read moreminutes prior to closing and the worker there was incredibly patient with us as they stayed late to make the orders. As someone with no sweet tooth and a distaste for artificial flavors, I was pleasantly surprised by quality of the tea and ingredients. Needless to say, this is a spot worth visiting for those who enjoy the natural tones of high quality tea.

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    LuCha 露茶 - Cute decor.

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    Woop Bubble Tea - bubbletea - Updated August 2026

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