The people that are there waiting to drop or pick up someone from the train need to stop blocking…read morethe street. I live up the street so i take this way to work and its annoying how they take up the whole road

the female dispatcher was one of the rudest human beings I have ever spoke with, she kept talking…read moreto someone else while I was trying to get a price for a taxi ride, and then raised her voice at me telling me how busy she is and I would have to call back later for information. I will never use this company again. I have had nothing but bad experiences.

This is an old company. It has been around forever. Granted they are not Lyft or Uber but they do…read moreget you from point A to B. They have some older vehicles but again they get you were you need to go. At times the phone personal can be curt but if you approach them with respect they will return it. Many times people forget how to interact with one another and the dispatcher does not deserve to get your guff. Prices are reasonable

It's not the station so much as it is SEPTA. They're never on time and most of the time they're…read moremiserable. Also, the lady at the ticket window was ASLEEP when I was trying to buy tickets. She always gives attitude

Helped me get around in an emergency situation. Good drivers friendly service. Gave good prices!read more

Pareq was pleasant to work with as well trust worthy. Was able to pick up my mother at 6am and make…read morea 2 hour drive. The integrity this business has is world-class. I highly recommend their service.

I've used Kevin Smith Transportation Group for multiple (12+) real estate ride-along tours, and…read morethey've been rock solid every time. I literally just hand them the itinerary -- multiple stops, tight timelines, lots of moving parts -- and they execute flawlessly. Clean buses, professional service, punctual pickups, and zero stress on my end. That level of reliability matters when you're hosting dozens of investors and running a live, boots-on-the-ground experience. Special shoutout to Alex, our driver -- formerly with SEPTA -- absolute pro. Smooth driving, great attitude, knows the city inside and out, and always makes sure everyone feels taken care of. He's become our go-to. If you're running events, tours, or corporate transportation and need a team that just handles it, this is your company. Highly recommended.

Two more rides with Stanley and Angel. Same high quality. Clean, comfortable vehicles, safe and…read moreefficient driving, professional demeanor, pleasant, excellent communication 2 days, 24 and 2 hours prior and at arrival. Really made me confident that I wouldn't miss my plane. That kind of no stress makes a vacation a real relaxing vacation.

Found these guys on Yelp after another service disappeared off the face of the planet. I reserved…read moreone of their large SUVs for my parents who were coming home from a long trip abroad. The dispatcher called me back immediately after I left a message with the company, and was friendly and helpful in coordinating travel details for an airport pickup for my parents, who are... not technology friendly. Dispatcher called me back the afternoon of my parent's scheduled arrival with specific info on their driver - name, phone #, etc - in addition to trying to text it to them. (Nice try, my parents don't understand texting.) Their driver called moments after they stepped off the plane, and he was available curbside to them as soon as they'd collected their luggage. I'd warned them that there was quite a bit of luggage, so the driver had even brought an assistant to help him load up. Mom reported that the SUV they sent was clean and well cared for, and still had plenty of room for her, my dad, and their 8 suitcases. Driver was friendly and attentive. Mom could not have been more pleased. She even asked for his card! (Mom NEVER does this, because she finds fault with EVERYTHING.) I think it's safe to say we've found our new transportation service! ETA - this company and 1 Luxury Limousine are the same company. (Reviews are pretty great on both.) Not sure why there are two profiles, but it seemed worth mentioning.

I called and arranged for a ride .driver was nice and showed up quickly...however the quote on the…read morephone and the last time I came to Philly were different when the driver inputed the address. .it was way to expensive.

DO NOT USE THIS COMPANY!! I had to book a round trip from central NJ to Newark airport and forgot…read morethe name of the car service we used previously. My wife was at work, so I couldn't ask her to remind me. I called MetroPark on April 3rd for a pickup on April 4th and spoke to 'Sid'. He seemed like a nice enough guy although he couldn't seem to either hear or understand what I was saying part of the time. He told me what the price would be for the pickup at our home and for the return trip, I gave him my credit card info and email and he said I would be receiving an email or text confirmation. By the morning of April 4th, I had still not received any confirmation but what I did receive was an almost $400 charge on my card from them. The agreed upon price I got on the phone was $120 each way. I called the main number back at 8:10 am on April 4th, got a different person, told them I had not received confirmation and asked why I was charged so much extra. He was rude and condescending, said it was sent and that I should check my spam email (which I had already done prior to calling), told me the extra fees were for gratuities and other expenses and added that I shouldn't book them if I can't afford it. Keep in mind that this comment comes from a semi-literate working at a taxi stand. Needless to say, I emphatically told him to cancel the service and hoped this would be the end of it. I then called my bank to give them the heads up about these charges as I would be out of the country for over a week. They explained that the charges were still pending, but I at least wanted it to be on record that I contacted them immediately. As I write this on April 13th, the charges were still on my card, so I filed a fraud complaint with my bank and the charges will be taken off. Also, we went with the car service we had previously used and they were honest, charged less, had a clean, new car and were top notch. Even our driver was a pleasure. To summarize, it is much easier to be an honest company who treats their clients with respect and good service than a vampiric parasite who tries to cheat honest people out of their money. You are only hurting yourselves in the long run through loss of business and reputation. MetroPark, are a few extra ill-gotten bucks really worth it?

Beware. Charged a 90 minute wait fee at Metropark because my daughter was late. I notified the…read moredriver by text 2 hour 45 minutes that the train was delayed. Driver said thanks and keep them posted. I notified them 3 more times by text and talked to the driver on the phone and he said not to worry, keep him posted. So I did. He said he was at a party, no problem. Never did he tell me I was being charged from the original time. I believed that because I gave over 2.5 hours notice, I wouldn't be charged. I paid $193 for the trip from Metropark to Rumson. They billed me an extra $180 the next day. When I questioned Sid, he was extremely rude. He sent an email threatening to sue me if I write a bad review. The below email was sent at 1:51 pm on 11/30/2023: Megan Ferber , The charge is in line with company policy and terms and service, Please read the company policy and it was emailed to you in your confirmation as well. Secondly, We are making this a legal notification , if you chargeback this charge you will incur all cost associated with it. Meaning and not limited to Loss of business , You claimed that you will defame the business all over the internet. If such of what you described happens , We will personally challenge you legally ! for loss of business, Loss of Time, defamation and hours involved to rectify. Furthermore, the part that describe this charge that your trip incurred is highlighted for your convenience. Thank You,

Ali, the driver, was friendly, professional, and early for pick up both going to and coming from…read morethe airport. Had a text from him before I got to baggage claim area that he was outside waiting. The car was extremely comfortable and warm on the frigid nights. Price was very reasonable. Highly recommend Philly Airport Sedan!

I got the right from can go for sure to Philadelphia International Airport I paid what a different…read moreprice is buy a far less expensive than texting but I got nice black Harr and I was very impressed by the service

Accessibility to get to the Philadelphia location was great. The driver was VERY rude and yells at…read morethe customers and workers. NO RESPECT! The overall convenience to get to New York after having a cancelled flight was very helpful.

Missed my bus and Roshni was very helpful in getting me switched to another bus. Would ride again!read more