This is a review based on the dysfunctional manner in which the property manager Maria handled a…read moresituation on 5/29/25. Maria is completely unprofessional and lacks common sense and instead of her providing a solution to the problem, she decided to argue an invalid point and waste time. On 5/27/25, after seeing a listing on Zillow I walked into the leasing office and was offered to tour a unit. Aynese was the leasing agent, she is wonderful by the way. After Aynese showed the unit, I decided to take it. Aynese attempted to send the link specifically for the unit twice so that I could apply the day of with the pricing of $2768. Due to that unit begin scheduled for move-in on 5/27/25 but the move in was canceled, which was why the unit was available for show, I liked the unit so I attempted to apply and take the unit off the market. After several attempts by Aynese to email me the the application for the unit I toured at a rate of $2768 on 5/27/25, Aynese was told by her colleague Giselle that the unit was going to take 24 hours to be reallocated on the website portal and that may be why Aynese was not able to send the link for the unit for me to apply. Aynese said that she would connect with me on 5/28/25 so that I could apply to for the unit. Aynese also told me that I would be able to lock in the pricing of $2768 considering the situation with the portal. On 5/28/25 I applied for the unit but the unit was now at the price of $2823. On 5/29/25, I spoke with Aynese regarding why the price changed considering what I was emailed and told. Aynese tried to argue on my behalf but the property manager was unwilling so I asked to speak to the manager, Maria. Aynese transferred me to her manager Maria. Maria argued with me about why I would not be able to keep the pricing of $2768, Maria's argue was completely ludicrous considering I have an email with the states rent I would be paying for the unit. I wasn't even provided a refund for the application fee considering. Maria is a terrible property manager who I believe is prejudice and based on the interaction today is argumentative and rude. I CAUTION ANYONE ATTEMPTING TO RENT AT THIS PROPERTY WHILE MARIA IS THE PROPERTY MANAGER!!!

I've lived here with the three little ones since 2022. The apartment complex is clean and safe and…read morethe surrounding community is beautiful. The apartments are very nice. Every staff members is and responsive. The pool is wonderful - my kids love it and spend almost every summer day swimming. The exercise room is very good. The complex has a covered parking garage. There are several restaurants and doctor offices nearby (my childrens' pediatrician and dentist is 100 yards away). The VRE is a very short walk.

I lived here for 5 years. I came in under Nick who is the best ever!! (Now he's at Springfield…read moreCrossing and I'm looking to follow him there because his work ethics were great!) There has been new management the past 2+ years and I've had minor issues that have been worked out in a timely manner. Nothing big that's worth pointing out and complaining about. My biggest issue is that the tenants that moved in after the new management were do not follow all the rules set forth. I just believed it was because the new management wasn't as aggressive with holding them accountable, but the last few months they have been. The complex still has its "rachet" moments when the weather is warm. Such as the neighbors across the hall throwing parties and their guest leaving beer bottles on the steps. Or, once and a while late night fights. For the most part this behavior has been recent in the last 2 summers, but again, seems to be getting better. These apartments were a home for me, and that says a lot coming from me. The condition of the apartments is great, very clean upon move in. Lorton Station area is a family friendly area. Very safe. Not really for young singles who like to party unless you don't mind the drive to DC.

You guys are holding my deposit since we got out 6.30. I have sent numerus amount of emails and…read morecalls we have sent few emails back and forth with manager saying 30 days it has been will over the VA LAW of 45 days going over 60 days. Now no answer from anyone? No one in HQ ? no one in office?

Zero stars! My wife and I had a virtual tour scheduled early at 7:30 am PDT (THAT MEANS 10:30 am…read moreEST SARATOGA SQUARE), while we waited for about 20 minutes for whoever to show up and no one did. We finally left and after seeing all of there terrible reviews, we realized we dodged a bullet. We could have stayed asleep, instead they have wasted our time and I'm sure it would be a waste of money if we decided to stay there. How do you get zero stars and we haven't even seen the units yet?

SCAMMERS! Applied for an app holding fee 500$ - plus 50$ app. Didn't get approved (that's okay.)…read moreHas taken more than 4 weeks to get the holding fee back. Printed a check and have gone twice to get it cashed ! Has not happened yet! This is ridiculous! All of a sudden the person we were dealing with isn't in the office . Was told it's be good after trying the first time ! STILL WASNT GOOD . Easily take your money , had the application denied in less than 24hours. 4 weeks to get my money back!? Ridiculous

I've officially lived here a month & I'll most likely update upon move out…read more Move in was very seamless during COVID times with the assistance of the manager, Betty. She was kind enough to provide a very detailed video tour of the unit. Signed the papers and scheduled a key pick up. Welcome packet had a map, some things about the community and was gifted a nice Van Metre corkscrew and small cutting board. The neighborhood (bldg 2264) seems very peaceful. The grounds are very well kept garden wise. I haven't encountered loud noises during quiet hours or during the day for the most part. The only reason I'll take a star away on this rating is due to maintenance. Any maybe to no fault of their own due to COVID but i placed a work order ticket my first week here. I have not yet been contacted and the ticket is still active. My washer machine was making a loud noise every time the the drum would spin or agitate. So loud you could hear it outside on the floor below. Luckily my bf is a very handy with that stuff and he fixed it after 2 weeks of waiting for someone to follow up. T

I understand that racism can manifest in many forms, and on Wednesday, January 14, 2026, I…read morewitnessed behavior from Erica, one of the office staff members, that reflected this. Her demeanor was rude, unwelcoming, and unprofessional. I visited the community with my sister, who recently relocated to the area and is actively searching for a place to live. We arrived at 3:15 p.m., and upon entering, Erica immediately informed us that she had a 3:30 appointment. We waited respectfully. By 3:35 p.m., the appointment still had not arrived, yet she continued to remind us of the scheduled 3:30 meeting that never occurred. She then suggested that we tour the apartment on our own. We did so, returned the key afterward, and found that she still had no appointment. Instead of engaging with us, asking whether we liked the unit, or offering next steps, she simply reminded us not to forget our IDs. There was no courtesy, no interest, and no effort to assist potential residents. The experience was disappointing and disheartening. I felt dismissed and overlooked, and based on this interaction, I would not recommend this community. This is not how future or prospective residents should be treated.

Maintenance staff is great, very sweet man & prompt. The neighborhood is quiet, open, peaceful…read more Only thing is it is a smoke free "campus" but many do smoke. Also many people with pets do not always pick up after their dogs. But other than that clean, not crowded, noisy or disruptive. Neighbors are courteous and very happy with the space. Wish I had more closet space but who else wouldn't lol. Also very excited for Liberty Markets completion date! Sometimes main office can be a bit rude. Oliver seems nice, he's fairly new. Been living here 7 months so far.

Beautiful apartments and lofts but the management is beyond frustrating and rude. You'll get no…read morehelp there.

Hello my vehicle was towed from the property and my registration was still valid. The previous…read moreassistant property stated that I could leave my car in an unassigned parking spot as long as my registration was valid. They had my car towed anyway. I spoke with Brian the RM, he lied to me as said they would cover my towing costs. I had to pay 270.00 to get my vehicle. This property does not care about our safety. They allow juvenile flash mob parties in the community center but charges the residents a $450 amenity fee a year and the room is always under renovation. They are failing to repair the damaged main entrance door that gives access to anyone to enter the car garage and steal cars. There a constant smell of marijuana in the stairwells and on the 4th floor parking garage. There was a major fire in the complex and they failed to notify the residents until two days later. I called 5 times for my AC unit and now have a $429.11 light bill because they refused to replace it until I went to corporate. They refuse to take care the residents maintenance requests. I am going to file a complaint with the FFX CO Board of Supervisors because they allow Dominion Towing to tow cars without justification. Dominion Towing is a ripoff. They cannot even do business in Prince William Co because of their shady business practices. There are two cars in the garage that have expired tags since 2020 that were not towed. I have pics. I emailed the management office and they refused to respond. Brian said he was going to credit my account and didn't so. I paid $270 less rent for having my car towed and released. I feel like I have been discriminated against because the others tenants whose vehicles were allowed to remain don't look like me. All military personnel, veterans, single parents, women and the like. This property is not safe for your children. I will be moving as soon as I can even if I have to break my lease. Toby Bozutto is the CEO of the property.

From the owner: When you step into your new home at Vista, you find a thoughtfully designed open-concept…read moreliving/entertainment space with sleek modern finishes, a fully-equipped kitchen, a cozy fireplace and private patio and balcony. Conveniently situated minutes from I-95, Route 1, Fort Belvoir and Fairfax County Parkway, this dynamic location offers access to the city lifestyle or provides a comfortable oasis.

I'm still dealing w mouse after 6 days off cleaning. My…read morelast review went into bot who said they are working on "cleaning" storage room .. Was filthy smelled like dirty morgue.. All apts unless you have lead walls have mice . However, having mouse excitement is very disgusting as my previous pictures and review illustrated. See first review.... I've called office and I will say it's a bit strange when your office person avoids you. I'm been nice and always respectful of office and the maintenance is really good.... When they show. Id say pulling out all my closet washing every wall except the cubby where w/d in my 1bdrm. I just spent 3 long hours plugging mouse holes under sink. A huge non aggressive exterminator in North Carolina..I can't take chemicals but the mice never ate any bait traps they're smart Ok so I got the Amazon peppermint round things and the sachet to keep them in ...pic I plugged w sos wool pads and steel will work electric tape. Move here of your DIY orientated. Do not depend on others.... Also I got a funny thing about how dangerous feeding the darling sparrow s et . Uh moo deng lives sloppy I keep my area washed swept and also nice. I'm sorry if people have no idea about having trash uneaten or drum Gatorade etc. Don't sneeze at a gnat and swallow a nasty dirty fly! So I scrubbed the hall and my door frames. I'm serious.. Mice are like Charles Manson .. Leave the lights on. I've cut up sponges and aluminum foil. They better help with the washer . My place stays" en guarde!" Just take it in and know this is the status quo. What my neighbors do and accept will eventually affect me... Thanks

If I could give a zero thats just what I would put! I would not recommend living here. My unit has…read morea roach problem that has not been properly addressed, and there are holes in above the front door. maintenance came to fix the hole under the kitchen sink and they did a poor job of doing it.( you can see the picture posted)For the amount of rent they charge, the quality is unacceptable. Way too much money. I will never go on anyone else's word again About this place, This is the worse place I had ever moved to. i had to purchase my own pest control supplies. The hallway stay dirty. it's hotter in the hallway then outside. It's a lot of things nad about here. Run from this plac.

The Landlord Sue and her husband, Claude are the absolute BEST. Together with the awesome…read moremaintenance man Willie they all make living here a worthwhile and enjoyable experience. The keep the premises spic and span! I am very grateful our paths crossed.

Great management. Safe place to live. Close to stores, post office, restaurants, parks. Have…read moreswimming pool that is clean. Other tenants are friendly and will even go out of their way to say hi. Laundry facility is onsite. Apartments are good size and clean. No bugs or rodents. Overall good place to live.

My name is James, I have been at Sanger Place for almost a year, and I am signing another lease for…read moreanother year. Anytime I need something done in my apartment, I call the office. When I moved in last October, Reina made it very easy for me to move in. I have a good relationship with Reina the Property Manager and the guys in maintenance. Thank you, Reina

Great experience over all. Would highly recommend to anyone in the market of getting a apartment.read more