I came in on Friday evening to order wheels and tires for our 2005 Dodge Ram with the plan to drive…read moreit to North Carolina the next Thursday. Caleb help me out at the counter and even though there were several customers and phone calls coming in, he took the time to make sure I was getting exactly what I needed for the job and never made me feel rushed. He found 33" Nitto Ridge Grapplers, paired with some very nice Pro Comp wheels. Since he knew my urgency to have everything complete on Thursday, he called the two supply warehouses directly and verified the wheels and tires would all ship and arrive in time. So, when Thursday morning came and I hadn't heard if everything was good to go, so I called the store to ask. The delivery had yet to occur, so I had to wait to know for sure until after noon, which would only leave us a few hours to get the job done and get me on the road to surprise my son with his graduation present. When the delivery truck arrived, all four tires were here, but only two of the wheels arrived. At this point, I was on the phone with Parker and feeling like there was little hope, but like Caleb a few days earlier, Parker was also super patient and understanding of my situation. He had to put me on hold, but I felt comfortable that he was doing anything and everything to find a solution for me. So, while I was on-hold Parker and Caleb were collaborating and much to my surprise, came back with a set of wheels that just happened to be in stock and the exact size I needed, and were actually better than the wheels I'd already picked out. They squeezed me for the installation on very busy Thursday, and had me out the door just in time for our road trip. The entire crew was very professional and great to work with, I cannot thank you all enough!

Customer service up front was amazing, all I needed was a TPMS sensor. However I couldn't believe…read morewhat I was watching when I looked at the people working on my car. The bigger white guy and the darker guy with poofy hair was blasting music, hugging eachother, and sat on their phones, all of this was annoying but what really got me was when I watched them wrestle on the hood of my car as if I wasn't watching them. These people have no business working on cars. Do not come here.

They got me right in and fixed out issue with my son's jeep. Great price. Highly recommend.read more

Wow, I am kinda shocked at myself that I have never taken the time to post a review. Like... I've…read morehad time. Plenty of time. I have been taking my cars here for 13+ years. That's a lot of time. Please don't trust your car to one of the chains. The price tag and "quick turn around" might seem great, but I promise you, you will end up getting burned. Our cars run so well (one of them is going on 19 years in 2026! Crazy!), and I know the whole staff at Centerville is always looking out for our family and not upselling every five seconds. And honestly, the turn around has always blown my mind at CSC. This parking lot is ALWAYS full, and our cars are ALWAYS ready on time (We call ahead for appointments. I recommend doing the same).

Beware, Customers be careful as I found that this beautiful clean friendly shop that promised to do…read morethe right job, charged over 2/3's the National suggested cost of the job for a 2005 Ford Explorer needing a Rear Wheel Bearing. To start, they refused to list a complete parts list to justify their $908 in parts, when Ford OEM was $350, we were merely told we weren't comparing the same products (but then why not tell me what products you purchased). "The Invoice didn't allow for such an entity", but it did have room for 18 NECESSARY suggestions of repair and 17 additional minor needs; items like car needs an oil change, hello a brand new Oil change was done 600 miles ago, or to clean my battery terminals or to replace the rear dried wiper, the thread depth in brand new tires, etc.... listed way down on page 2, Rear wheel bearing $1500 THATS WHAT ITS THERE FOR. I asked, what are your Labor Fees? Well this job called for what I had to calculate to the nice bookkeeper on the phone who couldn't or refused do the math, as I explained it to her three times, anyway it was $207+ labor per hour fee. Mercedes Benz, BMW, Audi doesn't charge that much in central Ohio no less NY. The calculation of hours was also interesting, how do you configured 2.01 hours? What is that 2 hours and 2 or 3 minutes, point is added FLUFF to support and confuse the customer. Murphy's took advantage of a out of state customer who's sons go to the local University. (ironically I'd like to say this is my first review of service of any kind, due to the fact I feel People need to earn a living and deserve a second chance, but not this place). The job was done its fixed, its not as difficult repair. Nationally said to take 45 mins and possibly be $850, ok not every job is the same, I get it, but why not express such difficulties. Why not get a little annoyed or bothered when you are being told that I will be filing complaints to the BBB. BBB, Carfax and Kelly's Blue book will be having reports filed against Murphy's of Centerville Ohio, as well as the University chat line(s) where by Parents share needs to assist their children from afar. Nice looking business on the surface. My take never again, stay away.

Both staff and management were super friendly. Fixed my problem at my convenience when they could…read morehave made me wait. When I asked to pay they said not to worry about it and they were happy they could help. 10/10 would recommend. I will definitely go back with any auto care I need

Made an appointment and they were kind enough to squeeze me in on a busy day. Got my oil changed…read moreand the staff were nice. The only thing was, they forgot to call me after my car was ready. I checked back with them an hour before closing and told me my car was ready long time ago. If not, would have been without the car over the weekend. I hope the crazy year end was the reason they forgot to call me. But otherwise I had a good experience.

I bought the off brand Bridgestone truck tires they had. LT rated tires are phenomenal for the…read moreprice. Very little road noise and look great. I am not a off-roader and this is not my DD ! They have serviced my truck as well and seemed to be inline with everyone else on pricing.

Josh and the whole Sugarcreek Team were professional, kind, and quick to get me back on the road in…read moretime for an appointment after a blown tire disrupted my day. Luckily, I called the place that the tow truck was going to take me. I would still be waiting 2 more days to get it fixed. I called several other businesses that did not have my tires in stock. I was so lucky to find Tire Discounters on Feedwire and receive same day service. Thank you!!!

We had a brake problem while camping in the area and called around. Josh encouraged us to be safe…read moreand had everything ready for us when we got there. The team checked us out, diagnosed the problem and recommended solutions that solved the issue, made us safer, and fit our budget. The best part is that they were done much earlier than we expected, and the Truck stopped and towed great. Thank you to Josh for listening to us, caring about us, and working with us to get it resolved. Our weekend camping trip was saved!

Update 1/21/21 friendliest people ever meet. Fast expert care. While you wait.Took me same day dead…read morebattery cold day old fart now. Outstanding service and very reasonable prices. Took me in without appointment and very quickly repaired a tire. Great guys. I went back recently for new tires. They did their best with my old dry rots. They were out of the Pumpkin Spice, but gave me nice round ones that roll at a very good price. Sadly lacking in different flavors.

Summers made thousands of dollars of me when I was driving around in my craptastic Chevy Blazer…read more Yes, you can get your tires here - included are your rotations btw. But they also repair just about anything. I bonded with most of the guys here because we were all truck drivers in the army. They always think its cool since I am a girl. Even without that fact they were always nice and never tried to get me to fix something that didn't need it. One time I came in and said "Jack, its leaking oil but I don't have any money yet, please don't let it cost too much". When I picked it up he said "I fixed the leak for now, just keep it topped off, but if you don't get a new tire you are going to die". How's that for honesty? My truck sucked and I was there often. They would drive me home, to work, or just give me one of their personal cars to drive. Jack let me haggle a little bit over cost, and would offer me a shot or a beer from his secret stash in the back to soften the blow. Once, after I practically dropped my paycheck to fix my ride he threw in a 6-pack of tall boys. That is service my friends. When I told them I was moving to Cali in my heap they were worried and checked it out for me. They did "just enough" work on it so I could make it there but told me to ditch the thing once I made it. I got to Cali with no problems. I only wish I had sold it sooner - it broke down within a few months and cost $700 just so I could then trade it in. Oh well. Thanks to everyone at Summers - you guys rock! HIGHLY recommend.

I am traveling from out of town and my brake fluid light and alarm kept on going off so I thought…read moreit might be serious. Found Centerville Auto and he was so nice topped off my brake fluid right away and sent me on my way! Complimentary! So nice and he smiled and super nice guy! Thanks so much ! I wish they were closer to me always need a good mechanic!

This is probably the best shop I've found since ive been living in Centerville. We had a problem…read morewith my wife's car and these guys fixed it for less than half of what Grismer Tire Would have charged us. This is a good honest shop

Made an appointment for an oil change. Gerald was able to get my car right in at my scheduled…read moreappointment time and I was out shortly there after. Will come back again!

I had one tire going flat and one tire replaced by my spare…read more So 1 I have a spare replacement on... the other took 10 minutes to repair at home after this horrid interaction. Staff member kept accusing me of insinuating they were trying to scam me (I never claimed this so found it odd and I'm an extremely non-confrontational person). They wouldn't honor my warranty, showed me written word saying my tires were 90% worn down (false). The warranty covers the tires based on the tread depth. My father is a an amazing handy man and has worked on cars for years.. and I have eyes. I purchased the recommended warranty with intent to use it. They told me that the work they could do would be all tires replaced well above my $600 previous purchase for all 4 tires... they quoted me $810. Decide for yourself by looking at the photos and tell me that the tires were too worn down to be deemed replaceable/repairable and that four new tires are necessary... I excuse myself for a second to make a phone call and the staff member was really unprofessional talking to me while I was on the phone with my elder family member... Take your business elsewhere haha. I feel mislead about purchasing a warranty and now mislead about the capacity left in these at least decent tires (I haven't gone half of the recommended mileage for them). I'm now working with someone from the warranty company and have reported them to the Ohio Bureau of Motor Vehicle Repair for fraudulent behavior.

I have always had a good experience at NTB location in Bellbrook. Reliable service, easy to make an…read moreappt online and excellent availability. I recommend going there for all of your automotive needs

Quick and easy checkin process. Didn't upsell me on things I didn't need and called me before doing…read moreanything we hadn't talked about at drop-off. Kind staff and made sure I knew about discounts and rebates that were available. It's not cheap to replace all your tires, but I'd be glad to give them my business again!

This auto center and tire shop is a great place to go. I always come here for my oil change and…read morehave never had any issues with them and the staff is also very friendly!

Excellent Local Business…read more We have Long experience during the past several years with the Bellbrook Business, and highly recommend for outstanding service and New Tires. During last six months we have purchased two new sets of Bridgestones for our Cadillacs. Very professional Management and Service - Excellent communications skills in front and in shop. Highly skilled mechanics aways on duty.