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    Rivergate

    2.3 (38 reviews)
    Closed 8:30 am - 5:30 pm
    Updated 1 month ago

    Services - Rivergate

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    Move out photos, deposit still kept by rivergate.

    This is a terrible place to live and the community declined once management changed to Capital Square Living. Please review the real reviews on yelp because they often delete google reviews. The hallway carpet is extremely dirty, when touring please view other areas besides the toured apartment. The trash is placed in the hallway after 5:00pm and they usually pick it up around 9:00 pm causing the hallway to smell and have pest. They also drop things from the trash and its left in the hallway until the next day which is extremely embarrassing when having guest over. There is only one elevator on the first floor that is always broken for weeks at a time, all other elevators you must walk up the steps to access which sucks if you have luggage or groceries. Parking for guest is paid hourly by park mobile and sometimes there is no parking availible for them because its full. Confirm your free parking if not you will be waitlisted and forced to pay for the garage and they will give you the run around. Towing is HIGHLY enforced. The parking garage is often broken, 3 times I came home to no water running I have emails for proof and the supervisor La Tonya gave an attitude with no explanation. She is very nice when you move-in however, she's extremely rude and unprofessional if you have an complaint. The only amenities are basically the lounge room, the mail room is a scavenger hunt its unorganized and the front office will not assist. The gym is extremely small and the equipment is loud, worn down and out- dated. They took back the conference room so that is no longer availible to reserve. This was not considered a luxury experience and I would not waste my money here. You will spend more in the long run also review the comments regardless of how clean you are you will not receive your deposit back. The only good part about this place is maintenance staff . The staff, trash crew and amenities are trash. TAKE THIS AS YOUR WARNING TO LISTEN TO THESE REVIEWS they are in fact true and take a look on Yelp. Attached are my move out photos and Rivergate still kept the deposit.

    Trash!

    Oh my oh my! This place is crazy! I'll start off with the residents. You'll think a complex with majority military population, they'll be at least clean and be good folks. These people are disgusting (see the pics for yourself). Be careful of your packages as well, you'll have a lot go missing if you don't grab it as soon as it's delivered. Now the office! I got a pet and kept it a secret because the pet deposit fee and monthly fee was outrageous. I definitely 100% agree I was in the wrong. My last two weeks till my lease ended, I received a nasty email and was told I was getting some charges added to my account. Mind you this was the first contact about my pet but in the email they made it seem like they have reached out multiple times about the pet. If I hadn't go back and looked at my lease I would've been paying the fees. According to the lease, they have to give me a 24 hour notice to remove said pet. Though I never received a notice, I went ahead and removed said pet and pointing out the terms of the lease. They told me it also come to their attention that I have not been picking up after my pet and wanted me to go around the complex and pick up any poop left outside or else I'll be charged with a misdemeanor. I told them, to show me the proof of where I had left said poop. They couldn't show me where the poop was! I wouldn't recommend living here based of my experience!

    View from back units
    M S.

    We have lived here for 3 months and are really enjoying it :) Move in process was very simple. We worked with Jordan to sign and establish our lease, and Cody has helped us with multiple questions during our stay. The facility is beautiful and impeccably maintained. It is a wonderful place to entertain family and friends! The views from the property are beautiful, and careful attention to detail was taken when they were designing it for clean, modern functionality and amenities. The service here has been wonderful, we haven't had any issues with getting our questions answered. I would highly recommend it.

    Even in the snow it's beautiful

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    4 years ago

    New build. beautiful clean apartment and amenities. Close to I 95. Staff very helpful and responsive.

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    8 years ago

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    9 years ago

    Gorgeous brand new apartment homes over looking the Occoquan River. Less than 2 min to 95 and the VRE! Touring Now!

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    6 years ago

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    Kettler D.

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    8 years ago

    Great location, amenities, complex. Easy access on/off I95. Recommend checking it out!

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    Ask the Community - Rivergate

    Review Highlights - Rivergate

    Still to this date I have had questions and Jordan always got back to me in a timely manner.

    Mentioned in 6 reviews

    Read more highlights

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    I understand that racism can manifest in many forms, and on Wednesday, January 14, 2026, I…read morewitnessed behavior from Erica, one of the office staff members, that reflected this. Her demeanor was rude, unwelcoming, and unprofessional. I visited the community with my sister, who recently relocated to the area and is actively searching for a place to live. We arrived at 3:15 p.m., and upon entering, Erica immediately informed us that she had a 3:30 appointment. We waited respectfully. By 3:35 p.m., the appointment still had not arrived, yet she continued to remind us of the scheduled 3:30 meeting that never occurred. She then suggested that we tour the apartment on our own. We did so, returned the key afterward, and found that she still had no appointment. Instead of engaging with us, asking whether we liked the unit, or offering next steps, she simply reminded us not to forget our IDs. There was no courtesy, no interest, and no effort to assist potential residents. The experience was disappointing and disheartening. I felt dismissed and overlooked, and based on this interaction, I would not recommend this community. This is not how future or prospective residents should be treated.

    I've officially lived here a month & I'll most likely update upon move out…read more Move in was very seamless during COVID times with the assistance of the manager, Betty. She was kind enough to provide a very detailed video tour of the unit. Signed the papers and scheduled a key pick up. Welcome packet had a map, some things about the community and was gifted a nice Van Metre corkscrew and small cutting board. The neighborhood (bldg 2264) seems very peaceful. The grounds are very well kept garden wise. I haven't encountered loud noises during quiet hours or during the day for the most part. The only reason I'll take a star away on this rating is due to maintenance. Any maybe to no fault of their own due to COVID but i placed a work order ticket my first week here. I have not yet been contacted and the ticket is still active. My washer machine was making a loud noise every time the the drum would spin or agitate. So loud you could hear it outside on the floor below. Luckily my bf is a very handy with that stuff and he fixed it after 2 weeks of waiting for someone to follow up. T

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    We've lived at Signal Hill for the past 9 months and couldn't be happier with the vast majority of…read moreour experience. Regarding the community: -As far as apartment communities are concerned, this one is very picturesque. The grass is cut and bushes trimmed at least twice per month (it very well might be more often; point is that they stay on top of it) and there is enough green around to make you forget that you're right off of a heavily-trafficked, main road. They have a beautiful fountain that also offers some very nice, calming background noise when walking around the community. -The pool, pool deck, outside grill and fire pit make the ideal setting to have some fun by cooling off and hosting friends/family for an all-day affair. -Everything around the property is kept very clean for the most part. They have staff walking around every morning, cleaning up where they can. The ONLY negative is that it seems they sometimes don't have enough trash collection space to meet demand. This isn't all the time, but a couple of times a month you'll find that people have simply chucked their garbage wherever in the collection area because the compactor is full. To be fair, this issue isn't solely on the community; there are other trash collection areas that people could walk over to if they could merely summon the meager amount of energy required to not be so lazy. -The gym and bike classroom area are very well-equipped compared to other apartment facilities that I've used. -THIS IS A DOG-FRIENDLY COMMUNITY. If you don't like dogs or harbor the unreasonable expectation that it's unacceptable for them to jump around and play within the apartment in which they live, this community isn't for you. You could always rent a 4th floor unit and make it a non-issue entirely. Anyway, there is a good amount of space to walk your dog in, and they have no less than 5-6 dog waste disposal stations (in addition to an ample amount of trash cans) located at various points around the property. If you come visit and find that the community isn't clean, it's not for lack of trying on management's part. -The amount of available parking is wonderful, offering far more spaces than any other community I've lived in prior to Signal Hill. Tow trucks patrol the area aggressively and WILL GET YOU if you don't have a parking sticker and attempt to stay overnight without a temporary parking pass. -Access to the buildings require a key fob 24/7/365. This was a big selling point for me, as I appreciate the extra level of security controlling who can and cannot access the more intimate spaces leading to everyone's units. Regarding the staff: -Simply put: They are wonderful. -Linda Peters: I have bothered her extensively over various requests and she has always done the very best that she can to assist me in achieving a positive outcome. No matter how hard of a day she's been having, I have never caught her without a smile on her face. As someone who's often time the first person that potential tenants see, that's huge. She has displayed extraordinary understanding and compassion to me on more than one occasion and is willing to work with you, regardless of your circumstances, to find as best an outcome as possible. -Maintenance: They're outstanding, supremely knowledgeable, responsive problem-solvers. Put in a service request one day and they'll be there the next, working around your schedule and making sure that they provide awesome customer-service while also respecting your personal space. In conclusion: We love it here and just signed on for another year. If you're looking for a fairly-priced apartment in the area and don't check out this community, it's truly your loss.

    I have stayed there for a total of 2 years. The apartment is nice for the price but the extra fees…read moreare out of control. Paying to take the trash to the dumpster that was always filled to visitors having to pay for parking. A car was tolled due to parking on the line within the inside of the parking space. And when it snows good luck because I was stuck for days .

    Rivergate - apartments - Updated May 2026

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