Five star service...every time! We appreciate the helpfulness of their team and always get the best…read moreout of our trips to Ace. They have a wide variety of products, you know: the thingamabobs, doo-hickeys, and so many other items that we can never remember the names of (to save our lives!) Our latest find was scored with the determined help of a young man (pictured here) that stuck with us until we found what we needed to get the job done, despite our terrible attempt to describe it! Thanks to him and all the other helpful folks at Ace, We walked out with the right items to get ourselves out of a pickle for under a buck. Great price, indeed! We are happy that we have an Ace Hardware right up the street that we can trust. They always guide us in the right direction when we get the itch to start working on projects that we have no business starting without the proper tools or training to do! SMH ‍ Thanks Ace! You rock!

I am a homeowner and do minimal shopping at home improvement stores. I purchased a pair of Ace…read moreBranded gloves on Saturday morning and came to return them and buy a more robust pair (for more money per pair) as the gloves did not last 3 hours of yard work - they had holes in the glove. The young lady refused to take the gloves back because they were used. I told her I knew that as I was the one who used them. After several verbal exchanges and her picking at the shredded glove, I got upset and called her a blockhead. (Not good by me) She said I had to see a store Manager. I just returned from attempting to return the gloves and buy a better pair, and Austin, the store manager, also refused the return, and I told him I would never be back. He smiled and said goodbye. I guess at $17.00 pair of gloves is worth really ticking off a customer. It's all smiles while buying, but not when you try and return a defective pair of gloves and buy a more expensive pair. I am done shopping at ACE. I want to buy locally, but I guess the cost of acquiring a new customer is less than $17.00. The store will not suffer one bit from my choice, but it is my choice to make. Good By Ace

Broke my key on a beer bottle (dumb of me) but Jaden got me squared away in less than 5 min. He was…read morealso pretty excited at the challenge of fixing a broken key Highly recommended. Fast and friendly staff.

For being a smaller hardware store, I am always amazed that they end up having exactly what I am…read morelooking for. More times than not, I will travel valleywide and lose hope with the thought of "I'll swing by Ace and see if they have it" and every time, this far they have it. The staff are always incredibly helpful and generally assist even when I throw a "it's okay, I appreciate it" out there. For instance, on this trip, the gentleman directed me, I mentioned I took a peek and didn't see if and it was okay that I would cut my loss. He headed over and verified and found what I must have passed several times over. As far as the product? It was would have been offered elsewhere had they had it and at about the same price. In the past, I have been very fortunate to be looking for items that are on superduper clearance. Perhaps one of these days, I'll make this my first stop and spare days wasted with travel and unnecessary purchases that I am unlikely to ever return just based on the distance alone. Fortunately, Paul's is just a few mins walking distance up the street for me. Now, it's time to lock my number in, since I'll be bisiting more often.

Royce never gives me a discount then he comes over during a return and takes the guy behind me…read moreinstead of finishing his job with me. Then he has to call a special number that is taking the return desk a half an hour to return. He gives the that guy a 30 dollar discount and told him that I don't appreciate this really bad customer service. Now he wants to offer to not finish but I told him he needs to . Man this is awful

Laali was extremely helpful with finding a few boxes for me. I had looked through the insides of…read morethe store and wasn't able to locate them in their respective aisles. She looked up the item and told me they were stored outside, a place I wouldn't have thought to look without her help. I wouldn't have been able to purchase what I needed to complete my project. Thanks so much!

I'm shocked by the bad reviews Everytime I come here the workers are so helpful and informative. I…read morewas helped by Eugene and he was so helpful! He walked me through so many care ideas for my new plant babies =) and prevented me from making some bad mistakes. actually we picked the perfect plants for my new home. I'm very thankful for him!

Products completely mislabeled on their website for where they are in the store. Website says one…read morearea, but product in a completely different area. They will have you walking around all day trying to find stuff. Absolutely need to update their products on their website. I went to Home Depot because of this

We have an RV and I swear, we spend a good 30% of the time fixing 'stuff that breaks' and if we…read moredidn't have Ace, I don't know what we'd do. Yes you can go to the big box places, but you will not get the same level of service. We bring in some oddball part, explain the issue and they have 'just the thing' - and they know right where it is in the mess of aisles of items. We now have a toolkit that has a little bit of everything, but guaranteed on the next trip; there will be some weirdo thing that we need :) Bonus for this location is the softener salt out front so you can just back into your spot, pay and load up. Easy peasy

Not really happy with product. Bought bathroom faucet installed it went to turn the water on and…read morethe aerator blew off the faucet could not catch the other piece went down the drain and out not in p trap went to store to get another one would not give me one to replace I had to buy another one 12.00$on top of what I paid

Stopped by Ave Hardware for a screw... and of course I got there and completely forgot what I came…read morein for There's hope for me yet at least someone believed in me! The employees were super helpful and offered assistance right away. I somehow ended up buying tire cleaner instead (sheesh ), and naturally remembered what I originally needed after I got home. Even so, it was a great experience. I enjoyed browsing and seeing things I'll probably need in the future when I move. Maxwell was awesome thank you for being so patient while I dug through my purse like a senior citizen trying to find my change You rock!

I love coming to this ANY ACE and this one is my backup. Not quite as close but it's still fairly…read moreclose to my house, the customer service is always amazing, they usually have anything I'm looking for, and the prices are almost always in line if you consider the convenience of coming here as apposed to the big box stores. The nut and bolt section is especially helpful because they carry almost everything. They DEFINITELY carry more of the obscure stuff that you just can't find at other places. This store is super well stocked and it's merchandised in a way that just makes sense. 5 stars for them! Check them out!