I have been here for about a year now and will be moving out very soon. When we first moved, it…read morewas a very hectic with issues with the apartment. We were assigned the wrong apartment that we have agreed to and got an apartment with everything on the opposite side. We ordered furniture to accommodate for the apartment we signed for. Thank God for Jordan. He was our saving grace. While living here, has been fine. The change in staff has equaled to less professional staff. Playing loud music in the office during office hours, and not being able to help with our questions with moving out or parking. I am very sensitive to marijuana smell, and have a neighbor that makes the hallways overwhelmed with the smell. I honestly have nothing against it, but when it is too much, I get headaches. Just unpleasant to deal with daily. Jordan, the cleaning staff, and the maintenance staff are great. The area is nice besides the construction on the main roads. I did have a fine time living here. Had it's up and downs but overall a 3.5

I currently live at Rivergate Apartments in Woodbridge, and my experience has been disappointing…read more The carpets throughout the building are extremely dirty, and despite bringing this to the attention of the management team, they have not provided any clear timeline for when they will be cleaned or serviced. In addition, the elevators are frequently out of service, which is a recurring inconvenience for residents. The garage doors, which are supposed to provide added security, are also often broken, allowing anyone to enter the garage. This defeats the purpose of paying an additional fee for secured parking and leaves residents feeling unsafe. Overall, the lack of communication and attention to these ongoing maintenance and security issues has been frustrating. Based on my experience, I would not recommend moving here.

I've officially lived here a month & I'll most likely update upon move out…read more Move in was very seamless during COVID times with the assistance of the manager, Betty. She was kind enough to provide a very detailed video tour of the unit. Signed the papers and scheduled a key pick up. Welcome packet had a map, some things about the community and was gifted a nice Van Metre corkscrew and small cutting board. The neighborhood (bldg 2264) seems very peaceful. The grounds are very well kept garden wise. I haven't encountered loud noises during quiet hours or during the day for the most part. The only reason I'll take a star away on this rating is due to maintenance. Any maybe to no fault of their own due to COVID but i placed a work order ticket my first week here. I have not yet been contacted and the ticket is still active. My washer machine was making a loud noise every time the the drum would spin or agitate. So loud you could hear it outside on the floor below. Luckily my bf is a very handy with that stuff and he fixed it after 2 weeks of waiting for someone to follow up. T

I understand that racism can manifest in many forms, and on Wednesday, January 14, 2026, I…read morewitnessed behavior from Erica, one of the office staff members, that reflected this. Her demeanor was rude, unwelcoming, and unprofessional. I visited the community with my sister, who recently relocated to the area and is actively searching for a place to live. We arrived at 3:15 p.m., and upon entering, Erica immediately informed us that she had a 3:30 appointment. We waited respectfully. By 3:35 p.m., the appointment still had not arrived, yet she continued to remind us of the scheduled 3:30 meeting that never occurred. She then suggested that we tour the apartment on our own. We did so, returned the key afterward, and found that she still had no appointment. Instead of engaging with us, asking whether we liked the unit, or offering next steps, she simply reminded us not to forget our IDs. There was no courtesy, no interest, and no effort to assist potential residents. The experience was disappointing and disheartening. I felt dismissed and overlooked, and based on this interaction, I would not recommend this community. This is not how future or prospective residents should be treated.

The black woman that works in the leasing office is rude and very disrespectful. Beware! They are…read morevery nice when they want you to move in and as soon as you sign that lease and settle in they switch up. I advise you to just do a simple review search about them on any forum.

I did a virtual tour and the property was beautiful! Every staff member I have interacted with has…read morebeen very professional and responsive. I can tell they truly care about the residents and their community.

I lived here for 5 years. I came in under Nick who is the best ever!! (Now he's at Springfield…read moreCrossing and I'm looking to follow him there because his work ethics were great!) There has been new management the past 2+ years and I've had minor issues that have been worked out in a timely manner. Nothing big that's worth pointing out and complaining about. My biggest issue is that the tenants that moved in after the new management were do not follow all the rules set forth. I just believed it was because the new management wasn't as aggressive with holding them accountable, but the last few months they have been. The complex still has its "rachet" moments when the weather is warm. Such as the neighbors across the hall throwing parties and their guest leaving beer bottles on the steps. Or, once and a while late night fights. For the most part this behavior has been recent in the last 2 summers, but again, seems to be getting better. These apartments were a home for me, and that says a lot coming from me. The condition of the apartments is great, very clean upon move in. Lorton Station area is a family friendly area. Very safe. Not really for young singles who like to party unless you don't mind the drive to DC.

You guys are holding my deposit since we got out 6.30. I have sent numerus amount of emails and…read morecalls we have sent few emails back and forth with manager saying 30 days it has been will over the VA LAW of 45 days going over 60 days. Now no answer from anyone? No one in HQ ? no one in office?

This place it's horrible poor costumer Service. They're not serious about Their Tenants. Property…read moremanager it's a jocke.

So far so good, best bang for your buck from what I've seen in this area... Allows dogs up to…read more100lbs (two per apt). the pet fee is about half what the other compexes charge in this area. The staff is professional and always on point (both office and maintenance). The complex is small enough so they know your name, remember you, and don't brush you off whenever there is an issue. no W/D in the apartments, but hey, not everything can be perfect.

I've been living in Potomac Club since Sep 2014. I rent a condo. The rent prices are high but you…read moreget what you pay for (Community center indoor/outdoor pool, community style gym, sauna and business center) ,conveniently located to I-95 North & South and is across the intersection from Potomac Town center which has a few great shops/restaurants. Neighbors are peaceful people usually 30yrs old +. Most people mind their business with the traditional "Hi, Good morning" etc. The entrance gates have mostly 24 security which basically are a set of eyes to oversee the traffic. Residents have electronic passes which open the gate and visitors have to check with the guard and the guard will contact resident for approval. I cannot speak for the Townhomes however the Condo's come in different floor plans and some will come with wood floors as to some will not. Some will be an upstairs unit which will have two flights of stairs and the lower unit walks right into the kitchen from the garage. Note** the lower unit has a bathroom in the kitchen for the half bath which I do not like hence I have the upper unit and deal with the stairs. Parking: you essentially have a 10-15ft driveway which can fit one regular size vehicle comfortably and a garage which can fit a full size sedan if you wish to use it for storing or parking your vehicle. Condo Bedrooms are sized decently with a nice walk-in closet in the Master Bed Rm with upscale bathroom equipped with garden tub and double sinks. Lastly, for any event you would like to plan Birthday Party, Graduation, Reception etc. the clubhouse Club Room is available to entertain for a fair price. This amenity is also nice to have. Would recommend Potomac Club if you are looking for convenience, comfort and quality living. For visuals I would check out www.realtor.com TYPE in Potomac club Pkwy, 22191 or Potomac Branch Drive, 22191 and you should be able to find a few condo's or townhomes with photos to get an idea before getting involved with a realtor.

We've lived here since 2007. They recently started allowing tow trucks into our (gated) community…read moreto search for expired inspections and registrations. This costed be $170 the other day. I've never been good about getting my inspection done exactly on time but I never thought that this neighborhood would do this to us.

The security company harassing resident. They take turn to sleep in the car one of them live in the…read moreproperty. He always in the apt. Office they know already. also they go to the other property cross the street when they need help and they leave the property without security guard. The office protecting them. Immune Security Defense Agency very rude staff and the owner Kernel Johnson particular does not have the best costumer services skills be aware of their dangerous bullying tactics. These people do not give off good vibes. I question whether they are protecting the community or protecting their money. The leasing office they know already the situation they do not do nothing Check YELP . COM for more reviews. Also the owner Kernel Johnson of the security company gave Gifs to the staffs from Michael Kors handbags. Itis why the Leasing office renew the security Contract because it is benefits them. Resident scared to leave a review for the security company because they are very aggressive

the service and the staff wasn't as I expected maximo hooked us with hope and he let us down we did…read morean application oct 16th and he told us it's 3 business day only to get the answer and it's been two weeks and yesterday oct 29th we get the answer when we call the staff and ask for him he didn't answer the phone and once he told us I'll give u the answer tomorrow and he disappeared and the other agent told us she'll help us and also dissapear and didn't pick up the phone they played with us I am so disappointed

This is a review based on the dysfunctional manner in which the property manager Maria handled a…read moresituation on 5/29/25. Maria is completely unprofessional and lacks common sense and instead of her providing a solution to the problem, she decided to argue an invalid point and waste time. On 5/27/25, after seeing a listing on Zillow I walked into the leasing office and was offered to tour a unit. Aynese was the leasing agent, she is wonderful by the way. After Aynese showed the unit, I decided to take it. Aynese attempted to send the link specifically for the unit twice so that I could apply the day of with the pricing of $2768. Due to that unit begin scheduled for move-in on 5/27/25 but the move in was canceled, which was why the unit was available for show, I liked the unit so I attempted to apply and take the unit off the market. After several attempts by Aynese to email me the the application for the unit I toured at a rate of $2768 on 5/27/25, Aynese was told by her colleague Giselle that the unit was going to take 24 hours to be reallocated on the website portal and that may be why Aynese was not able to send the link for the unit for me to apply. Aynese said that she would connect with me on 5/28/25 so that I could apply to for the unit. Aynese also told me that I would be able to lock in the pricing of $2768 considering the situation with the portal. On 5/28/25 I applied for the unit but the unit was now at the price of $2823. On 5/29/25, I spoke with Aynese regarding why the price changed considering what I was emailed and told. Aynese tried to argue on my behalf but the property manager was unwilling so I asked to speak to the manager, Maria. Aynese transferred me to her manager Maria. Maria argued with me about why I would not be able to keep the pricing of $2768, Maria's argue was completely ludicrous considering I have an email with the states rent I would be paying for the unit. I wasn't even provided a refund for the application fee considering. Maria is a terrible property manager who I believe is prejudice and based on the interaction today is argumentative and rude. I CAUTION ANYONE ATTEMPTING TO RENT AT THIS PROPERTY WHILE MARIA IS THE PROPERTY MANAGER!!!

I've lived here with the three little ones since 2022. The apartment complex is clean and safe and…read morethe surrounding community is beautiful. The apartments are very nice. Every staff members is and responsive. The pool is wonderful - my kids love it and spend almost every summer day swimming. The exercise room is very good. The complex has a covered parking garage. There are several restaurants and doctor offices nearby (my childrens' pediatrician and dentist is 100 yards away). The VRE is a very short walk.

I'm still dealing w mouse after 6 days off cleaning. My…read morelast review went into bot who said they are working on "cleaning" storage room .. Was filthy smelled like dirty morgue.. All apts unless you have lead walls have mice . However, having mouse excitement is very disgusting as my previous pictures and review illustrated. See first review.... I've called office and I will say it's a bit strange when your office person avoids you. I'm been nice and always respectful of office and the maintenance is really good.... When they show. Id say pulling out all my closet washing every wall except the cubby where w/d in my 1bdrm. I just spent 3 long hours plugging mouse holes under sink. A huge non aggressive exterminator in North Carolina..I can't take chemicals but the mice never ate any bait traps they're smart Ok so I got the Amazon peppermint round things and the sachet to keep them in ...pic I plugged w sos wool pads and steel will work electric tape. Move here of your DIY orientated. Do not depend on others.... Also I got a funny thing about how dangerous feeding the darling sparrow s et . Uh moo deng lives sloppy I keep my area washed swept and also nice. I'm sorry if people have no idea about having trash uneaten or drum Gatorade etc. Don't sneeze at a gnat and swallow a nasty dirty fly! So I scrubbed the hall and my door frames. I'm serious.. Mice are like Charles Manson .. Leave the lights on. I've cut up sponges and aluminum foil. They better help with the washer . My place stays" en guarde!" Just take it in and know this is the status quo. What my neighbors do and accept will eventually affect me... Thanks

If I could give a zero thats just what I would put! I would not recommend living here. My unit has…read morea roach problem that has not been properly addressed, and there are holes in above the front door. maintenance came to fix the hole under the kitchen sink and they did a poor job of doing it.( you can see the picture posted)For the amount of rent they charge, the quality is unacceptable. Way too much money. I will never go on anyone else's word again About this place, This is the worse place I had ever moved to. i had to purchase my own pest control supplies. The hallway stay dirty. it's hotter in the hallway then outside. It's a lot of things nad about here. Run from this plac.

We've lived at Signal Hill for the past 9 months and couldn't be happier with the vast majority of…read moreour experience. Regarding the community: -As far as apartment communities are concerned, this one is very picturesque. The grass is cut and bushes trimmed at least twice per month (it very well might be more often; point is that they stay on top of it) and there is enough green around to make you forget that you're right off of a heavily-trafficked, main road. They have a beautiful fountain that also offers some very nice, calming background noise when walking around the community. -The pool, pool deck, outside grill and fire pit make the ideal setting to have some fun by cooling off and hosting friends/family for an all-day affair. -Everything around the property is kept very clean for the most part. They have staff walking around every morning, cleaning up where they can. The ONLY negative is that it seems they sometimes don't have enough trash collection space to meet demand. This isn't all the time, but a couple of times a month you'll find that people have simply chucked their garbage wherever in the collection area because the compactor is full. To be fair, this issue isn't solely on the community; there are other trash collection areas that people could walk over to if they could merely summon the meager amount of energy required to not be so lazy. -The gym and bike classroom area are very well-equipped compared to other apartment facilities that I've used. -THIS IS A DOG-FRIENDLY COMMUNITY. If you don't like dogs or harbor the unreasonable expectation that it's unacceptable for them to jump around and play within the apartment in which they live, this community isn't for you. You could always rent a 4th floor unit and make it a non-issue entirely. Anyway, there is a good amount of space to walk your dog in, and they have no less than 5-6 dog waste disposal stations (in addition to an ample amount of trash cans) located at various points around the property. If you come visit and find that the community isn't clean, it's not for lack of trying on management's part. -The amount of available parking is wonderful, offering far more spaces than any other community I've lived in prior to Signal Hill. Tow trucks patrol the area aggressively and WILL GET YOU if you don't have a parking sticker and attempt to stay overnight without a temporary parking pass. -Access to the buildings require a key fob 24/7/365. This was a big selling point for me, as I appreciate the extra level of security controlling who can and cannot access the more intimate spaces leading to everyone's units. Regarding the staff: -Simply put: They are wonderful. -Linda Peters: I have bothered her extensively over various requests and she has always done the very best that she can to assist me in achieving a positive outcome. No matter how hard of a day she's been having, I have never caught her without a smile on her face. As someone who's often time the first person that potential tenants see, that's huge. She has displayed extraordinary understanding and compassion to me on more than one occasion and is willing to work with you, regardless of your circumstances, to find as best an outcome as possible. -Maintenance: They're outstanding, supremely knowledgeable, responsive problem-solvers. Put in a service request one day and they'll be there the next, working around your schedule and making sure that they provide awesome customer-service while also respecting your personal space. In conclusion: We love it here and just signed on for another year. If you're looking for a fairly-priced apartment in the area and don't check out this community, it's truly your loss.

very thin walls you can hear everything dog poop every where beware of upstairs neighbors if you…read morelive in building 2 apt 308 beware of upstairs neighbors very loud aggressive and their dog will run all night and all morning loud music shaking your apartment