Shady Practices - Buyer Beware…read more Check your receipts carefully and make sure you actually receive everything you've paid for. We chose Stegers of Pekin believing it would be a trustworthy place to purchase a new master bedroom bedframe and sofa. Unfortunately, our experience was the opposite. We purchased a higher-end bedframe along with delivery and setup. On our invoice, we were charged over $200 for the wooden slats that are supposed to come with the bed. The invoice also listed three metal supports at no cost, which Bryan Steger (a head of the family business) explained were "a gift" they include with all bedframes because slats are supposedly weak. When the bed was delivered, the wooden slats we had paid for were not included or installed--and the delivery/installation team never disclosed this. The free metal supports were attached poorly--crooked, unstable, and at risk of damaging both the frame and our hardwood floors. When we asked for the missing slats we had paid for, we made it clear we would hire our own handyman for installation because we did not trust Stegers' setup team to return. What should have been a simple correction turned into weeks of back-and-forth emails. During that time we were told: If we wanted the slats we paid for, we would have to return the metal supports (that are given free to every customer). The slats were "low quality" and "not worth having," despite charging us over $200 for them. No refund would be provided under any circumstance. Only after a week, a complaint to the BBB, and a letter to Vaughn-Bassett did the slats finally appear--left unceremoniously at my front door. To summarize: we were charged for parts that were never installed, denied a refund for those parts, not told by the installation team that they omitted them, insulted about the quality of the product we purchased, and forced to chase down what we rightfully paid for. This experience in August 2025 was gravely disappointing and not at all what we expected based on the company's reputation. Buyer beware: just because Stegers still carries the same family name does not mean it is run with the same trustworthiness, pride, or class as in the past. (Photos to be added soon.)

Steger's furniture amazing ! Stepdaughter home from hospital…read moreFriday and needed a power recliner. Text folks at 8pm. Sales gal responded right away with pictures! Made arrangements for Saturday delivery! Stepdaughter loves it! Now that's hometown caring and efficiency Support Steger's!

Just bought a recliner there. Doesn't feel as nice as it did when I tested in their store!…read more Probably won't go there to buy anything else. 30% off sale and by the time I paid there was no discount. Funny how that works!

If you want good, quality furniture Hamm's is the place to go! Prices are fair and the customer…read moreservice is exceptional!

I rate them as a zero I never in my life have ever encountered what I encountered from aronas I got…read moreto washing machine with a dryer beautiful set but when they brought it here the washer did not work so they brought me another one 4 days later that one also did not work so they brought me another one about 3 to 4 days later never was on time not one time on top of I was washing my clothes and all of a sudden I saw baby roaches crawling out of the washing machine I'm disgusted and I felt overwhelmed so I had contacted them and they explained to me that it couldn't have been from their product because they thoroughly go through their products well why would you have to replace the washing machines then? You know the ones that did not work? I've never had roaches in my life I have children with breathing problems they refuse to help me with an exterminator I'm not sure what I'm going to do or how I'm going to handle it I guess I'm going to call a lawyer because the way I feel is you ruined my home I'd rather run the washing machine over before giving it back I'm not saying that's what I'll do but that's how I feel I would recommend never to go there

From the owner: Drop by our Arona store located at 2113 Court Street in Pekin, to shop the latest deals on name…read morebrand lease-to-own electronics, furniture, appliances, and more.

They were on time and removed a donated oversized chair. Excellent service. Timely appointment…read more Free service for donation of the item. Will definitely use them again.

Good prices, typically...but the register staff have no idea how to properly serve customers…read more Rather than let customers know if someone is going to open the second register, silence is the rule, making it so no one really has an idea if help is coming. It's not a bargain if people have to wait in line for fifteen minutes for the same one person that FOUR members of staff cannot help. And again, to make matters worst, NO ONE IN STAFF IS DIRECTING TRAFFIC AND LETTING CUSTOMERS KNOW WHETHER ANYONE ELSE IS COMING TO HELP.

No customer service at all not even a greeting, but furniture looks high but not high qualityread more

From the owner: For more than 35 years, Carpet Weaver’s has been your flooring and furniture family of…read moreCentral Illinois since 1988, currently with 9 locations to serve you! From start to finish, we are with you every step of the way to make your flooring dreams come true — design, measuring, scheduling, and installation. We make buying new floors and furniture easy every day!

We had a great experience picking out two chandeliers for two different homes. Tina provided…read moreexcellent customer service which is very hard to find these days. KBL has a great selection of unique lighting fixtures unlike you will find anywhere else.

We had a custom home built and ended up here for our fireplace pick. We wanted a natural…read morefireplace, which are becoming scarce, most people want gas and a lot of retailers are phasing out natural. So for the price, KBL in the Peoria area was the better choice. Not a huge selection, but again, they are being phased out on the natural fireplaces. My Husband and his Brother did the installation themselves bc KBL's guy was having surgery and doing it ourselves saved a lot on labor. Kevin at KBL was fantastic from start to finish. Excellent salesman and willing to talk and educate you on whatever you need in regards to your home build. He also promised to take back whatever parts we didn't need after the installation....and he did. We are now having some warranty work and we feel confident it will all go fine. KBL is lucky to have Kevin!